Direct Energy Account Manager
Direct Energy Account Manager
Manage your energy from anywhere
Reviews
5.37%
0.00%
2.89%
9.53%
82.21%
★
★★
★★★
★★★★
★★★★★
143 rates
0 rates
77 rates
254 rates
2,191 rates
Comments
Josh Morton
★★★★★
"Awesome service, awesome reliability. Runs like clockwork, never have problems. My family and I love direct energy mainly because we pay our bill and don`t think about it anymore. No service issues, no worries."
Version: 7.2.0
"Awesome service, awesome reliability. Runs like clockwork, never have problems. My family and I love direct energy mainly because we pay our bill and don`t think about it anymore. No service issues, no worries."
Version: 7.2.0
Felix Landa
★★★★★
"I am happy it works again"
Version: 7.0.2
"I am happy it works again"
Version: 7.0.2
Chad Denney
★
"This app is terrible. Not user friendly at all. Difficult to navigate. Tried to update my info and as soon as I click on something, it goes back to the login screen every time. Might want to look into that admin! I see alot of low rated reviews."
Version: 6.0.0
"This app is terrible. Not user friendly at all. Difficult to navigate. Tried to update my info and as soon as I click on something, it goes back to the login screen every time. Might want to look into that admin! I see alot of low rated reviews."
Version: 6.0.0
A Google user
★
"ALWAYS shuts down. I`ve had to fill in my info soooo many times because after about 6 seconds, it shuts me out and makes me re log in. Horrible app!!"
Version: 5.0.9
"ALWAYS shuts down. I`ve had to fill in my info soooo many times because after about 6 seconds, it shuts me out and makes me re log in. Horrible app!!"
Version: 5.0.9
T. L. Holmes
★
"I just created an account with Direct Energy and neither this app nor the website recognize it. How am I suppose to access our account. I DON`T LIVE IN TEXAS!!!!"
Version: 7.2.1
"I just created an account with Direct Energy and neither this app nor the website recognize it. How am I suppose to access our account. I DON`T LIVE IN TEXAS!!!!"
Version: 7.2.1
Shelly Shelle
★
"The worse app ever!!"
"The worse app ever!!"
A Google user
★
"Was okay for a bit. Now I can no longer sign in with fingerprint for months now.... It just hangs on the sign in screen every time and they have done nothing to fix it"
Version: 5.0.9
"Was okay for a bit. Now I can no longer sign in with fingerprint for months now.... It just hangs on the sign in screen every time and they have done nothing to fix it"
Version: 5.0.9
A Google user
★
"Very poor App..Won`t even let me pay my bill. A waist of time!!!!"
Version: 5.0.9
"Very poor App..Won`t even let me pay my bill. A waist of time!!!!"
Version: 5.0.9
A Google user
★
"no matter what i click it says something went wrong"
Version: 5.0.9
"no matter what i click it says something went wrong"
Version: 5.0.9
Karen Henry
★
"I have not been able to access the website I installed on my phone. I have to look for and old email from Direct Energy to access my account information."
Version: 6.0.3
"I have not been able to access the website I installed on my phone. I have to look for and old email from Direct Energy to access my account information."
Version: 6.0.3
global marketing
★
"Has not worked but once in the approximately 30 times I tried to use it terrible app"
Version: 5.1.1
"Has not worked but once in the approximately 30 times I tried to use it terrible app"
Version: 5.1.1
Peggy Deaver
★★
"The app stopped working after maintenance was done October 13-18. I used to like the app cause I could pay my bill on it."
Version: 6.0.2
"The app stopped working after maintenance was done October 13-18. I used to like the app cause I could pay my bill on it."
Version: 6.0.2
Dave
★
"buggy, crashes. doesn`t graph kw usage month to month. only provides usage in dollar value in single month."
Version: 6.0.0
"buggy, crashes. doesn`t graph kw usage month to month. only provides usage in dollar value in single month."
Version: 6.0.0
A Google user
★
"Doesnt let you make payment like it says"
Version: 5.0.9
"Doesnt let you make payment like it says"
Version: 5.0.9
Catherine M
★
"Not very useful."
Version: 6.0.1
"Not very useful."
Version: 6.0.1
Herberth Alarcon
★
"They need to fix that freeze all the time"
Version: 5.1.1
"They need to fix that freeze all the time"
Version: 5.1.1
A Google user
★★
"Forgot to pay my bill paid it and still without electricity been 10 hour changing providers."
Version: 5.0.9
"Forgot to pay my bill paid it and still without electricity been 10 hour changing providers."
Version: 5.0.9
Steven martuch
★
"This app is terrible. Trying to view your bill fails. Usage statistics fails...nothing works except to show what your next payment is"
Version: 6.0.0
"This app is terrible. Trying to view your bill fails. Usage statistics fails...nothing works except to show what your next payment is"
Version: 6.0.0
A Google user
★
"It will not let me register!"
Version: 5.0.9
"It will not let me register!"
Version: 5.0.9
Margaret Simon
★★★★★
"Love the service... What`s going on with the app for real"
Version: 6.0.5
"Love the service... What`s going on with the app for real"
Version: 6.0.5
directenergy.mobileoam
Installs: 100,000+
(166,358 at
2024-04-19 15:22:36)
Version: 9.2.0
Category: Business
Pegi : Everyone
Publish Date : Sep 6, 2013
Update Date : 2024-03-11
Android Version : 5.0
Version: 9.2.0
Category: Business
Pegi : Everyone
Publish Date : Sep 6, 2013
Update Date : 2024-03-11
Android Version : 5.0
Available on
Publisher
Direct Energy
Direct Energy
12 Greenway Plaza #250, Houston, TX 77046
Department - Digital IT Development Team
(888) 305-3828
https://www.directenergy.com/
ga-decustomerhelp@care.directenergy.com
Privacy Policy
Direct Energy
12 Greenway Plaza #250, Houston, TX 77046
Department - Digital IT Development Team
(888) 305-3828
https://www.directenergy.com/
ga-decustomerhelp@care.directenergy.com
Privacy Policy
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Screenshots
DESCRIPTION
The Direct Energy App provides easy access to all account information at your fingertips. The app is available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more. Log in with the same username and password as your Direct Energy Online Account Manager.
*Some app features are not available in all markets.
Key Features:
1. Easily pay your bill and set up autopay*
2. View, renew, or change your electricity and natural gas plans*
3. Monitor your energy usage by month and year
5. Link your electric vehicle (Tesla, Jaguar, Ford Mustang EV models) and Google Nest Thermostat*
6. Find your utility contact information to report an outage
7. Give us feedback to improve your app experience
8. View our FAQs and contact us through phone, chat, or email
Visit directenergy.com/app to learn more about the Direct Energy app.
*Some app features are not available in all markets.
Key Features:
1. Easily pay your bill and set up autopay*
2. View, renew, or change your electricity and natural gas plans*
3. Monitor your energy usage by month and year
5. Link your electric vehicle (Tesla, Jaguar, Ford Mustang EV models) and Google Nest Thermostat*
6. Find your utility contact information to report an outage
7. Give us feedback to improve your app experience
8. View our FAQs and contact us through phone, chat, or email
Visit directenergy.com/app to learn more about the Direct Energy app.
RECENT CHANGES
We have added new features to improve the in-app experience.
DATA SAFETY AND SECURITY
This app has access to
Device ID & call information
· read phone status and identityLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· full network access· view network connections
· run at startup
· prevent device from sleeping
· control vibration
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : Analytics
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