Ascend Federal Credit Union
Ascend Federal Credit Union
Manage your finances from anywhere with the Ascend mobile banking app
Reviews
0.59%
0.22%
1.81%
14.79%
82.59%
★
★★
★★★
★★★★
★★★★★
48 rates
18 rates
148 rates
1,207 rates
6,741 rates
Comments
J Adam Bailey
★★★★★
"Always easy to find what I need. Easy deposit of checks. Great service."
Version: 6.14.5
"Always easy to find what I need. Easy deposit of checks. Great service."
Version: 6.14.5
Stella Sweeton
★★★★★
"I like it good people"
Version: 6.11.2
"I like it good people"
Version: 6.11.2
Cynthia Catignani
★★★★★
"The app is great and you can look at your account anytime."
Version: 6.12.1
"The app is great and you can look at your account anytime."
Version: 6.12.1
Shawna Wagner
★
"I hate not having the pull down quick balance. I don`t like having the widget. Other than that the app seems fine. After a month of using the app, I hate it. None of my balances add up with the pending payments."
Version: 6.11.2
"I hate not having the pull down quick balance. I don`t like having the widget. Other than that the app seems fine. After a month of using the app, I hate it. None of my balances add up with the pending payments."
Version: 6.11.2
felice colbert
★★★★★
"Absolutely fantastic!"
Version: 6.14.5
"Absolutely fantastic!"
Version: 6.14.5
E Bills II
★★★★
"Many options! Awesome way to move money."
Version: 6.14.5
"Many options! Awesome way to move money."
Version: 6.14.5
Lanny Jenkins
★★★★★
"you all say it. best banking without the bank"
Version: 6.14.5
"you all say it. best banking without the bank"
Version: 6.14.5
Denise Corley
★★★★★
"the app is so easy to use and I love the access 24/7"
Version: 6.14.5
"the app is so easy to use and I love the access 24/7"
Version: 6.14.5
Serious Lee
★
"This new app is so overly complicated. I hate it. The simplicity of the old app was better. Seeing ``available`` balances, combined checking/savings throws me off a bit."
Version: 6.14.5
"This new app is so overly complicated. I hate it. The simplicity of the old app was better. Seeing ``available`` balances, combined checking/savings throws me off a bit."
Version: 6.14.5
SHAWNAE Bottoms
★★★★★
"you guys are awesome"
Version: 6.14.5
"you guys are awesome"
Version: 6.14.5
James Richardson
★★★★★
"Extremely handy to take a quick look at your account from anywhere when you`ve got reception."
Version: 6.14.5
"Extremely handy to take a quick look at your account from anywhere when you`ve got reception."
Version: 6.14.5
jc98ss lsx
★★★★★
"great app, easy to navigate"
Version: 6.14.5
"great app, easy to navigate"
Version: 6.14.5
Nicole Madden
★★★★★
"I`ve been with Ascend since I was 18.. I`m 37 now... Only bank I`ll ever use"
Version: 6.11.2
"I`ve been with Ascend since I was 18.. I`m 37 now... Only bank I`ll ever use"
Version: 6.11.2
Philip Holley
★
"The finger scanner does not work, awful. Bring back the old app."
Version: 6.11.2
"The finger scanner does not work, awful. Bring back the old app."
Version: 6.11.2
C. Dye
★★★★
"Widget was downgraded, however all the additions to the app are fantastic."
Version: 6.12.1
"Widget was downgraded, however all the additions to the app are fantastic."
Version: 6.12.1
John Rader
★
"Why change a good thing? Or at least allow users to stay with the old App? 5 minutes into downloading this and im already frustrated. I`ve had to reset my password twice and it still won`t let me log in - only requires I reset my password again. Going to try again and if it doesn`t work guess I won`t be using mobile banking until this gets fixed or the old app is usable. Thanks Ascend."
Version: 6.11.2
"Why change a good thing? Or at least allow users to stay with the old App? 5 minutes into downloading this and im already frustrated. I`ve had to reset my password twice and it still won`t let me log in - only requires I reset my password again. Going to try again and if it doesn`t work guess I won`t be using mobile banking until this gets fixed or the old app is usable. Thanks Ascend."
Version: 6.11.2
John Moseley
★
"This app makes Zelle difficult, I cannot send money since this new app. Oh, I did, and I received money on Zelle. I have not changed anything but I did it all on this new app. I played by the rules. Seemingly, the rules change or reset and I have people who are struggling and they call me at the last hour to make sure their account does not go negative. So, I use Zelle to do this. Usually, all I would like to do is be able to use Zelle as I have. Well, seemingly, that is not the design."
Version: 6.11.2
"This app makes Zelle difficult, I cannot send money since this new app. Oh, I did, and I received money on Zelle. I have not changed anything but I did it all on this new app. I played by the rules. Seemingly, the rules change or reset and I have people who are struggling and they call me at the last hour to make sure their account does not go negative. So, I use Zelle to do this. Usually, all I would like to do is be able to use Zelle as I have. Well, seemingly, that is not the design."
Version: 6.11.2
Johnitka Reed
★★★★★
"Love the employees!"
Version: 6.12.1
"Love the employees!"
Version: 6.12.1
Debra Robertson
★★★★★
"I have been a customer for a long time. I wouldn`t change to any other bank. when you walk in the atmosphere is great. The employees are really great. Also I have to say I love the fraud service they have. I am a widow and just this.year they have called me 5 times where they have blocked my debit card where somebody tried to purchase. It wasn`t from anywhere in my state. But they called me immediately. They will always be my bank....."
Version: 6.14.5
"I have been a customer for a long time. I wouldn`t change to any other bank. when you walk in the atmosphere is great. The employees are really great. Also I have to say I love the fraud service they have. I am a widow and just this.year they have called me 5 times where they have blocked my debit card where somebody tried to purchase. It wasn`t from anywhere in my state. But they called me immediately. They will always be my bank....."
Version: 6.14.5
Mark Bachman
★
"Awful.......old app faster....easier to transfer money between accounts......takes extra long time to log in.....now true balance of account not given if there is a pending transaction... it seems to me if the members own the credit union according to the credit union we should have a say in the app..... my suggestion go back to the old app there was nothing wrong with it the old adage if it ain`t broke don`t fix it"
Version: 6.11.2
"Awful.......old app faster....easier to transfer money between accounts......takes extra long time to log in.....now true balance of account not given if there is a pending transaction... it seems to me if the members own the credit union according to the credit union we should have a say in the app..... my suggestion go back to the old app there was nothing wrong with it the old adage if it ain`t broke don`t fix it"
Version: 6.11.2
org.ascend.secure
Installs: 50,000+
(60,764 at
2024-05-23 06:59:09)
Version: 6.21.8
Category: Finance
Pegi : Everyone
Publish Date : Jun 14, 2022
Update Date : 2024-04-28
Android Version : 9
Version: 6.21.8
Category: Finance
Pegi : Everyone
Publish Date : Jun 14, 2022
Update Date : 2024-04-28
Android Version : 9
Available on
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Screenshots
DESCRIPTION
With Ascend`s mobile app, you can deposit checks, transfer funds, check your balance, and much more.
Features:
- Deposit checks from anywhere
- Secure login with Touch ID or facial recognition
- View pending transactions
- Pay bills online
- Live chat support
- Transfer money using Zelle©
- Debit and credit card controls
- Transfer money between accounts
- Link accounts from other financial institutions
- Find branches and surcharge-free ATMs
Thank you for choosing Ascend for your free, convenient and secure services. If you have any questions, please call 800-342-3086 or visit ascend.org.
Federally insured by NCUA.
To learn how we protect your privacy, please visit https://ascend.org/privacy-policy
Features:
- Deposit checks from anywhere
- Secure login with Touch ID or facial recognition
- View pending transactions
- Pay bills online
- Live chat support
- Transfer money using Zelle©
- Debit and credit card controls
- Transfer money between accounts
- Link accounts from other financial institutions
- Find branches and surcharge-free ATMs
Thank you for choosing Ascend for your free, convenient and secure services. If you have any questions, please call 800-342-3086 or visit ascend.org.
Federally insured by NCUA.
To learn how we protect your privacy, please visit https://ascend.org/privacy-policy
RECENT CHANGES
Notification permission prompt
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· read your contactsDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· run at startup· view network connections
· control vibration
· prevent device from sleeping
· full network access
· connect and disconnect from Wi-Fi
· change your audio settings
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
Device or other IDs
Device or other IDs (Optional) : App functionality, Fraud prevention, security, and complianceLocation
Precise location (Optional) : App functionality, Fraud prevention, security, and compliancePersonal info
Address (Optional) : Fraud prevention, security, and complianceEmail address (Optional) : Fraud prevention, security, and compliance
Name (Optional) : Fraud prevention, security, and compliance
Phone number (Optional) : Fraud prevention, security, and compliance
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance
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