Support by Sony
Support by Sony
Support by Sony is an app to find support information of your Sony product.
Reviews
25.00%
3.97%
7.00%
10.98%
53.04%
★
★★
★★★
★★★★
★★★★★
2,513 rates
399 rates
704 rates
1,104 rates
5,332 rates
Comments
Anna Th
★
"nor user friendly"
Version: 2.9.0
"nor user friendly"
Version: 2.9.0
Michael R. Barnard
★
"No way to sign into my existing Sony account"
Version: 2.7.1
"No way to sign into my existing Sony account"
Version: 2.7.1
Roger Butterfield
★★★
"Both the app and the Sony support pages are in need of a major overhaul. The ``Import from My Sony`` feature doesn`t work when you`re attempting to add your products to the app. The link about compatible accessories sends you round in circles. The whole system is a bit of a mess!"
Version: 2.6.0
"Both the app and the Sony support pages are in need of a major overhaul. The ``Import from My Sony`` feature doesn`t work when you`re attempting to add your products to the app. The link about compatible accessories sends you round in circles. The whole system is a bit of a mess!"
Version: 2.6.0
Venkat moksha
★★★★★
"Nice experience. Solved my issue with Sound bar."
Version: 2.8.1
"Nice experience. Solved my issue with Sound bar."
Version: 2.8.1
Gizmo Gremlin
★
"This app don`t work, stating it does not comply with Googles webview policy.."
Version: 2.6.0
"This app don`t work, stating it does not comply with Googles webview policy.."
Version: 2.6.0
Harish B M
★★★★
"Sony service is good."
Version: 2.6.0
"Sony service is good."
Version: 2.6.0
Mbuso Yende
★★★★
"Guess there are too many products by Sony for them to be all listed here Nonetheless very useful"
Version: 2.5.0
"Guess there are too many products by Sony for them to be all listed here Nonetheless very useful"
Version: 2.5.0
Gixxis
★★
"can`t register anything, buttons don`t work"
Version: 2.6.0
"can`t register anything, buttons don`t work"
Version: 2.6.0
Derek “Scrapsapien” McGearty
★
"Agree, useless app, should be able to see connected compatible Bluetooth devices it`s no better than the website"
"Agree, useless app, should be able to see connected compatible Bluetooth devices it`s no better than the website"
Olav Birkeland
★★★
"Please add PlayStation products updates (firmware for PS3 for instance), and dark mode. And Sony account login for sync, so you don`t need to set it up from scratch on every new device."
Version: 2.6.0
"Please add PlayStation products updates (firmware for PS3 for instance), and dark mode. And Sony account login for sync, so you don`t need to set it up from scratch on every new device."
Version: 2.6.0
Soham Chiplunkar
★
"UNABLE TO ADD PRODUCTS. Please FIX this Problem"
"UNABLE TO ADD PRODUCTS. Please FIX this Problem"
Daniel Gómez Rico
★★★★★
"I just received a push saying that my car touch screen has an update, thanks for this!"
Version: 2.7.0
"I just received a push saying that my car touch screen has an update, thanks for this!"
Version: 2.7.0
hannry chan
★★★★
"Good update info"
Version: 2.7.0
"Good update info"
Version: 2.7.0
Dk Burnwal
★
"Too bad yaar no any sony service no. Has been mentioned.it is not problem solver"
Version: 2.8.1
"Too bad yaar no any sony service no. Has been mentioned.it is not problem solver"
Version: 2.8.1
Sam
★
"Keeps Crashing at homepage."
Version: 2.8.1
"Keeps Crashing at homepage."
Version: 2.8.1
Shin Baines
★
"Some more Ron by the name of assad was named on the chat as me today 25/9/2021 I was trying to register my Sony Xperia Ax2 device and I was given a serial number by Leah who was helpful"
"Some more Ron by the name of assad was named on the chat as me today 25/9/2021 I was trying to register my Sony Xperia Ax2 device and I was given a serial number by Leah who was helpful"
Alexandre Simioni
★
"It does not work. It`s not possible to add ``products``: botton ``add`` does nothing."
"It does not work. It`s not possible to add ``products``: botton ``add`` does nothing."
Andrej Balaz
★
"Useless app. I expected to be able to track my support and warranty repair. Another testament to Sony`s inability to produce websites or support flows."
Version: 2.9.0
"Useless app. I expected to be able to track my support and warranty repair. Another testament to Sony`s inability to produce websites or support flows."
Version: 2.9.0
Harshal
★★★★★
"Very helpful app"
Version: 2.6.0
"Very helpful app"
Version: 2.6.0
Moritz Freibeuter
★
"Shouldn`t exist."
"Shouldn`t exist."
jp.co.sony.support
Installs: 1,000,000+
(1,024,784 at
2024-09-03 21:40:18)
Version: 2.14.0
Category: Tools
Pegi : Everyone
Publish Date : Dec 16, 2014
Update Date : 2023-11-17
Android Version : 9
Version: 2.14.0
Category: Tools
Pegi : Everyone
Publish Date : Dec 16, 2014
Update Date : 2023-11-17
Android Version : 9
Available on
Publisher
Sony Corporation
1-7-1 Konan Minato-ku, Tokyo, 108-0075 Japan
https://www.sony.net/supportapp?s_tc=sppapp_google
info_supportbysony@sony.com
Privacy Policy
1-7-1 Konan Minato-ku, Tokyo, 108-0075 Japan
https://www.sony.net/supportapp?s_tc=sppapp_google
info_supportbysony@sony.com
Privacy Policy
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DESCRIPTION
- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.
- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
- Touch your smartphone to your Sony product that supports NFC* and display support information in a flash.
*See NFC compatible Sony products on our official site.
Support by Sony helps you quickly find support information.
- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
- Touch your smartphone to your Sony product that supports NFC* and display support information in a flash.
*See NFC compatible Sony products on our official site.
RECENT CHANGES
Performance improvements and bug fixes.
DATA SAFETY AND SECURITY
This app has access to
Calendar
· add or modify calendar events and send email to guests without owners` knowledgeOther
· pair with Bluetooth devices· full network access
· view network connections
· control Near Field Communication
· reorder running apps
· access Bluetooth settings
· prevent device from sleeping
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : App functionality, AnalyticsIn-app search history (Optional) : Analytics
App info and performance
Crash logs (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : App functionality, Analytics, PersonalizationFinancial info
Purchase history (Optional) : App functionality, Analytics, PersonalizationWeb browsing
Web browsing history (Optional) : Analytics
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