HSBC Canada
HSBC Canada
A brand new app with speed and reliability at the heart of its design.
Reviews
6.88%
0.00%
2.94%
10.81%
79.37%
★
★★
★★★
★★★★
★★★★★
909 rates
0 rates
389 rates
1,428 rates
10,487 rates
Comments
Vageesh Bhat
★
"The worst part is credit card department. Call to customer care never ever connects. Highly disappointed with that."
"The worst part is credit card department. Call to customer care never ever connects. Highly disappointed with that."
Shahriar ghorbani
★
"Always feeling a culture of no respect and racism in most branches. No professional crews and very weak management. for example, when you book an appointment, and when it`s the dud date/time, without prior informing and respecting your time,They cancel or postpone your appointment. I had 3 unsuccessful and very bad experience with them and never recommended this bank to anybody."
Version: 3.28.9
"Always feeling a culture of no respect and racism in most branches. No professional crews and very weak management. for example, when you book an appointment, and when it`s the dud date/time, without prior informing and respecting your time,They cancel or postpone your appointment. I had 3 unsuccessful and very bad experience with them and never recommended this bank to anybody."
Version: 3.28.9
Angela Cherian
★★★★★
"easy n simple to use"
Version: 3.26.0
"easy n simple to use"
Version: 3.26.0
Benny Fung
★
"Useless app. Cannaot transfer fund between hsbc CHQ and investment account. Cannot access investment account to trade online. Waste of time. HSBC is sht."
Version: 3.28.0
"Useless app. Cannaot transfer fund between hsbc CHQ and investment account. Cannot access investment account to trade online. Waste of time. HSBC is sht."
Version: 3.28.0
Wallace Yang
★★
"the app is buggy when depositing a cheque. The photo of the cheque is taken automatically when the camera hasn`t focused yet. Numerous trials cause the app to log out"
Version: 3.28.0
"the app is buggy when depositing a cheque. The photo of the cheque is taken automatically when the camera hasn`t focused yet. Numerous trials cause the app to log out"
Version: 3.28.0
Dominic Shaw
★★★★★
"HSBC banking is taking key importance on security and account protection even though it may come off as bothersome to bank applicants. Think of it this way, those so to speak `login annoyances` HSBC clients face helps curve online bank fraud, frustrate person trying to hack in your online mobile account to steal your money. Also The e-deposit feature is not a issue only here, my previous online bank experienced this same problem."
Version: 3.28.0
"HSBC banking is taking key importance on security and account protection even though it may come off as bothersome to bank applicants. Think of it this way, those so to speak `login annoyances` HSBC clients face helps curve online bank fraud, frustrate person trying to hack in your online mobile account to steal your money. Also The e-deposit feature is not a issue only here, my previous online bank experienced this same problem."
Version: 3.28.0
Roxanne Wright
★
"I would give you a zero but I can`t."
Version: 3.28.9
"I would give you a zero but I can`t."
Version: 3.28.9
Steven Lishman
★
"absolutely shite"
Version: 3.23.8
"absolutely shite"
Version: 3.23.8
Chris Charles
★★★★★
"brilliant app. very good thanks"
Version: 3.26.0
"brilliant app. very good thanks"
Version: 3.26.0
Denys
★
"Registration trough credit card number requires too long pin number (about 8 digits instead of 4), do it is impossible to go trough it"
Version: 3.26.0
"Registration trough credit card number requires too long pin number (about 8 digits instead of 4), do it is impossible to go trough it"
Version: 3.26.0
Sarp Montana
★
"Incredibly bad experience. You can`t even see your own account details for direct deposit."
Version: 3.26.0
"Incredibly bad experience. You can`t even see your own account details for direct deposit."
Version: 3.26.0
Jayantha Watawala
★★★
"2²222w22w22222 @w ana@ aa w222222222w22[π^√`✓``€[€`"
Version: 3.21.0
"2²222w22w22222 @w ana@ aa w222222222w22[π^√`✓``€[€`"
Version: 3.21.0
Adam
★★★★
"The fingerprint login preference keeps reverting to disabled. I keep reabling the feature, but it continuely gets disabled... Multiple times a day. I`ve given up on fingerprint login, which is a shame. Login screen in general is quite buggy."
Version: 3.28.9
"The fingerprint login preference keeps reverting to disabled. I keep reabling the feature, but it continuely gets disabled... Multiple times a day. I`ve given up on fingerprint login, which is a shame. Login screen in general is quite buggy."
Version: 3.28.9
Jr B
★
"Honestly I would not do business with hsbc bank, their words means nothing. Being a premier account holder you`d thought things would have been different, just empty words you get when you call there service rep. Deposit cheques according to hsbc is 2-3 business days to clear, it has taken up to two weeks to clear. They messed my car payment, no gas in my car and to top it off unable to take care of my basic household needs all because hsbc cannot stick to their words."
Version: 3.26.0
"Honestly I would not do business with hsbc bank, their words means nothing. Being a premier account holder you`d thought things would have been different, just empty words you get when you call there service rep. Deposit cheques according to hsbc is 2-3 business days to clear, it has taken up to two weeks to clear. They messed my car payment, no gas in my car and to top it off unable to take care of my basic household needs all because hsbc cannot stick to their words."
Version: 3.26.0
Yi Lu
★★
"setting up the app is full of trouble. there are two different passwords involved. the digital device password now has so many excessive rules. it does not allow any special chars. it doesn`t allow sequential chars such as Xyz anywhere in the password. all this forces me to make up a password that i`m gonna forget in one hour. App security is not about transferring your security responsibility to users with all kinds of inconvenient and complicated password practices."
Version: 3.25.0
"setting up the app is full of trouble. there are two different passwords involved. the digital device password now has so many excessive rules. it does not allow any special chars. it doesn`t allow sequential chars such as Xyz anywhere in the password. all this forces me to make up a password that i`m gonna forget in one hour. App security is not about transferring your security responsibility to users with all kinds of inconvenient and complicated password practices."
Version: 3.25.0
Christopher McGregor
★★★
"Weekly money transfer amount is too low"
Version: 3.23.8
"Weekly money transfer amount is too low"
Version: 3.23.8
Joy Balmant
★★
"What the heck is null null?"
Version: 3.23.8
"What the heck is null null?"
Version: 3.23.8
Eric Pong
★
"image recognition sucks on the numbers."
Version: 3.20.0
"image recognition sucks on the numbers."
Version: 3.20.0
Ian Telford
★★
"Awful! Once again they`ve updated the app and now it won`t take cheque deposits correctly. Just tried 12 times, got the same result every time - ERROR followed by exiting the app. Sucks - now I have to drive 2hrs each way to get to a branch. Not great!!!"
Version: 3.22.0
"Awful! Once again they`ve updated the app and now it won`t take cheque deposits correctly. Just tried 12 times, got the same result every time - ERROR followed by exiting the app. Sucks - now I have to drive 2hrs each way to get to a branch. Not great!!!"
Version: 3.22.0
Kadeem Hassam
★
"Disastrously frustrating mobile cheque deposit experience. Constant errors and crashing, premature image capture, and consistent session expiry seem to be the expectation when using it. It doesn`t matter what device or permissions level you have, and it`s been like this for years, despite complaints in so many reviews and the standard copy-paste responses. There`s no excuse for this level of ineptitude."
Version: 3.22.0
"Disastrously frustrating mobile cheque deposit experience. Constant errors and crashing, premature image capture, and consistent session expiry seem to be the expectation when using it. It doesn`t matter what device or permissions level you have, and it`s been like this for years, despite complaints in so many reviews and the standard copy-paste responses. There`s no excuse for this level of ineptitude."
Version: 3.22.0
ca.hsbc.hsbccanada
Installs: 100,000+
(247,249 at
2024-05-15 13:28:46)
Version: 3.43.5
Category: Finance
Pegi : Everyone
Publish Date : Jun 21, 2018
Update Date : 2024-03-14
Android Version : 8.0
Version: 3.43.5
Category: Finance
Pegi : Everyone
Publish Date : Jun 21, 2018
Update Date : 2024-03-14
Android Version : 8.0
Available on
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DESCRIPTION
The HSBC Canada app has been specially built for our Canadian customers*, with reliability at the heart of its design.
Enjoy security and convenience with these great features:
• View account balances – View the balances of your local and globally-linked banking, credit card, mutual fund and RRSP accounts
• Send and receive money – make local and foreign currency transfers and pay bills; send money wit INTERAC e-Transfer using your mobile number or email
• Mobile cheque deposit - deposit your cheques by taking a picture of it with the app
• Message us – send us a secure message
Plus much more.
Getting started is easy!
• If you`re new to online banking, you can now register through the mobile app
• Already a customer? Log on with your existing online banking details
Download the new HSBC Canada mobile banking app today to enjoy the freedom of banking on the go!
* Important note:
This App is provided by HSBC Bank Canada and its subsidiaries (HSBC Canada) for use of existing customers of HSBC Canada only. Please do not download this App if you are not an existing customer of HSBC Canada.
HSBC Canada is regulated in Canada by federal and provincial regulators for banking and investment activities.
Please be aware that HSBC Canada is not authorised or licensed in other countries for the provision of the services and/or products available through this App. HSBC Canada cannot guarantee that the services and products available through this App are authorised to be offered in other countries.
This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of any marketing or promotional material is restricted.
Enjoy security and convenience with these great features:
• View account balances – View the balances of your local and globally-linked banking, credit card, mutual fund and RRSP accounts
• Send and receive money – make local and foreign currency transfers and pay bills; send money wit INTERAC e-Transfer using your mobile number or email
• Mobile cheque deposit - deposit your cheques by taking a picture of it with the app
• Message us – send us a secure message
Plus much more.
Getting started is easy!
• If you`re new to online banking, you can now register through the mobile app
• Already a customer? Log on with your existing online banking details
Download the new HSBC Canada mobile banking app today to enjoy the freedom of banking on the go!
* Important note:
This App is provided by HSBC Bank Canada and its subsidiaries (HSBC Canada) for use of existing customers of HSBC Canada only. Please do not download this App if you are not an existing customer of HSBC Canada.
HSBC Canada is regulated in Canada by federal and provincial regulators for banking and investment activities.
Please be aware that HSBC Canada is not authorised or licensed in other countries for the provision of the services and/or products available through this App. HSBC Canada cannot guarantee that the services and products available through this App are authorised to be offered in other countries.
This App is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of any marketing or promotional material is restricted.
RECENT CHANGES
General bug fixes and enhancements
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· approximate location (network-based)Other
· full network access· view network connections
· prevent device from sleeping
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Device or other IDs
Device or other IDs (Optional) : Account managementData this app may collect
App activity
App interactions (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceApp info and performance
Crash logs (Optional) : Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : Analytics, Fraud prevention, security, and compliance
Other app performance data (Optional) : Analytics, Fraud prevention, security, and compliance
Audio
Other audio files (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceDevice or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceFiles and docs
Files and docs (Optional) : App functionalityFinancial info
Other financial info (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account managementLocation
Approximate location (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceMessages
Other in-app messages (Optional) : App functionalityPersonal info
Email address (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account managementOther info (Optional) : App functionality, Fraud prevention, security, and compliance
Phone number (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Photos and videos
Photos (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance
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