Octopus Energy
Octopus Energy
Your Octopus account at your fingertips
Reviews
23.69%
7.89%
2.63%
5.26%
60.53%
★
★★
★★★
★★★★
★★★★★
5,278 rates
1,759 rates
586 rates
1,172 rates
13,488 rates
Comments
Rory Armstrong
★★★★★
"very happy with the service so far."
Version: 4.0.1
"very happy with the service so far."
Version: 4.0.1
Robert Kelly
★
"Ex bulb PAYG customer. Had the power go cut out just before my morning meeting because the Octopus app didn`t give me any warning whatsoever that we were apparently running on emergency credit. It would have been nice to get a reminder notification that credit was running low, which is what the old Bulb app used to do."
Version: 3.74.0
"Ex bulb PAYG customer. Had the power go cut out just before my morning meeting because the Octopus app didn`t give me any warning whatsoever that we were apparently running on emergency credit. It would have been nice to get a reminder notification that credit was running low, which is what the old Bulb app used to do."
Version: 3.74.0
kim turner
★★★
"App keeps crashing"
Version: 3.84.0
"App keeps crashing"
Version: 3.84.0
John Philpott
★★★★
"Good app but costs seem to reduce as usage increases on the live tab with octopus mini. Not very helpful in that respect"
Version: 3.79.0
"Good app but costs seem to reduce as usage increases on the live tab with octopus mini. Not very helpful in that respect"
Version: 3.79.0
Keith Brown
★★
"seems a long time in beta devices not working and cannot view bills"
Version: 4.0.1
"seems a long time in beta devices not working and cannot view bills"
Version: 4.0.1
Public Image Ltd
★★★★★
"Easy & clear to use & understand. All the information I require."
Version: 3.77.1
"Easy & clear to use & understand. All the information I require."
Version: 3.77.1
Sandra Ward
★★
"Doesn`t update regularly, gives wrong or no credit. Have to constantly put in card details ."
Version: 3.75.0
"Doesn`t update regularly, gives wrong or no credit. Have to constantly put in card details ."
Version: 3.75.0
Johnny B
★★★★★
"The best electric company I`ve been with, as long as your straight with them there true to you.💯💯🇬🇧🇬🇧"
Version: 3.86.0
"The best electric company I`ve been with, as long as your straight with them there true to you.💯💯🇬🇧🇬🇧"
Version: 3.86.0
Dimi Gugellino
★★★★★
"I am amazed how good they are ❤️❤️❤️"
Version: 4.0.1
"I am amazed how good they are ❤️❤️❤️"
Version: 4.0.1
Astro War
★★★★
"Ok it`s not Twitter, I`m not hanging out spending hours scrolling my bills, but I can make payments, see bills and submit meter readings and do all the stuff anyone could ever want to do with an electricity app. BUT....would be nice to see a clear indicator of estimated or provided meter readings, as is the case when accessing account via the website. Other than that no probs👍"
Version: 3.76.0
"Ok it`s not Twitter, I`m not hanging out spending hours scrolling my bills, but I can make payments, see bills and submit meter readings and do all the stuff anyone could ever want to do with an electricity app. BUT....would be nice to see a clear indicator of estimated or provided meter readings, as is the case when accessing account via the website. Other than that no probs👍"
Version: 3.76.0
Zanzibar Bartokomous
★★★★★
"This version of the app is really nice. I think everything is an improvement over the previous. Better ui graphics, slimmed down sections, usage graphs navigate better, and the bills/activity is now useful. Add real time market rates for solar buyback and you`ve got a winner. Update: just keeps getting better. Feedback was taken seriously and Im so glad to see how well they were able to implement those nice-to-haves. Every interaction Ive had with them has been forthright & friendly."
Version: 3.75.0
"This version of the app is really nice. I think everything is an improvement over the previous. Better ui graphics, slimmed down sections, usage graphs navigate better, and the bills/activity is now useful. Add real time market rates for solar buyback and you`ve got a winner. Update: just keeps getting better. Feedback was taken seriously and Im so glad to see how well they were able to implement those nice-to-haves. Every interaction Ive had with them has been forthright & friendly."
Version: 3.75.0
Catalin Adam
★★★★★
"Easy to use, intuitive app, everything you need in one place"
Version: 3.80.0
"Easy to use, intuitive app, everything you need in one place"
Version: 3.80.0
yvonne corbett
★
"Balance is never up to date"
Version: 3.72.0
"Balance is never up to date"
Version: 3.72.0
n hague
★★★★★
"They did what they said and I`ve never looked back"
Version: 3.76.0
"They did what they said and I`ve never looked back"
Version: 3.76.0
Rob Davis
★★★★★
"Very useful and easy to use. Thanks a lot."
Version: 3.79.0
"Very useful and easy to use. Thanks a lot."
Version: 3.79.0
Paul Webb (Spinnekop)
★★★★
"The app in itself is good. What would be VERY good is if the current and next couple of half hourly agile tariffs could be displayed in a widget."
Version: 3.77.1
"The app in itself is good. What would be VERY good is if the current and next couple of half hourly agile tariffs could be displayed in a widget."
Version: 3.77.1
Bob Kyffin
★★★★★
"easy to use and tells me what i need to know"
Version: 3.75.0
"easy to use and tells me what i need to know"
Version: 3.75.0
Moshe Franco
★
"Awful colour scheme and bugs that reappear. Inconsistent UX. Add to that poor customer service, which seemed to be mostly sending template emails without reading your actual query (see developer reply to this review). Octopus did get back to me after this review, but I`m still none the wiser as to why things are so random with them. Waiting for their next reply."
"Awful colour scheme and bugs that reappear. Inconsistent UX. Add to that poor customer service, which seemed to be mostly sending template emails without reading your actual query (see developer reply to this review). Octopus did get back to me after this review, but I`m still none the wiser as to why things are so random with them. Waiting for their next reply."
Mrr khan
★★★
"Its ok to check bills thats it"
Version: 3.82.1
"Its ok to check bills thats it"
Version: 3.82.1
Sharon
★★★
"Loved the fact that you could see your daily/weekly/ monthly usage in £`s , disappointing that this is no longer an option 😕"
Version: 3.78.1
"Loved the fact that you could see your daily/weekly/ monthly usage in £`s , disappointing that this is no longer an option 😕"
Version: 3.78.1
energy.octopus.octopusenergy.android
Installs: 1,000,000+
(1,471,626 at
2024-05-17 06:06:37)
Version: 4.29.0
Category: House & Home
Pegi : Everyone
Publish Date : Nov 14, 2022
Update Date : 2024-05-13
Android Version : 8.0
Version: 4.29.0
Category: House & Home
Pegi : Everyone
Publish Date : Nov 14, 2022
Update Date : 2024-05-13
Android Version : 8.0
Available on
Publisher
Octopus Energy
2nd Floor
UK House
164-182 Oxford Street
London
W1D 1NN
https://octopus.energy/
hello@octopus.energy
Privacy Policy
2nd Floor
UK House
164-182 Oxford Street
London
W1D 1NN
https://octopus.energy/
hello@octopus.energy
Privacy Policy
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DESCRIPTION
Manage your Octopus Energy account from your fingertips.
- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
RECENT CHANGES
We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· access Bluetooth settings· full network access
· pair with Bluetooth devices
· prevent device from sleeping
· view network connections
· run at startup
Phone
· read phone status and identityPhotos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Device or other IDs
Device or other IDs (Optional) : AnalyticsPersonal info
User IDs (Optional) : AnalyticsData this app may collect
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsPersonal info
Email address (Optional) : Account managementName (Optional) : Account management
Other info (Optional) : Analytics
Phone number (Optional) : Account management
User IDs (Optional) : App functionality, Account management
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