A Google user
★★★★
"Used it for the first time on 20th March and it worked perfect but after last update on 26th March. I`m unable to access Heinemann & Me section of app. It keeps asking to register even though I`m logged in."
Version: 4.2.0
A Google user
★★★★★
"My Heinemann account was not instantly recognized. I waited about 30 min. The app works now. It`s very convenient to preorder something and pick it up before the flight. In my case, I paid less because of a discount applied between preorder and pick up."
Version: 5.0.2
A Google user
★
"can`t log in or reset password"
Version: 4.0.3.705
A Google user
★
"Same problem of cart emptying itself as described before, after giving feedback to heinemann at least 4-5 times I have never heard back ."
Version: 2.0
A Google user
★
"the app became useless. before there was excellent section for ``special offers`` where is it now? why do i need to scroll all the items to find smth, when i am looking for particular discount items only?!"
Version: 4.0.3.705
A Google user
★★★★★
"Uninstalled and reinstalled app after it stopped working. Now working fine :)"
Version: 5.1.1
A Google user
★
"Keeps crashing during login."
Version: 2.0.1
A Google user
★
"Mandatory registration is unacceptable. Previous versions allowed browsing the catalog."
Version: 4.0.2.658
A Google user
★★★
"Can not find the virtual membership card"
Version: 5.0.1
A Google user
★★★★★
"The application is not flexible because am not in the European regoin making me unable to use the already downloaded app in my device"
Version: 4.2.1
Kumud Kandel
★★★★★
"Great to be travelling again. The team in store were very helpful and advised me about the app and the loyalty program. I signed up in-store on my phone and instantly received a discount on my purchase. The app is great, I am now aware of so many different offerings."
Version: 6.9.0
A Google user
★
"terrible... as an existing user i cannot login. I`ve deleted, reinstalled, nothing works... just keep getting errors... just hopeless! and yes, i have emailed - guess what... no reply!"
Version: 4.2.1
A Google user
★
"Der Login klappt nicht. Deinstalliert."
A Google user
★★
"Won`t update - error"
Version: 1.2
A Google user
★★
"Would have to be one of the most difficult loyalty apps to use. Developers have made it so hard to login and order history never shows, discounts never apply at the tills."
Version: 4.0.2.662
A Google user
★★★★★
"This app is great!😊"
A Google user
★★★★★
"great app. used it for 3 duty free purchases so far"
Version: 4.2.0
A Google user
★
"why can`t use it without sign in"
Version: 4.2.1
A Google user
★
"Whenever I actually need this app, when I need to show my membership card in line at stores, it NEVER works. I need to stand aside from the queues, wait for long. Rebooting, reinstalling, nothing helps. It is like it has a blocking feature to prevent use when it actually matters. After logging in with my credentials why does it ask over and over for my account details on same phone? FIX IT PLEASE Should not be that hard"
A Google user
★
"After signing in all I see is a screen to sign-up, this app no longer works!"
Version: 4.0.2.695