A Google user
★★★★
"It`s a pretty good app. However, I can`t scroll down the favorites page. It only shows the first 6 locations."
A Google user
★
"Terrible app, crashes all the time, can`t sync your pass to it."
Version: v.1.2.24
Jeff Walker
★★
"Can`t find bus tour info on app"
Version: 1.3.88
A Google user
★★
"A functional but frustrating app that lazily transposes its website pages into the app rather than make something better suited for mobile. The pass itself takes too many clicks to reach. Included maps are sometimes too low-res to be helpful. And if your screen rotates while in a map to make it more legible, it`ll exit back to the last screen. The pass itself is a good value if you already intend to visit many of its locations anyway, though note that many locations it lists are already free!"
Version: 2.4.0
Lesley Gardner
★★★★★
"So far so good. Loved that the honoured our pass post covid."
Version: 1.3.94
Angi Bez
★★★★
"Tower of London was a Breeze to enter. Just scanned my QR code n walked in. Working out the Buses was more difficult n didn`t run in Gloucester Road area from 10 Jan. Hope to use the balance later."
Version: 1.3.94
A Google user
★★
"We bought a 3 day London Pass and are happy with that. But this app isn`t helpful if you already have the book that came with the London Pass. I really wish it had a live map that showed where you were and what is nearby your current location. Instead it just has static copies of the same maps from the book."
Leonel Toledo
★★★
"Needs to give locations accurately on what`s nearby, improve the transportation map with nearby sites"
Version: 1.3.88
Fonte Stone
★
"You can not contact the merchant because this an international merchant. You also cannot use the email option. You can just give a review. I need a detailed receipt from this company and have no way to request it. So, if I could give a zero star I would."
Version: 1.3.88
A Google user
★
"Really bad app. Keeps crashing"
Version: v3.0.0
A Google user
★
"Really bad experience! Can`t see it on my Android phone, let alone using it. Yet it keeps telling you that it is Installed. Frustrated!"
Kimberly Bartlett
★
"I have purchased the London Pass 3 times in past years. It was really great. This time, it has almost no benefit. Windsor castle and train hours are cut to afternoon, i can`t find anything about theatre discounts, or restaurants. The app gives me no info whatsoever. I am having to google everything."
Version: 1.3.93
A Google user
★
"there was no priority access for any attraction"
Version: 2.3.1
A Google user
★★★★
"Overall good app and very convenient."
Johnathan Sinden
★★★★★
"Very useful and easy to use. Only feature request would be to show how many credits are left, so you can see how much you have spent and have left."
Version: 1.3.94
A Google user
★★★★★
"Very good app. No cracks or bugs reported. The London Pass is worth the money but try to get a 7 or 10 day pass so you have time to do all the best London atractions."
Version: 2.4.0
A Google user
★
"Wrong position on their map (HMS Belfast for example). Useless notification and a lot of them."
Version: 2.4.0
A Google user
★★★★★
"Convenient, useful and packed with information for travellers. Highly recommended!"
Version: v.1.2.34
A Google user
★★
"Very buggy and bad UX. When I first tried capturing the reference and verification code I couldnt figure out the GUI as the verification code text box looks like its the label for the next box. Then maps are buggy in a sense that if you are looking at the hop on hop off bus maps, underground map, etc and rotate your phone to landscape it changes nicely so that theres a menu on left and map on right for about 2 seconds then the app soft crashes and returns to the first screen. Not good at all"
Version: 2.4.0
A Google user
★
"App is not working. Tried to load the Mobile London Pass but is not working. It keeps saying ``Please wait ... `` . Sent an email but no reply back. Paid a lot of money and don`t know how to fix it for using it. Worst experience with an app. Customer service 0. I had my mobile connection on so no reason to not work because of that."
Version: 2.3.1