Sault Ste. Marie On Demand

A Google user ★
"Everytime I use this bus it always reschedules me at least once, I`ve waited for an hour past when the first bus was supposed to be here multiple times, just stop with this ondemand thing it just sucks."
Version: 3.10.6

Lord Fogg ★
"I like that, who ever had the bright idea to create on demand and the process it takes to order one of these buses. Download or call. Does everyone have a phone?"
Version: 3.10.6

Lisa 50079 ★
"Do not use! Walk or cab it! It is not worth taking. I have refused drop off twice now for safety. The app its self is very confusing. When using gps, it is not accurate. The map is hard to use. I would rather type in the bus stop location and type the bus stop desination. A lot of bugs and need a lot of improvements to the app. Maximium distance to ride via on demand 400 Meters! The app instantly resets number of passengers even if you don`t leave the app."
Version: 4.6.6

GPrime s ★
"Doesn`t drop me off where I need to get dropped off. But it`s cheap way getting to point A to B..."
Version: 3.32.3

Akhil Paul ★
"App never shows the exact location of bus stop. Neither does it drop off at the correct destination. Countless times because of this app, I had to wait more than an hour to request a bus. App kept refreshing when the time left for the bus to reach pick-up location was less than 1 - 2 minutes. I Do not recommend this app!"

A Google user ★
"But it as a bus not a car!"
Version: 3.10.6

A Google user ★
"TL;DR: Buy a car, get a cab, or walk. So for a bit of background information, my usual bus ride from the terminal takes about 15 minutes on Sault College, bringing me up to the corner of Northern and Pine. Tonight was my first time using the service, and it seriously left something to be desired. At 7:15, when the service started, there were 5 buses at the terminal ready to go, and a few passengers and myself were put on one of them. With 5 different buses, I thought that we were all sorted based on general area of destination, and the app showed a 30 minute bus ride, which was already a bit longer than I was expecting. Somehow, the system decided that the best route for our passengers was to go all the way to the west end, all the way to the east end, then finally all the way up to my stop, by Sault College. The timing of the route went as follows: 45 minutes doing laps in the west end, followed by a detour lap around the terminal, followed by a 20 minute trip out and around the east end, and finally a 10 minute route to ``my stop``. My stop turned out to be about 4 ``bus stop`` signs away from my normal sign, and I walked the rest of the way. The bus then drove all the way up past my usual stop and kept going. So when all was said and done, what would normally have been a 15 minute bus ride and a 5 minute walk turned into an hour and 15 minute lap of the city and a 20 minute walk. Sault On Demand is a service that is designed to save the city money, and in doing so is driving more and more people away from the transit system and towards taking a cab. The app does what it says it does, but the service behind the app needs a lot of work and maybe even an hour of testing before it should even consider going public."
Version: 3.10.6

A Google user ★
"This bus service is no good. I have used it every Sun since it started and have not had a good experience yet. I use it bc I need to get to work and I have to book it by 8:45 at the latest just to get there by 10 and most of the time I end up late. The 400m rule for pickup or dropoff is ridiculous bc I end up nowhere near my house to be picked up and nowhere near the job to be dropped off. A few times I ended up on top of the hill for my drop off only to end up riding all the way to westend 1st"
Version: 3.10.6

A Google user ★
"Sucks big ones. 715pm I put in for a ride, bus gets as close as 5 blocks away, instead of driving five blocks to pick me up when initial pick up said 10 mins the bus decided to go in opposite direction to the opposite side of town, then back west for my pick up. 1.5 hour wait. I called for a ride and still made it to my destination before the bus even was at my pick up. At least I was able to cancel it when it was one block away. Money well spent again by our city."
Version: 3.10.6

sakshi patel ★
"Worst service ever!!!"
Version: 3.10.6

Wayne Kerr ★
"Your broken app sickens me. To wait an hour and a half in the rain while your silly app keeps changing things is brutal. Even worse is the self-entitled witch who operates the answering service."
Version: 4.3.2

Jordan Quinn-Mckenzie ★
"Waited an hour for my bus to come, I saw several other busses drive by in that time."
Version: 3.32.3