Nick
★
"Pretty useless app for Android users. Map doesn`t work, just shows a blank screen. At least have a PDF file that we can download and a PDF file with the list of restaurants and activities along with their locations. For other hotels at the similar price point, we were able to order room service through the app along with reserve restaurants and activities and modify and cancel them all within an app. Not this one."
Version: 2.1.7
Andres Nonato
★★★★★
"Esta aplicación es de gran ayuda con el mapa interactivo y la informacion de horarios (desayuno, comida, cena) de restaurantes y cantinas!"
Version: 1.1.2
Miguel Marquez
★★
"Podría ser más útil si tuviera rutas de principio al final del destino"
Version: 1.2.0
Eric Immerman
★
"The main purpose of the app is maps. But they don`t work. They just draw a blank screen."
Version: 2.1.7
mónica meraz ocejo
★★
"It needs more content. The maps work but the title card on the bottom is not wrapping the text so the title shows up in a single large text that ends up being hidden, this wouldn`t be a problem if by clicking on the card more information loaded. Aside from that another suggestion would be to have the option to book directly on the app and not force you to make a call."
Version: 1.2.0
Mike DeCorte
★
"I am looking for an app to help me while staying at Arte. This resort is very confusing with very vague ``artsy`` descriptions with no details or directions. I am lost!"
Version: 2.1.2
George Cusumano
★★★
"Wish it offered more. Calendar with my reservations would be nice. I should be able to add a stay I already booked. More info on the parks, or at least links to the parks websites. Park maps would be nice Other than a hotel map, I don`t see much value at this time. Hopefully a work in progress."
Version: 2.1.5
Giovanni Garcia
★
"Useless, (was my first review) now I would say get rid of your app company and hire who ever does the sunpalace app because it is so much more helpful, informative and user friendly for guests who wants to make the most out of their stay."
Version: 2.1.7
Kris T
★
"No map. This place is beautiful but huge. The map is necessary."
Version: 2.1.7
Doris Romanisko
★★
"It would be better if the map showed bathroom locations throughout the facility. They have hidden them so well, I`m sure that many of the people that I watched standing and drinking in the swim up bar pools didn`t bother to find them. While I blame the drinkers, I also blame the hotels for making the locations obscure and inconvenient."
Version: 2.1.2
Scott Adams
★
"Does not work for map on Android phones."
Version: 2.1.7
Herman Alzamora
★
"Extremely poor app. Maps don`t work at all. What iscthe point of the app if it isn`t interactive."
Version: 2.1.7
Rd S
★★★★
"To rate 5 stars, waiting for Arte area points of interest to be populated on the map too, such as building names, pools, restaurants, bars, xelfies, etc."
Version: 1.2.0
Alan Nava
★★★
"Buena app. Pero es poco fluida, y tiene problemas en el diseño adaptativo en pantalla dividida. Hay cosas que se ven en blanco. Una sugerencia para sus próximas actualizaciones."
Version: 1.1.1
Carla Moore
★★★★★
", I, hubby jackets e jo"
Michael Kerfeld
★★★★★
"Very helpful during out visit, thank you!"
Version: 1.2.0
Kilgore Trout
★
"Grrrrr. Doesn`t like my password...FU...just trying to see a map... forget it, I`ll find a paper one"
Version: 2.1.2
Ralph Harris
★★★★★
"Easy to found flex."
Version: 1.2.0
Luz Hdez
★★★
"Estaría mucho mejor si también tuviera la información de Hotel Xcaret Arte. Horarios de servicio de los restaurantes, rooftop, shows del hotel etc. Espero lo integren pronto 👍🏻"
Version: 1.2.0
Elizabeth Grubbs
★
"Not very helpful. Several locators on the map are inaccurate. Would be improved if there were menus for the restaurants. Edit: still not happy. The app lists the wrong park hours and doesn`t include places at the resort, like the boat to Xcaret park.. or menus for the restaurants."
Version: 1.1.1