Anton Salas
★★★★★
"Straightforward, got my refund transferred to my bank account almost instantly 👍"
Version: 2.11.2
A Google user
★★★★★
"Very efficient. And they are also very prompt in replying to any questions. Easy to use. I recommend it"
Version: 1.0.12
Howard Pryor
★★★★★
"This app and process should put Global Blue out of business. It`s a shame how easy this process is and how much more in refund you get. Merchants, please switch to this platform to increase sales to foreigners."
Version: 2.8.8
Alda Svansdottir
★★★★★
"Very good app and fast"
Version: 2.6.1
Robert veljacic
★★★★★
"Due to complications with COVID there were complications, and I understand the delay. Issues were overcome and resolved. Due to the hard work and great commitment I have re-rated. Thanks for your service."
Version: 2.0.2
Amit W
★★★★★
"Great service. Makes VAT refunds so much more efficient than before. I sent a couple of questions and received quick responses. Refunds came in quickly and easily. Recommended!"
Version: 2.8.8
Aftab Imran
★★★★★
"Superb transparent"
Version: 2.8.8
Sheelah Turner
★
"Not able to take photos Despite allowing all permissions in the app, I am unable to take photos. The app says I haven`t granted permission. Makes it rather difficult to use the app if the basic functionality doesn`t work!!!! Needs a lot more testing and bug fixing."
Version: 2.9.1
Jirka Konietzny
★
"Trying to reset my password several times and each time I try to log in with the new password the bloody app tells me that the password is incorrect..."
Version: 2.9.1
A Google user
★★★
"Pretty seamless, but there are quite a few steps. Shop owners didn`t know I needed a printed receipt so I had to go back to two shops to get it reprinted. Also, in the first round of steps, it didn`t say we needed to take photos of each item too, so I had to unwrap items I had gift wrapped just to take their photo."
Vince Wong
★★★★★
"I recently returned from Europe on a very early flight where manually presenting VAT forms at the airport wouldn`t have been possible. The user experience is a bit clunky with the various image uploads, but overall provides me as a busy traveler with greatly needed flexibility once I`m back home. My hope is that more merchants adopt digital tools like VAT."
Version: 2.8.6
Morel Bodin
★★★★
"This refund system works well, and is much more practical than the competition. All issues I encountered were quickly and effectively addressed by the friendly Pie VAT team."
Version: 2.5.3
Anna Losman
★★★★
"the process is too long."
Version: 2.14.0
Marija Kalendar
★★★★★
"Great. Fast and accurate."
Version: 2.8.5
Yuriy Bubnov
★★★★★
"I have a pleasure to use that application for easy and fast tax return. It works fine no gimmick no headache. Great improvement!"
Version: 2.8.7
Alireza Ebrahim
★★★★★
"I still need to see the final outcome, but so far so good!"
Version: 2.9.0
Eunsang Na
★
"No reply. No supportline. Worst service ever."
Version: 2.6.3
Amal Hadi
★
"Dear all I REQUEST THE BILL FROM THE FIRST DAY I DID THE TAX-FREE REFUND BUT THEY DIDN`T REPLY TO ME TILL TODAY... THE SHOP DIDN`T GIVE US A COPY FROM THE RESET BILL THEY SAUD YOU WILL RECEIVE IT BY EMAIL REGARDS THE TAX-FREE REFUND.. WHAT SHALL I do now . Also I uploaded the pictures for the clothes what we bought it from the same shop and you always send me email to upload the bill and the pictures for the items.. what is this why no one reply to me till today???? Best regards Amal Hadi"
Version: 2.10.0
Anders Bo Pedersen
★★★
"Good design and intentions, but minor bugs in user flow. Example, try entering invalid credit card under payment and then press back while it validates."
Version: 2.6.6
A Google user
★
"Worst ux ever! Still trying to get my money back and feeling very nervous about giving my ID and financial details to such a badly designed and organised system."
Version: 2.0.1