Facility Issue Reporting
Facility Issue Reporting
FIR streamlines the reporting, viewing, and resolution of facility issues.
Reviews
18.98%
4.99%
6.93%
10.95%
58.15%
★
★★
★★★
★★★★
★★★★★
156 rates
41 rates
57 rates
90 rates
478 rates
Comments
Everton Nascimento
★★★★★
"Gostei do aplicativo, bem prático para reportar as Firs e anexar fotos. Tem me ajudado muito. Obrigado."
Version: 2.3.2 (32326.2)
"Gostei do aplicativo, bem prático para reportar as Firs e anexar fotos. Tem me ajudado muito. Obrigado."
Version: 2.3.2 (32326.2)
MJ Hammer
★
"Too often this app does not work the way it is supposed to. It can be quite frustrating."
Version: 2.3.0 (32304.20)
"Too often this app does not work the way it is supposed to. It can be quite frustrating."
Version: 2.3.0 (32304.20)
Robert Miller
★
"Worked well for awhile. But now wants fingerprint recognition without warning or assistance. No way to do my job."
"Worked well for awhile. But now wants fingerprint recognition without warning or assistance. No way to do my job."
A Google user
★★★
"Our FM group has been very responsive to tickets we`ve submitted. That alone had been great. There is a problem using the Android version. Inside the Description box you can`t move the cursor around easily with your finger so if you need to go back and edit a word you can`t get the cursor back to the end of the sentence."
Version: 1.0.1
"Our FM group has been very responsive to tickets we`ve submitted. That alone had been great. There is a problem using the Android version. Inside the Description box you can`t move the cursor around easily with your finger so if you need to go back and edit a word you can`t get the cursor back to the end of the sentence."
Version: 1.0.1
A Google user
★★
"This app is a great idea. I haven`t been able to use it yet. I hope that the crashing and freezing of the phone can be resolved. I`m using a Samsung."
Version: 1.0.0
"This app is a great idea. I haven`t been able to use it yet. I hope that the crashing and freezing of the phone can be resolved. I`m using a Samsung."
Version: 1.0.0
A Google user
★
"this new update seems to have lots of bugs. app keeps crashing and gets hung up on certain selections."
Version: 2.0.0 (20058.5)
"this new update seems to have lots of bugs. app keeps crashing and gets hung up on certain selections."
Version: 2.0.0 (20058.5)
A Google user
★
"Won`t let me submit because the facility field won`t be filled. Too bad. Took some nice photos of the rain flowing in the building. I told the bishop`s counselor."
Version: 1.0.1
"Won`t let me submit because the facility field won`t be filled. Too bad. Took some nice photos of the rain flowing in the building. I told the bishop`s counselor."
Version: 1.0.1
A Google user
★
"I would really appreciate it if I could add follow-up comments to an issue."
Version: 2.0.5 (30280.10)
"I would really appreciate it if I could add follow-up comments to an issue."
Version: 2.0.5 (30280.10)
A Google user
★★★★★
"Thank you. Works great. S9+ running pie. Says there are notifications available for this app but that feature hasn`t worked yet."
Version: 2.0.2 (30241.8)
"Thank you. Works great. S9+ running pie. Says there are notifications available for this app but that feature hasn`t worked yet."
Version: 2.0.2 (30241.8)
Dan Jacobs
★★
"Submitting a work order is easy and straightforward. I see items that have been fixed but their status is not updated in FIR. Messages pop up on my desktop but when I attempt to open them they disappear. I never get responses to inquiries I submit to the work order contacts. Work orders being closed with no resolution statement. No training information/site for new building reps."
Version: 2.3.4 (32346.8)
"Submitting a work order is easy and straightforward. I see items that have been fixed but their status is not updated in FIR. Messages pop up on my desktop but when I attempt to open them they disappear. I never get responses to inquiries I submit to the work order contacts. Work orders being closed with no resolution statement. No training information/site for new building reps."
Version: 2.3.4 (32346.8)
Ryan McLaughlin
★★★
"How to I edit an issue I submitted? I put in an issue but chose the wrong building. How do I change it? I sent in a second issue, but I am worries someone is going to wast their time checking the first issue."
"How to I edit an issue I submitted? I put in an issue but chose the wrong building. How do I change it? I sent in a second issue, but I am worries someone is going to wast their time checking the first issue."
A Google user
★★★★
"Samsung Galaxy Note 5: I`ve been using this app for most of the last year or so and love it. However, when I switched to my Samsung Galaxy Note 5 it now says ``Take a photo is not supported on this device``. I really think the photos can be very valuable. Please fix. That`s the only reason I didn`t give it 5 stars. This is a wonderful tool otherwise."
Version: 1.0.1
"Samsung Galaxy Note 5: I`ve been using this app for most of the last year or so and love it. However, when I switched to my Samsung Galaxy Note 5 it now says ``Take a photo is not supported on this device``. I really think the photos can be very valuable. Please fix. That`s the only reason I didn`t give it 5 stars. This is a wonderful tool otherwise."
Version: 1.0.1
A Google user
★★★★★
"App is helpful in resolving facility issues. Great app. Loved it"
Version: 1.0.2
"App is helpful in resolving facility issues. Great app. Loved it"
Version: 1.0.2
Stewart Feil
★
"I have an AOSP phone with no Google anything installed. This app is completely useless. I`m going to re-join google`s evil data harvesting scheme to use this. Please stop building apps that require play services."
Version: 2.4.1 (32374.16)
"I have an AOSP phone with no Google anything installed. This app is completely useless. I`m going to re-join google`s evil data harvesting scheme to use this. Please stop building apps that require play services."
Version: 2.4.1 (32374.16)
A Google user
★
"Having the ability to report an issue with the building locked down to only authorized people is incredibly counter productive. This makes it so that issues discovered by observant members go unfixed."
Version: 2.0.7 (30297.4)
"Having the ability to report an issue with the building locked down to only authorized people is incredibly counter productive. This makes it so that issues discovered by observant members go unfixed."
Version: 2.0.7 (30297.4)
A Google user
★★★
"I like the idea of being able to report problems but when I click on Facility, nothing comes up but a blue dot. It goes nowhere and does nothing. I can`t submit my problem without the facility, so it was not useful to me at all. Maybe that will be fixed soon."
Version: 1.0.1
"I like the idea of being able to report problems but when I click on Facility, nothing comes up but a blue dot. It goes nowhere and does nothing. I can`t submit my problem without the facility, so it was not useful to me at all. Maybe that will be fixed soon."
Version: 1.0.1
Joel Moises Acosta Nunez
★★★★★
"Favor de habilitar botón de Submit Issue."
Version: 2.4.1 (32374.16)
"Favor de habilitar botón de Submit Issue."
Version: 2.4.1 (32374.16)
Richard Manucot
★★★★★
"Very helpful thank you"
Version: 2.3.0 (32304.20)
"Very helpful thank you"
Version: 2.3.0 (32304.20)
guilherme machado
★
"A manutenção não resolve os problemas da capela, sei que não é problema do app. Mas o serviço de manutenção está sucateado"
Version: 2.4.1 (32374.16)
"A manutenção não resolve os problemas da capela, sei que não é problema do app. Mas o serviço de manutenção está sucateado"
Version: 2.4.1 (32374.16)
A Google user
★★
"The app stopped working and I was advised to delete and download again. Did that and I get the message I already have it. Maybe this means I`ve been released."
Version: 2.1.0 (30339.15)
"The app stopped working and I was advised to delete and download again. Did that and I get the message I already have it. Maybe this means I`ve been released."
Version: 2.1.0 (30339.15)
org.lds.fir
Installs: 100,000+
(165,241 at
2024-07-26 08:38:44)
Version: 2.7.4-(33171.1485138)
Category: Productivity
Pegi : Everyone
Publish Date : Sep 30, 2015
Update Date : 2024-05-20
Android Version : 8.0
Version: 2.7.4-(33171.1485138)
Category: Productivity
Pegi : Everyone
Publish Date : Sep 30, 2015
Update Date : 2024-05-20
Android Version : 8.0
Available on
Publisher
The Church of Jesus Christ of Latter-day Saints
50 East North Temple St.
Salt Lake City, Utah 84150
http://mobile.churchofjesuschrist.org
FIR-to-ServiceNow@ChurchOfJesusChrist.org
Privacy Policy
50 East North Temple St.
Salt Lake City, Utah 84150
http://mobile.churchofjesuschrist.org
FIR-to-ServiceNow@ChurchOfJesusChrist.org
Privacy Policy
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Screenshots
DESCRIPTION
The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically. This streamlines the reporting, viewing, and resolution of facility issues.
RECENT CHANGES
-Updates to form fields
-Improvements to app dialogs
-Bug fixes
-Improvements to app dialogs
-Bug fixes
DATA SAFETY AND SECURITY
This app has access to
Contacts
· read your contactsDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)Other
· full network access· run at startup
· view network connections
· prevent device from sleeping
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, Developer communicationsLocation
Approximate location (Optional) : App functionality, Analytics, PersonalizationPersonal info
Email address (Optional) : Developer communicationsName (Optional) : Developer communications
Phone number (Optional) : App functionality, Personalization
User IDs (Optional) : App functionality, Personalization, Account management
Photos and videos
Photos (Optional) : Developer communications
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