Ride On Flex
Ride On Flex
Ride On Flex on demand gets you around in designated areas of Montgomery County.
Reviews
29.63%
0.00%
14.81%
3.70%
51.85%
★
★★
★★★
★★★★
★★★★★
8 rates
0 rates
4 rates
1 rates
14 rates
Comments
Lenk
★
"The app does not work, the service itself is convenient and cheap. The only downside is the service area is extremely small"
"The app does not work, the service itself is convenient and cheap. The only downside is the service area is extremely small"
A Google user
★★★★★
"Great service and great driver .....recommend!!"
Version: 3.8.0
"Great service and great driver .....recommend!!"
Version: 3.8.0
A Google user
★
"very limited coverage"
"very limited coverage"
A Google user
★★★★★
"it good and cheap"
Version: 3.8.0
"it good and cheap"
Version: 3.8.0
Bean Inez
★★★
"Quite bit of times when I need the Flex book and ride and I couldn`t get it and there`s this black lady told me the flex book and ride stop running soon completely and she needs to be fired from lying to me just because she don`t like to do her job"
Version: 3.32.3
"Quite bit of times when I need the Flex book and ride and I couldn`t get it and there`s this black lady told me the flex book and ride stop running soon completely and she needs to be fired from lying to me just because she don`t like to do her job"
Version: 3.32.3
Gary Mazil
★
"Do not drive for this company. The horror stories are getting very real!"
"Do not drive for this company. The horror stories are getting very real!"
Donna Marcellini
★
"Doesn`t work for all of Silver Spring Md."
"Doesn`t work for all of Silver Spring Md."
omaira jimenez
★
"have four captures in different minutes after requesting the Ride on flex and the car NEVER moved from the place where Plate# 12429 was...At 3:58 pm, at 4:00 pm, at 4:16 pm and it always appeared in same site in Rockville and clocked the same 16 minute hold ............................................ Tengo cuatro capturas en diferentes minutos luego de haber solicitado el Ride on flex y el auto NUNCA se movio de el sitio donde estaba Plate# 12429...A las 3,58 pm, a las 4.00 pm a las 4.16 pm y"
Version: 4.3.2
"have four captures in different minutes after requesting the Ride on flex and the car NEVER moved from the place where Plate# 12429 was...At 3:58 pm, at 4:00 pm, at 4:16 pm and it always appeared in same site in Rockville and clocked the same 16 minute hold ............................................ Tengo cuatro capturas en diferentes minutos luego de haber solicitado el Ride on flex y el auto NUNCA se movio de el sitio donde estaba Plate# 12429...A las 3,58 pm, a las 4.00 pm a las 4.16 pm y"
Version: 4.3.2
A Google user
★
"tiny service area - this is a MoCo service that serves a tiny tiny area. completely useless for most of us."
Version: 3.8.0
"tiny service area - this is a MoCo service that serves a tiny tiny area. completely useless for most of us."
Version: 3.8.0
Sam Ef
★
"Nothing working every where is out of zone!!!"
Version: 3.8.0
"Nothing working every where is out of zone!!!"
Version: 3.8.0
Beautiful Nightmare
★
"HAVE YOU HAD ENOUGH TOO??? THIS ``SERVICE`` IS DESTROYING LIVES WITH ZERO ACCOUNTABILITY! YOU CALL A FOREIGN COUNTRY TO HEAR ``I UNDERSTAND``. 2 HOUR+ WAIT FOR THE VEHICLE TO GET IN AND PICK 5 OTHER PEOPLE UP AND DROP THEM BEFORE YOU CAN GO TO WORK! LEAVES MOTHERS STRANDED! LEAVES EVERYONE STRANDED! JOIN ME ON FB SMARTFLEXISTRASHPOWEREDBYVIA. THIS HIDEOUS SERVICE CANNOT REPLACE A RELIABLE BUS AND THEY NEED TO STOP TRYING!"
Version: 4.3.2
"HAVE YOU HAD ENOUGH TOO??? THIS ``SERVICE`` IS DESTROYING LIVES WITH ZERO ACCOUNTABILITY! YOU CALL A FOREIGN COUNTRY TO HEAR ``I UNDERSTAND``. 2 HOUR+ WAIT FOR THE VEHICLE TO GET IN AND PICK 5 OTHER PEOPLE UP AND DROP THEM BEFORE YOU CAN GO TO WORK! LEAVES MOTHERS STRANDED! LEAVES EVERYONE STRANDED! JOIN ME ON FB SMARTFLEXISTRASHPOWEREDBYVIA. THIS HIDEOUS SERVICE CANNOT REPLACE A RELIABLE BUS AND THEY NEED TO STOP TRYING!"
Version: 4.3.2
A Google user
★★★★★
"Very convenient!! Please continue and expand coverage area!"
Version: 3.8.0
"Very convenient!! Please continue and expand coverage area!"
Version: 3.8.0
Sabrina Walker
★★★
"They need more than one bus and I hate when it says high demand and I know there are still space on the bus"
Version: 4.3.2
"They need more than one bus and I hate when it says high demand and I know there are still space on the bus"
Version: 4.3.2
A Google user
★★★★★
"App works well. Service does too. As other have said, area of coverage is tiny though, but its a pilot program. In any case you should be reviewing the app here, and the app is easy to use and doesn`t its job."
Version: 3.8.0
"App works well. Service does too. As other have said, area of coverage is tiny though, but its a pilot program. In any case you should be reviewing the app here, and the app is easy to use and doesn`t its job."
Version: 3.8.0
rideonflex.montgomery
Installs: 5,000+
(5,556 at
2024-05-20 14:01:23)
Version: 4.16.9
Category: Maps & Navigation
Pegi : Everyone
Publish Date : Jun 15, 2019
Update Date : 2024-05-05
Android Version : 9
Version: 4.16.9
Category: Maps & Navigation
Pegi : Everyone
Publish Date : Jun 15, 2019
Update Date : 2024-05-05
Android Version : 9
Available on
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Screenshots
DESCRIPTION
Traveling within the bounds of the Rockville or Glenmont/Wheaton Ride On Flex zone? Lucky you! Flex is a convenient new option for you at an incredible value.
Download the Ride On Flex app to book your ride. No fixed stops or fixed schedules – the Flex comes when you book! Just enter your pickup and drop-off location within the zone, and you will be offered the next available time. Accept the booking and go to your pickup location—a corner near you.
New 11-passenger Flex buses are wheelchair accessible and have free WiFi. Standard Ride On fare policy applies. That means your ride costs no more than $2!
How does Ride On Flex work?
- Ride On Flex takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Ride On Flex app, input the address and we’ll match you with a vehicle going your way. Flex picks you up at a nearby corner and drops you off within a few streets of your requested destination. Our smart algorithms provide trip times that are comparable to other ride shares and much more convenient than other modes of travel.
How long will I wait?
- You`ll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.
How many passengers will I share a vehicle with?
- The number of passengers varies. Our comfortable buses can accommodate up to 11 people. Up to 6 seats can be reserved with each booking.
Where can Flex take me?
- Anywhere in your zone! It might be a Metro station, shopping center, office, library, other public facility—or home. You tell us.
When is Flex available?
- Hours of service vary by zone. Check here for details.
What else do I need to know about Ride On Flex?
NO BOARDING WITHOUT A BOOKED RESERVATION.
The bus operator will ask for your name on boarding.
Pay as you board with a SmarTrip card or cash/passes/tokens.
You cannot add value to a SmarTrip card on Flex. Always have enough fare on your card or use cash/tokens/passes.
Boarding is at designated corners, not fixed stops (curb-to-curb service for persons with wheelchairs).
These Flex zones aren’t near me. When will it come to my neighborhood?
- Ride On Flex is a pilot program of the Montgomery County Department of Transportation. We’re eager to learn how our residents use this innovative on-demand transit option and hope to bring it to more areas of the county over time. Please be patient as we experiment, listen and learn.
The Ride On Flex app is guaranteed to change the way you think about traveling in the zones. We look forward to seeing you on the Flex. Just book and go!
Love our app? Please rate us! Questions or suggestions? Email us at RideOn.FlexCustomerService@montgomerycountymd.gov.
Download the Ride On Flex app to book your ride. No fixed stops or fixed schedules – the Flex comes when you book! Just enter your pickup and drop-off location within the zone, and you will be offered the next available time. Accept the booking and go to your pickup location—a corner near you.
New 11-passenger Flex buses are wheelchair accessible and have free WiFi. Standard Ride On fare policy applies. That means your ride costs no more than $2!
How does Ride On Flex work?
- Ride On Flex takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Ride On Flex app, input the address and we’ll match you with a vehicle going your way. Flex picks you up at a nearby corner and drops you off within a few streets of your requested destination. Our smart algorithms provide trip times that are comparable to other ride shares and much more convenient than other modes of travel.
How long will I wait?
- You`ll always get an accurate estimate of your pick-up time before booking. You can also track your bus in real time in the app.
How many passengers will I share a vehicle with?
- The number of passengers varies. Our comfortable buses can accommodate up to 11 people. Up to 6 seats can be reserved with each booking.
Where can Flex take me?
- Anywhere in your zone! It might be a Metro station, shopping center, office, library, other public facility—or home. You tell us.
When is Flex available?
- Hours of service vary by zone. Check here for details.
What else do I need to know about Ride On Flex?
NO BOARDING WITHOUT A BOOKED RESERVATION.
The bus operator will ask for your name on boarding.
Pay as you board with a SmarTrip card or cash/passes/tokens.
You cannot add value to a SmarTrip card on Flex. Always have enough fare on your card or use cash/tokens/passes.
Boarding is at designated corners, not fixed stops (curb-to-curb service for persons with wheelchairs).
These Flex zones aren’t near me. When will it come to my neighborhood?
- Ride On Flex is a pilot program of the Montgomery County Department of Transportation. We’re eager to learn how our residents use this innovative on-demand transit option and hope to bring it to more areas of the county over time. Please be patient as we experiment, listen and learn.
The Ride On Flex app is guaranteed to change the way you think about traveling in the zones. We look forward to seeing you on the Flex. Just book and go!
Love our app? Please rate us! Questions or suggestions? Email us at RideOn.FlexCustomerService@montgomerycountymd.gov.
RECENT CHANGES
Performance improvements and bug fixes
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· run at startup· view network connections
· full network access
· prevent device from sleeping
· read Google service configuration
· control vibration
Phone
· directly call phone numbersPhotos/Media/Files
· read the contents of your USB storageStorage
· read the contents of your USB storageWi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : Analytics, Fraud prevention, security, and complianceFinancial info
User payment info (Optional) : App functionalityLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality, Analytics
Messages
Other in-app messages (Optional) : Developer communicationsPersonal info
Address (Optional) : AnalyticsEmail address (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Name (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Other info (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Phone number (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Data this app may collect
App info and performance
Crash logs (Optional) : App functionalityDiagnostics (Optional) : App functionality
Other app performance data (Optional) : App functionality
Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account managementFinancial info
Purchase history (Optional) : App functionalityLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality
Personal info
Address (Optional) : App functionality, Account managementEmail address (Optional) : App functionality, Developer communications, Advertising or marketing, Account management
Name (Optional) : App functionality, Developer communications, Advertising or marketing, Account management
Other info (Optional) : App functionality
Phone number (Optional) : App functionality, Developer communications, Advertising or marketing, Account management
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