UTA On Demand
UTA On Demand
The most convenient way to get around the greater Salt Lake City area
Reviews
56.65%
9.87%
0.86%
3.86%
28.76%
★
★★
★★★
★★★★
★★★★★
132 rates
23 rates
2 rates
9 rates
67 rates
Comments
Rob Bagley
★
"The service is a great idea. The app doesn`t work during peak times. Apparently the servers can`t keep up with the demand. I use the service when I have some flexibility in my time. If I need to be somewhere at a predictable time I don`t use it."
Version: 3.37.1
"The service is a great idea. The app doesn`t work during peak times. Apparently the servers can`t keep up with the demand. I use the service when I have some flexibility in my time. If I need to be somewhere at a predictable time I don`t use it."
Version: 3.37.1
Dustin Hall
★★★★★
"I`ve been using UTA on demand for while now. I use it at the south end of the valley get around while at work. I used it during the summer in salt lake on the weekend. Now they`ve brought it to the west side of salt lake city. I love it. Recommend it all who ride UTA. To try it out. The drivers are great, friendly, plus it`s a nice ride. I can only tell about how I like it so you`re going to have to try it yourself."
Version: 3.37.1
"I`ve been using UTA on demand for while now. I use it at the south end of the valley get around while at work. I used it during the summer in salt lake on the weekend. Now they`ve brought it to the west side of salt lake city. I love it. Recommend it all who ride UTA. To try it out. The drivers are great, friendly, plus it`s a nice ride. I can only tell about how I like it so you`re going to have to try it yourself."
Version: 3.37.1
Mike Christensen
★
"The app simply does not work! It gives error message stating that the service is outside of the service hours when it`s not!"
Version: 3.37.1
"The app simply does not work! It gives error message stating that the service is outside of the service hours when it`s not!"
Version: 3.37.1
Kasha Triplett
★
"Aweful!!!! I miss actual UTA out here! Half the time the app doesn`t work, rides are always late and you can`t communicate with most of the drivers. Almost been run-over a bunch & almost car crashes. They don`t obey traffic laws much either. Wish I still had the option to use the bus!"
Version: 3.37.1
"Aweful!!!! I miss actual UTA out here! Half the time the app doesn`t work, rides are always late and you can`t communicate with most of the drivers. Almost been run-over a bunch & almost car crashes. They don`t obey traffic laws much either. Wish I still had the option to use the bus!"
Version: 3.37.1
James Maynard
★★★★★
"Awesome App thanks 👍"
Version: 4.6.2
"Awesome App thanks 👍"
Version: 4.6.2
Tyler D Mack
★★
"I wish I had a ride to the store free that would be awesome"
"I wish I had a ride to the store free that would be awesome"
Stacey Jackson
★★
"Uta on demand has nothing but problems booking rides. The app is always down. Bad customer service. Do not drop at place you request. They make people with walking disability walk far then doctor order. Always make people late for work. Driver don`t care about customer needs, they just drop customer of at close place to the address. Very unhappy 😡 with the service of uta on demand."
Version: 3.37.1
"Uta on demand has nothing but problems booking rides. The app is always down. Bad customer service. Do not drop at place you request. They make people with walking disability walk far then doctor order. Always make people late for work. Driver don`t care about customer needs, they just drop customer of at close place to the address. Very unhappy 😡 with the service of uta on demand."
Version: 3.37.1
impossiblegaming
★
"Bring back busses, the first couple weeks were excellent, but now I am constantly stranded. And if your phone dies you have no way of getting across town"
"Bring back busses, the first couple weeks were excellent, but now I am constantly stranded. And if your phone dies you have no way of getting across town"
Lucy Ward
★★★★★
"Don`t be fooled by the 1 star reviews. They are old. This was smoother than most Uber/Lyft rides I`ve taken. I got picked up at the Woods Cross Frontrunner station within like a minute of calling the ride, and it was smooth sailing from there! Drop-off very close to my destination. It is DELIGHTFUL to have this addition to the public transportation system, something I`ve been wanting to be more robust in Utah :)"
Version: 4.3.0
"Don`t be fooled by the 1 star reviews. They are old. This was smoother than most Uber/Lyft rides I`ve taken. I got picked up at the Woods Cross Frontrunner station within like a minute of calling the ride, and it was smooth sailing from there! Drop-off very close to my destination. It is DELIGHTFUL to have this addition to the public transportation system, something I`ve been wanting to be more robust in Utah :)"
Version: 4.3.0
Chris Woodworth
★
"this used to be a really good service. they also got rid of via pass so now my money isnt being saved as well. so today i logged into this app to request a ride and i couldnt. it kept saying my account was inactive and that i need to update my payment method. i did that and it still didnt work. because of that i am giving this 1 star because this bug is really annoying and shouldn`t be happening."
Version: 3.37.1
"this used to be a really good service. they also got rid of via pass so now my money isnt being saved as well. so today i logged into this app to request a ride and i couldnt. it kept saying my account was inactive and that i need to update my payment method. i did that and it still didnt work. because of that i am giving this 1 star because this bug is really annoying and shouldn`t be happening."
Version: 3.37.1
Gary Manderle
★
"Your driver stoled my phone and now uta customer service is mad and so am I."
Version: 4.3.0
"Your driver stoled my phone and now uta customer service is mad and so am I."
Version: 4.3.0
Jason Starr
★★★★★
"Great way to get around. Despite other reviews, I have found that most of the frustrations with the service are because of it`s popularity."
Version: 3.37.1
"Great way to get around. Despite other reviews, I have found that most of the frustrations with the service are because of it`s popularity."
Version: 3.37.1
Jake Miller
★
"Unreliable af. Customer service in india. Took away our busses so tryin to rely on this will get u stranded."
Version: 3.37.1
"Unreliable af. Customer service in india. Took away our busses so tryin to rely on this will get u stranded."
Version: 3.37.1
Mr P
★
"Absolute trash. Delay caused me to miss my train. What should have been a 30 min trip took me 2 HOURS. Who designed this app? A bunch of chimps??"
Version: 3.37.1
"Absolute trash. Delay caused me to miss my train. What should have been a 30 min trip took me 2 HOURS. Who designed this app? A bunch of chimps??"
Version: 3.37.1
Alex Garzarelli
★
"Who thought this was a good idea? Take the already working UTA go app, and replace it with this useless attempt at U BER with no routes, no useful zones of operation, and no way to buy tickets for your destination. You know that, right? UTA currently has 2 ticket buying apps that you can`t buy tickets from. I feel like someone doesn`t want people using mass transit in Salt Lake for nefarious reasons. So they decided to ``fix`` a system that wasn`t broken."
Version: 4.6.7
"Who thought this was a good idea? Take the already working UTA go app, and replace it with this useless attempt at U BER with no routes, no useful zones of operation, and no way to buy tickets for your destination. You know that, right? UTA currently has 2 ticket buying apps that you can`t buy tickets from. I feel like someone doesn`t want people using mass transit in Salt Lake for nefarious reasons. So they decided to ``fix`` a system that wasn`t broken."
Version: 4.6.7
Drevin lister
★
"Drivers don`t speak English and rides take an hour because it`s all shared"
Version: 4.6.2
"Drivers don`t speak English and rides take an hour because it`s all shared"
Version: 4.6.2
Tori Manville
★
"They dont tell u the location where to meet and causes problems u tell them where to meet and they do the opisite and u have to freaking walk around where to go to find em for examlple will.meet at the south market wth does that even mean super bad service and always super late i rather wall then them doing there job all wrong"
"They dont tell u the location where to meet and causes problems u tell them where to meet and they do the opisite and u have to freaking walk around where to go to find em for examlple will.meet at the south market wth does that even mean super bad service and always super late i rather wall then them doing there job all wrong"
Heidi Brenchley
★★
"Great idea!!! Only problem is so unreliable. The drivers are late and will just leave. App doesn`t update you ride until way late. Super frustrating if you absolutely have to be somewhere at a certain time."
Version: 4.3.0
"Great idea!!! Only problem is so unreliable. The drivers are late and will just leave. App doesn`t update you ride until way late. Super frustrating if you absolutely have to be somewhere at a certain time."
Version: 4.3.0
Tyler Bartunek
★
"``The most convenient way to get you around Southern Salt Lake County`` If by convenient you mean pathetic, then yes. If I could give zero stars I would."
Version: 3.37.1
"``The most convenient way to get you around Southern Salt Lake County`` If by convenient you mean pathetic, then yes. If I could give zero stars I would."
Version: 3.37.1
Karen Khc
★★★
"No way to sign in from a different phone"
Version: 4.6.7
"No way to sign in from a different phone"
Version: 4.6.7
saultlake.uta
Installs: 10,000+
(40,528 at
2024-05-15 19:39:46)
Version: 4.11.18
Category: Travel & Local
Pegi : Everyone
Publish Date : Aug 1, 2021
Update Date : 2023-11-26
Android Version : 9
Version: 4.11.18
Category: Travel & Local
Pegi : Everyone
Publish Date : Aug 1, 2021
Update Date : 2023-11-26
Android Version : 9
Available on
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Screenshots
DESCRIPTION
UTA On Demand makes it easier than ever to move around select zones in the greater Salt Lake City area — with a few taps, book a ride using the app and we’ll pair you with others headed your way. No detours, no delays.
What we’re about:
SHARED.
Our algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency of a shared one.
SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your community a little bit greener and cleaner, every time you ride.
AFFORDABLE
An adult one-way fare is only $2.50, so grab your friends and take a ride!
How does UTA On Demand work?
UTA On Demand is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the UTA On Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a short walk of your chosen destination.
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
What we’re about:
SHARED.
Our algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency of a shared one.
SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your community a little bit greener and cleaner, every time you ride.
AFFORDABLE
An adult one-way fare is only $2.50, so grab your friends and take a ride!
How does UTA On Demand work?
UTA On Demand is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the UTA On Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a short walk of your chosen destination.
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
RECENT CHANGES
Performance improvements and bug fixes
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· precise location (GPS and network-based)· approximate location (network-based)
Other
· view network connections· run at startup
· full network access
· prevent device from sleeping
· read Google service configuration
· control vibration
Phone
· directly call phone numbersPhotos/Media/Files
· read the contents of your USB storageStorage
· read the contents of your USB storageWi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : Analytics, Fraud prevention, security, and complianceFinancial info
User payment info (Optional) : App functionalityLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality, Analytics
Messages
Other in-app messages (Optional) : Developer communicationsPersonal info
Address (Optional) : AnalyticsEmail address (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Name (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Other info (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Phone number (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing
Data this app may collect
App info and performance
Crash logs (Optional) : App functionalityDiagnostics (Optional) : App functionality
Other app performance data (Optional) : App functionality
Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account managementFinancial info
Purchase history (Optional) : App functionalityLocation
Approximate location (Optional) : App functionalityPrecise location (Optional) : App functionality
Personal info
Address (Optional) : App functionality, Account managementEmail address (Optional) : App functionality, Developer communications, Advertising or marketing, Account management
Name (Optional) : App functionality, Developer communications, Advertising or marketing, Account management
Other info (Optional) : App functionality
Phone number (Optional) : App functionality, Developer communications, Advertising or marketing, Account management
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