vanessa martinez
★★
"The app does not work properly"
Version: v4.21.5
Federico Badaloni
★★★★
"Initially got an unhelpful error message about an API limit when registering, but then I was able to do so with another number. Other than that, works great."
Version: v4.21.3
Lois
★★★★★
"Viele Räder, geile app"
Version: v4.21.3
Murat Myradow
★
"This application has a problem."
Adam Cheng
★
"Avoid this service if you can, check the trustpilot ratings before you commit to anything. Where they used to be reasonable and helpful, over time they have raised prices and lowered the service standard to a point where any dealings with customer service are met only with frustration. Seems like they`ve given up on doing anything other than trying to claw as much money from customers as they can, regardless of whether it`s done ethically"
Version: v4.15.1
Nichola Conway
★★★★★
"Fantastic. I use this when I`m low on cash and need to get from A to B in a decent time, I haven`t used a manual bike yet, only the E-bike but still, no complaints here. The only issue I had was when I first signed up to use it, the bike station had only one available out of three bikes, and the one available had no QR code, luckily I had the option to put in the bike number by hand and away I went. Thanks to the Nextbike app I`m able to travel to and from without any cash on me"
Flo
★★★★
"Great concept 👌 I would love to see an expansion to also cover nearby cities (Getting to Linz Hbf is nice, but getting closer to home would be cool:) (That`s why it`s 4 stars, there are countless stations within the city but very few that are further away)"
Version: v4.19.9
jonny
★
"Won`t register me, keeps sending me pins from meinrad mainz and won`t recognise it on the app"
Version: v4.21.5
Michael Shaw
★
"It won`t let me register, telling me my phone number is not as expected and to use real numbers. US phone number."
Version: v4.21.5
RK
★★★★★
"It is a wonderful option of transportation.Cheaper for pocket and best for environment!!"
Version: v4.21.5
W V
★
"Registration doesn`t work on both mobile app and desktop."
Fehim Erdoğan
★★★★★
"Convenient and cheap!"
Version: v4.21.3
Gurjameer Ramday (Jay)
★
"Can`t register due to glitch in app during sms PIN"
Version: v4.21.3
Irfan
★★★
"It`s all well and good but I don`t understand why the station search option is missing. If I want to know the number of open racks and bikes, I have to pinpoint the station across the whole city map and that per se isn`t that big of a problem but there are a lot of stations concentrated in a relatively small area in Vienna and it gets really annoying to pinpoint the exact station esp in a congested area. Please add a search option for stations"
Paul Gilmour
★★★★
"Generally they`re really good bikes and 9/10 of the customer service people are very helpful and efficient. I should give you a low rating so less people use them and they`re free more often for me but I`m not that selfish. Thanks everyone at Cobikes or Nextbike."
Version: v4.21.3
Eugenia Albano
★★
"I`ve been using this service with a monthly subscription for about a week for my daily transportation and it`s just a nightmare. Locks are not opening, locks are not closing, being charged for not leaving the bike at the station while I couldn`t even get the bike cause it didn`t unlock, random charges for who knows what. The bikes are a hit or miss, half of the times they are fine, the other half they make weird noises or they are extremely hard to operate. 2 stars only because it`s cheap."
Version: v4.19.9
K F
★
"cannot even register or login it doesn`t accept my number and then it also doesn`t accept the new PINs"
Version: v4.19.9
Daniel Jimenez
★
"There are very often problems with the locks. Several times I have closed it and because it didn`t work properly they continue charging fees as rented. Always looking into how much they actually charge because if not you will get a lot of extra fees without noticing"
Version: v4.19.9
Richard T. Ayoola
★★★★★
"Helpful, ecomonical and saving planet from depletion."
Version: v4.19.9
Vladimír Fuka
★
"It took the first payment twice. The lock on the bike does not open, I NEVER clicked on OK but the rental keeps running even though I rented a different bike. Customer service is closed and the app says call the customer service"
Version: v4.15.5