Smiles UAE
Smiles UAE
Smiles UAE brings to you lots of deals and rewards.
Reviews
15.03%
2.97%
2.97%
11.96%
67.08%
★
★★
★★★
★★★★
★★★★★
23,464 rates
4,629 rates
4,629 rates
18,676 rates
104,714 rates
Comments
Shoeb Ahmed
★★★★★
"Very good service"
Version: 6.5.1
"Very good service"
Version: 6.5.1
Kumar Ashwani
★
"order was not accepted"
Version: 6.4.9
"order was not accepted"
Version: 6.4.9
Mariyam Monawara
★★★
"It`s really very slow"
Version: 6.4.9
"It`s really very slow"
Version: 6.4.9
seenoando L
★★★★
"Restaurants are less compared to other competitors. And coupon code / offer not valid for most of the major restaurants. User friendly and reliable"
Version: 6.5.1
"Restaurants are less compared to other competitors. And coupon code / offer not valid for most of the major restaurants. User friendly and reliable"
Version: 6.5.1
Asma Helaly
★★★
"Prices are higher than other supermarkets"
Version: 6.5.0
"Prices are higher than other supermarkets"
Version: 6.5.0
ankur Sproute
★
"I used to use this app in past year, just cause of poor service I stop using. But thought try to again I was wrong they are still consistently poor by service 😕 . I verified my email twice still showing verify it. So what`s the best way to verify Hahaha."
Version: 6.4.9
"I used to use this app in past year, just cause of poor service I stop using. But thought try to again I was wrong they are still consistently poor by service 😕 . I verified my email twice still showing verify it. So what`s the best way to verify Hahaha."
Version: 6.4.9
Shaun Pereira
★
"The app is fine, the customer service is terrible. Orders don`t get delivered, and then you have to go through their live chat which is frustrating as the responses are delayed. If you ask to speak to someone they hit you with a ``we`re only a live chat service``, which is a lie because when it`s convenient for the agent they`ve called me mid chat. And they compensate with promo codes with conditions, (like min spend, or max discount) so you have to use the app even if you don`t really want to!"
Version: 6.5.1
"The app is fine, the customer service is terrible. Orders don`t get delivered, and then you have to go through their live chat which is frustrating as the responses are delayed. If you ask to speak to someone they hit you with a ``we`re only a live chat service``, which is a lie because when it`s convenient for the agent they`ve called me mid chat. And they compensate with promo codes with conditions, (like min spend, or max discount) so you have to use the app even if you don`t really want to!"
Version: 6.5.1
Abhishek Daga
★
"Pathetic customer support. Tickets are closed without resolution and every time support team mentioned within 24 hrs we will resolve. But after 24 hrs no response still issue not resolved. Have to wait for response from support executive for hrs to get response."
Version: 6.5.0
"Pathetic customer support. Tickets are closed without resolution and every time support team mentioned within 24 hrs we will resolve. But after 24 hrs no response still issue not resolved. Have to wait for response from support executive for hrs to get response."
Version: 6.5.0
abdul asees p
★
"Very bad service from grocery section."
Version: 6.4.9
"Very bad service from grocery section."
Version: 6.4.9
Mona Arram
★
"They deducted 100 dhs twice from my visa and denying that and my friends facing same problem double withdrawal money for same order really sad and I will not use this application again if my money not refunded"
Version: 2.7
"They deducted 100 dhs twice from my visa and denying that and my friends facing same problem double withdrawal money for same order really sad and I will not use this application again if my money not refunded"
Version: 2.7
Jeetendra Keswani
★
"ads and ads.. slow response. most of the time no good offers"
Version: 6.4.9
"ads and ads.. slow response. most of the time no good offers"
Version: 6.4.9
Shadaab Kazi
★
"Dear Sonia, The problem is your service team or i can say the process of the your service team. For any kind of complaint, they just provide a complaint number and we have to wait for customer service call from smiles which may take 1 day or 2. If the delivery is late, then the order is not cancelled. If the quality of food is not good then also there is no action on restaurent. In short overall its 3 rd class customer service."
Version: 6.4.9
"Dear Sonia, The problem is your service team or i can say the process of the your service team. For any kind of complaint, they just provide a complaint number and we have to wait for customer service call from smiles which may take 1 day or 2. If the delivery is late, then the order is not cancelled. If the quality of food is not good then also there is no action on restaurent. In short overall its 3 rd class customer service."
Version: 6.4.9
Zaigem Abbas
★
"Worst grocery store smiles market. Cancelled my order without any reason after making me wait for five days. Mostly items get out of stock before the delivery time then ultimately you have to cancel the order and once order again it shows five days later delivery slot. This is just waste of time. Not recommended at all."
Version: 6.5.1
"Worst grocery store smiles market. Cancelled my order without any reason after making me wait for five days. Mostly items get out of stock before the delivery time then ultimately you have to cancel the order and once order again it shows five days later delivery slot. This is just waste of time. Not recommended at all."
Version: 6.5.1
Junaid Mateen
★
"Horrible place an food order restaurant didn`t accept... Call restaurant they said they did not receive any order from smiles or Etisalat... Chat support.. you in 18 que.... 20 minutes past ... No chat support no restaurant order confirmation... Amount deducted.. i would have go myself to pickup... Uninstalled the app... Dont offer the service if its that terrible..."
Version: 6.4.8
"Horrible place an food order restaurant didn`t accept... Call restaurant they said they did not receive any order from smiles or Etisalat... Chat support.. you in 18 que.... 20 minutes past ... No chat support no restaurant order confirmation... Amount deducted.. i would have go myself to pickup... Uninstalled the app... Dont offer the service if its that terrible..."
Version: 6.4.8
Haroon Ur Rasheed
★
"Hi I am installing this app but not make long in place halpe me"
"Hi I am installing this app but not make long in place halpe me"
Majed Z
★
"Customer service for elgrocer is terrible, all my cases just they will check and feedback or escalated without any action, 1 order not delivered and they mention its delivered and after wasting 1 hour chatting, there action is they escalated simply, other one cancelled without any reason and simply saying after again one hour chatting that it`s cancelled by management. Really I`m frustrated from them as they are the worst ever."
Version: 6.5.1
"Customer service for elgrocer is terrible, all my cases just they will check and feedback or escalated without any action, 1 order not delivered and they mention its delivered and after wasting 1 hour chatting, there action is they escalated simply, other one cancelled without any reason and simply saying after again one hour chatting that it`s cancelled by management. Really I`m frustrated from them as they are the worst ever."
Version: 6.5.1
Ou
★
"stole my 20dh. f u"
"stole my 20dh. f u"
Mina Ayad
★★
"refund never done"
Version: 6.4.8
"refund never done"
Version: 6.4.8
Marie Samson
★
"they are not clear from the deduction of the money.. i already purchased and make a payment and then suddenly the driver called not paid yet.. what kind of service is that"
Version: 6.5.0
"they are not clear from the deduction of the money.. i already purchased and make a payment and then suddenly the driver called not paid yet.. what kind of service is that"
Version: 6.5.0
Roshiqu P Kandy
★
"If you order food, it`s UpTo the restaurant to deliver or not. And smiles team can do nothing for that only say the word sorry. Don`t ever order food through this app. It`s my true experience many times. Ultra worst service."
Version: 6.4.9
"If you order food, it`s UpTo the restaurant to deliver or not. And smiles team can do nothing for that only say the word sorry. Don`t ever order food through this app. It`s my true experience many times. Ultra worst service."
Version: 6.4.9
ae.etisalat.smiles
Installs: 1,000,000+
(2,941,875 at
2024-05-15 09:56:23)
Version: 6.8.1
Category: Lifestyle
Pegi : Everyone
Publish Date : Apr 26, 2017
Update Date : 2024-04-30
Android Version : 6.0
Version: 6.8.1
Category: Lifestyle
Pegi : Everyone
Publish Date : Apr 26, 2017
Update Date : 2024-04-30
Android Version : 6.0
Available on
Publisher
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DESCRIPTION
On popular demand, Smiles UAE is now available for any mobile user in UAE. Join the Smiles family and start saving.
About this App:
What’s the deal? With Smiles, you can “level-up” your lifestyle in UAE without breaking your bank. Smiles is all about deals, discounts, and offers - every day of the week and every hour of your day. Smiles gives you Buy 1 Get 1 free from 3000+ restaurants, cafes, and theme parks across UAE, 50% off on movie tickets, cashback (as Smiles points) for your daily shopping needs and much more.
Is Smiles for you?
If you are living in UAE or simply visiting, Smiles is the only App you need every day for deals and savings – be it Dining, Grocery, Shopping, Cinema, Theme parks, Travel, Wellness. Smiles is used by over 1.6 million households in UAE already - and our savings tracker shows that the users have saved 100’s of millions. What’s more, Smiles gives you a special surprise gift every single day, personalized to your needs.
And if you are an Etisalat consumer, Smiles gives you special voice or data deals for your daily use, and lets you earn free points for every bill payment and recharge too, which you can redeem for special rewards and deals.
Download the App now, and get a special gift on your first transaction.
About this App:
What’s the deal? With Smiles, you can “level-up” your lifestyle in UAE without breaking your bank. Smiles is all about deals, discounts, and offers - every day of the week and every hour of your day. Smiles gives you Buy 1 Get 1 free from 3000+ restaurants, cafes, and theme parks across UAE, 50% off on movie tickets, cashback (as Smiles points) for your daily shopping needs and much more.
Is Smiles for you?
If you are living in UAE or simply visiting, Smiles is the only App you need every day for deals and savings – be it Dining, Grocery, Shopping, Cinema, Theme parks, Travel, Wellness. Smiles is used by over 1.6 million households in UAE already - and our savings tracker shows that the users have saved 100’s of millions. What’s more, Smiles gives you a special surprise gift every single day, personalized to your needs.
And if you are an Etisalat consumer, Smiles gives you special voice or data deals for your daily use, and lets you earn free points for every bill payment and recharge too, which you can redeem for special rewards and deals.
Download the App now, and get a special gift on your first transaction.
RECENT CHANGES
With meticulous knob-twisting, setting tweaks, and a sprinkle of digital charm, brace yourself for an unforgettable app experience with Smiles – making your daily grind more rewarding than ever!
Discover what's freshly added:
-Streamlined refinements for a better user experience
-Elevated delivery journey
Discover what's freshly added:
-Streamlined refinements for a better user experience
-Elevated delivery journey
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· read your contactsDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· pair with Bluetooth devices· change your audio settings
· connect and disconnect from Wi-Fi
· prevent device from sleeping
· read Google service configuration
· run at startup
· full network access
· control vibration
· reorder running apps
· access Bluetooth settings
· view network connections
· send sticky broadcast
Phone
· read phone status and identityPhotos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
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