CBP ROAM
CBP ROAM
ROAM (Reporting Offsite Arrival-Mobile) from U.S. Customs and Border Protection.
Reviews
47.62%
8.57%
4.76%
8.57%
30.48%
★
★★
★★★
★★★★
★★★★★
150 rates
27 rates
15 rates
27 rates
96 rates
Comments
A Google user
★
"does not work. app hangs."
Version: 2.7.2
"does not work. app hangs."
Version: 2.7.2
A Google user
★
"Since I downloaded the updates on my s8 and s10 it says my location permissions are not on when in fact they are on. So it doesnt allow me to check in..."
Version: 2.7.2
"Since I downloaded the updates on my s8 and s10 it says my location permissions are not on when in fact they are on. So it doesnt allow me to check in..."
Version: 2.7.2
Jeff Latta
★
"The app used to work on Android, now it won`t let you upload pictures, clicking on the button to do so does nothing. Must not support the new Android version. Having it automatically fill in the info also does nothing."
Version: 06.22.2022
"The app used to work on Android, now it won`t let you upload pictures, clicking on the button to do so does nothing. Must not support the new Android version. Having it automatically fill in the info also does nothing."
Version: 06.22.2022
Thin Fin
★
"The apps will not stay open , it flash open then minimize immediatly, I cannot use it, tryed everything (unninstall, reboot, etc..) Still the same issue. Smart phone is Blackberry Key2, android version 8.1.0"
Version: 2.12.04
"The apps will not stay open , it flash open then minimize immediatly, I cannot use it, tryed everything (unninstall, reboot, etc..) Still the same issue. Smart phone is Blackberry Key2, android version 8.1.0"
Version: 2.12.04
A Google user
★
"Gilles 2/18/2019 Tried to report using last summer version unsuccessfully. Deleted old app, cleared the cache, turned off the location off and on, checked login.gov : it works. Finally tried installing new version but get a message: download pending!!! Please help, what am I to do now???"
"Gilles 2/18/2019 Tried to report using last summer version unsuccessfully. Deleted old app, cleared the cache, turned off the location off and on, checked login.gov : it works. Finally tried installing new version but get a message: download pending!!! Please help, what am I to do now???"
A Google user
★★★★
"Updated app now functions properly! :-)"
Version: 2.7.8
"Updated app now functions properly! :-)"
Version: 2.7.8
A Google user
★
"Crashes all the time, not useful at all. For Android phones it is a total waste of time."
Version: 2.5.2
"Crashes all the time, not useful at all. For Android phones it is a total waste of time."
Version: 2.5.2
A Google user
★★
"Cannot load the app on any of my android devises (2 android phones & Fire tablet). App does not come up in Google Play on those devises only on my browser on my Windows 10 computer? What is the problem."
Version: 2.4.5
"Cannot load the app on any of my android devises (2 android phones & Fire tablet). App does not come up in Google Play on those devises only on my browser on my Windows 10 computer? What is the problem."
Version: 2.4.5
A Google user
★★
"Every time I try to enter mode of transport the app crashes. Useless."
Version: 2.5.2
"Every time I try to enter mode of transport the app crashes. Useless."
Version: 2.5.2
A Google user
★
"Junk! Worked great in summer and fall of 2018. now it crashes every time even after reinstalling the app. 2/4/19 update: followed directions to clear cache and reinstall. now i continually get an error message that says i need to enable location even though it is enabled on the app. can`t back out of the error. un- usable."
Version: 2.6.4
"Junk! Worked great in summer and fall of 2018. now it crashes every time even after reinstalling the app. 2/4/19 update: followed directions to clear cache and reinstall. now i continually get an error message that says i need to enable location even though it is enabled on the app. can`t back out of the error. un- usable."
Version: 2.6.4
A Google user
★
"app sucks won`t recognize passport cards, another fail by our government."
Version: 2.4.7
"app sucks won`t recognize passport cards, another fail by our government."
Version: 2.4.7
Ray MM
★
"CUIDADO MEXICANOS ESTA APLICACION NO SIRVE NI FUNCIONA"
Version: 2.11.80
"CUIDADO MEXICANOS ESTA APLICACION NO SIRVE NI FUNCIONA"
Version: 2.11.80
A Google user
★
"App gave message that location permissions had to be given. Did so, but kept getting message. Got out of app, signed in and again got message. App would not let me enter location. Finally, called, was pit on hold for 10 minutes before person answered, and then was able to give notice of leaving Northwest Angle."
Version: 2.5.2
"App gave message that location permissions had to be given. Did so, but kept getting message. Got out of app, signed in and again got message. App would not let me enter location. Finally, called, was pit on hold for 10 minutes before person answered, and then was able to give notice of leaving Northwest Angle."
Version: 2.5.2
Billie Human
★★★★
"I downloaded the wrong app I needed the CBP ONE but its not available in my country. I know that the CBP ONE can be used to verify identity of asylum seekers and will go a long way to stopping the human misery caused by the criminals who like to traffic human beings as if they were little more than a create of bananas"
Version: 2.7.48
"I downloaded the wrong app I needed the CBP ONE but its not available in my country. I know that the CBP ONE can be used to verify identity of asylum seekers and will go a long way to stopping the human misery caused by the criminals who like to traffic human beings as if they were little more than a create of bananas"
Version: 2.7.48
A Google user
★
"so we go from a system that worked fine to this burecrap! step 1: register with email and password that must contain 12 characters! then after 22 steps of bureaucracy the app doesnt work! Way to go! this is why people hate the government."
Version: 2.7.2
"so we go from a system that worked fine to this burecrap! step 1: register with email and password that must contain 12 characters! then after 22 steps of bureaucracy the app doesnt work! Way to go! this is why people hate the government."
Version: 2.7.2
Vadym
★★★★★
"Full of bugs! It requested permission for location, which was already set and crashed It works now"
Version: 2.7.42
"Full of bugs! It requested permission for location, which was already set and crashed It works now"
Version: 2.7.42
A Google user
★
"I used this app a few times this summer and all worked very well. th updated version is crashing every time I touch either the report arrival or mode of travel buttons. The traveler and verification buttons do work."
"I used this app a few times this summer and all worked very well. th updated version is crashing every time I touch either the report arrival or mode of travel buttons. The traveler and verification buttons do work."
A Google user
★★★★★
"was having a hard time getting the app to show my location even though the setup showed but it was on it wasn`t so this time I had to go into security & location. to make it work properly but it works like a dream now and is so much better we have to be going around in circles burning fuel to wait for the customs line to clear good going customs!"
Version: 2.7.2
"was having a hard time getting the app to show my location even though the setup showed but it was on it wasn`t so this time I had to go into security & location. to make it work properly but it works like a dream now and is so much better we have to be going around in circles burning fuel to wait for the customs line to clear good going customs!"
Version: 2.7.2
Chris
★
"I had a similar issue as the other reviewer, Rob Macfarlane. Id start an arrival request and submit it, then while it was showing `processing` it would push me to the login.gov website to log in(again?), then when I did that it switched back to the app and it would restart the arrival request, I`d have to start a new one. Every single time, like an endless loop. Never got a video call request during an arrival request, and I made sure I had every single permission enabled. App is broken."
Version: 2.12.56
"I had a similar issue as the other reviewer, Rob Macfarlane. Id start an arrival request and submit it, then while it was showing `processing` it would push me to the login.gov website to log in(again?), then when I did that it switched back to the app and it would restart the arrival request, I`d have to start a new one. Every single time, like an endless loop. Never got a video call request during an arrival request, and I made sure I had every single permission enabled. App is broken."
Version: 2.12.56
A Google user
★
"Signed with the beta in February before sailing to the Bahamas. Came back today and fired it up for our return. After sign in and providing access security code it complained about not having access to my location. I have all accesses enabled. No go. Reboot did not fix the problem. What now? No updates available. 😕"
Version: 2.7.2
"Signed with the beta in February before sailing to the Bahamas. Came back today and fired it up for our return. After sign in and providing access security code it complained about not having access to my location. I have all accesses enabled. No go. Reboot did not fix the problem. What now? No updates available. 😕"
Version: 2.7.2
gov.dhs.cbp.app.oars
Installs: 100,000+
(129,266 at
2024-05-17 18:01:08)
Version: 2.15.66
Category: Business
Pegi : Everyone
Publish Date : Jul 26, 2018
Update Date : 2024-04-18
Android Version : 7.0
Version: 2.15.66
Category: Business
Pegi : Everyone
Publish Date : Jul 26, 2018
Update Date : 2024-04-18
Android Version : 7.0
Available on
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Screenshots
DESCRIPTION
The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above
RECENT CHANGES
Bug Fixes
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· prevent device from sleeping· send sticky broadcast
· draw over other apps
· view network connections
· access Bluetooth settings
· pair with Bluetooth devices
· reorder running apps
· full network access
· control flashlight
· change your audio settings
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
Personal info
Address (Optional) : App functionalityEmail address (Optional) : App functionality
Name (Optional) : App functionality
Phone number (Optional) : App functionality
User IDs (Optional) : App functionality
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