A Google user
★
"I can`t even use this if I can`t login to my account."
amy young
★
"Cannot register or create account. Very frustrating."
Version: 3.9
A Google user
★
"Can`t ever login!!! C`mon guys! There is no excuse not to have online access to my information. This happens all the time. Update this app, fix the issues and be done with it! Same with your online website!!!"
A Google user
★
"App won`t open. This has been going on for a while"
Version: 3.2
Theresa (None)
★
"None of my local urgent care accept this insurance"
Version: 6.6
Joel Thompson
★★★★★
"Needs better options through the automated phone system to be able to reach someone sooner. Still a 5 Star!"
Version: 3.9
A Google user
★
"Login page still not working."
Griffin Benko
★
"I`d rate this 0 stars if possible. I`m unable to access any of my necessary info and unable to speak to anyone that can help me Edit: I`ve already contacted Member Services and they are unable to help me. I am now unable to log in to the member portal online as well as not being able to use this app."
Version: 3.8.0
Rob Fink
★
"Absolute trash. I get an error every time I try to sign in. Guess I won`t be getting medical care today, since this app is the only way to access my card."
Version: 4.9
Tina Kirkwood
★
"This app will not let me register and every time I put my my information which I did several times , now it`s telling me that I do not have access to the portal. So I quicky deleted. I give it a one star."
Amy Beth Paws
★
"Poor app, not responsive to commands. Slow or continuously spinning circle multiple times, not my new phone or network. Cannot make app setup fingerprint for security, app refuses."
Version: 5.2
A Google user
★★
"U can`t log in. When u make acount us always says username is error. This app is terrible"
Version: 2.6
Daniel perla
★
"It`s hard to use many problems with app"
Roger Boone
★★★★★
"Best way for me to check claims and get info"
A Google user
★
"wl not open at all. error message saying Aetna Better Health keeps stoppimg."
Version: 3.1
A Google user
★
"Won`t let me login"
N V
★★★
"Still works about the same after the update. It`s still a little tricky to get the login page to load and successfully login and move forward to menu options. You may have to force stop the app and try more than once. But once you`re in, it`s alright. It still won`t load the Health Tools pages but at least I can check my claims and search for a provider. The regular website hasn`t worked in years so I`m grateful to have this option. It would be even better if I could check my Health Rewards."
Version: 5.6
Jaye McVay
★★★★★
"Unable to find Pharmacy services!unable to get the correct answer for my username and my password."
Version: 5.0
D R L
★★★★★
"Aetna benefits are helpful. The Healthy food card $50.00 toward groceries every month & a utility card and allowance for utilities. Medicare/ Medicare advantage and some other types of plans eligible to. It really can help with prices so high. Great!"
Version: 5.9
K. Annelize
★
"Won`t let me create an account"
Version: 3.9