FirstNet Assist
FirstNet Assist
Mobile Support App for First Responders.
Reviews
63.97%
2.94%
3.68%
3.68%
25.74%
★
★★
★★★
★★★★
★★★★★
87 rates
4 rates
5 rates
5 rates
35 rates
Comments
Donald Spencer
★★★★★
"At first I was frustrated that I could not access my account info to pay my installment. I called customer service and Christine found that my permission access was not correct and she quickly created a ticket and the issue was resolved in 24 hrs."
Version: 1.6
"At first I was frustrated that I could not access my account info to pay my installment. I called customer service and Christine found that my permission access was not correct and she quickly created a ticket and the issue was resolved in 24 hrs."
Version: 1.6
Awilda Rodriguez
★
"Very dificult to use"
"Very dificult to use"
Manuel Alvarado
★
"Always crashes!!"
Version: 1.9
"Always crashes!!"
Version: 1.9
Michael Behl
★★★★
"More so just a app that sends you to the website links you need"
Version: 1.9
"More so just a app that sends you to the website links you need"
Version: 1.9
A Google user
★
"Got the app because there has to be an easier way to pay for your bill....and you can`t on this app. what is the point of this app?"
Version: 1.0
"Got the app because there has to be an easier way to pay for your bill....and you can`t on this app. what is the point of this app?"
Version: 1.0
Dominique DeNault
★
"Trying to log it, app not working. Saying ``Sorry. We are unable to complete your log in``. I can not do anything!"
Version: 1.7
"Trying to log it, app not working. Saying ``Sorry. We are unable to complete your log in``. I can not do anything!"
Version: 1.7
A Google user
★
"Garbage app. How hard can it be to design a app or website to easily access your billing."
"Garbage app. How hard can it be to design a app or website to easily access your billing."
David Anderson
★
"Cannot log in. Useless"
Version: 1.8
"Cannot log in. Useless"
Version: 1.8
Dylan Rowe
★
"Not user friendly. Redirects you to the website, which defeats the purpose of the app. Changing billing info is a huge pain as it is not easily found on the site. Useless.."
Version: 1.5
"Not user friendly. Redirects you to the website, which defeats the purpose of the app. Changing billing info is a huge pain as it is not easily found on the site. Useless.."
Version: 1.5
Chris McQueen
★★★★★
"Great App!! Works Great!"
Version: 1.7
"Great App!! Works Great!"
Version: 1.7
A Google user
★★
"cant pay your bill with this app"
Version: 1.0
"cant pay your bill with this app"
Version: 1.0
shanae custis
★
"Stalls. Do not open any links"
Version: 1.8
"Stalls. Do not open any links"
Version: 1.8
Blake A
★
"They need to fire whoever is developing this firstnet software/UI. I could probably make a better experience for the customer. Still cannot manage my account."
Version: 1.9
"They need to fire whoever is developing this firstnet software/UI. I could probably make a better experience for the customer. Still cannot manage my account."
Version: 1.9
A Google user
★
"No point to this app if it doesn`t offer a way to pay my bill that isn`t the clunky, slow website. It`s hard to have a lot of confidence in the phone service when your website functions so poorly and your app is worthless."
Version: 1.0
"No point to this app if it doesn`t offer a way to pay my bill that isn`t the clunky, slow website. It`s hard to have a lot of confidence in the phone service when your website functions so poorly and your app is worthless."
Version: 1.0
Justin Guerrera
★
"Garbage app does absolutely nothing for the user."
Version: 1.9
"Garbage app does absolutely nothing for the user."
Version: 1.9
A Google user
★
"Garbage They could do better than this. Thia app is junk. I am very disappointed in the lack of quality on display here."
"Garbage They could do better than this. Thia app is junk. I am very disappointed in the lack of quality on display here."
Mark Jackson
★
"Abysmal app that doesn`t work and just keeps trying to reload itself or constantly crashed. Lowest bidder app maker used to make this one."
"Abysmal app that doesn`t work and just keeps trying to reload itself or constantly crashed. Lowest bidder app maker used to make this one."
A Google user
★
"After last update, I can`t even open the app on my note 10 plus. Just keeps crashing over and over. Can`t even get to the first screen. Worthless."
Version: 1.2
"After last update, I can`t even open the app on my note 10 plus. Just keeps crashing over and over. Can`t even get to the first screen. Worthless."
Version: 1.2
Deborah Fenske
★
"Locked my phone. Very hard to use."
Version: 1.9
"Locked my phone. Very hard to use."
Version: 1.9
Adrian
★
"This App is trash. Just like the website. Doesn`t work. Firstnet/AT&T don`t address the issue."
Version: 1.9
"This App is trash. Just like the website. Doesn`t work. Firstnet/AT&T don`t address the issue."
Version: 1.9
com.att.firstnet.firstnetassist
Installs: 10,000+
(35,677 at
2024-05-14 03:43:29)
Version: 1.14
Category: Tools
Pegi : Everyone
Publish Date : Jul 16, 2019
Update Date : 2023-10-16
Android Version : 8.0
Version: 1.14
Category: Tools
Pegi : Everyone
Publish Date : Jul 16, 2019
Update Date : 2023-10-16
Android Version : 8.0
Available on
Publisher
AT&T Services, Inc.
208 S Akard St,
Dallas, TX 75202 USA
http://firstnet.com
DL-FNAssistDevTeam@att.com
Privacy Policy
208 S Akard St,
Dallas, TX 75202 USA
http://firstnet.com
DL-FNAssistDevTeam@att.com
Privacy Policy
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Screenshots
DESCRIPTION
FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.
RECENT CHANGES
FirstNet Assist App Upgrade as per the Google compliance guidelines.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· full network access· prevent device from sleeping
· view network connections
· change your audio settings
Phone
· read phone status and identity· directly call phone numbers
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : App functionality, AnalyticsApp info and performance
Diagnostics (Optional) : App functionality, AnalyticsDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsLocation
Approximate location (Optional) : App functionality, AnalyticsPrecise location (Optional) : App functionality, Analytics
Personal info
Email address (Optional) : App functionality, AnalyticsPhone number (Optional) : App functionality, Analytics
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