John St. Amand
★★★★★
"Great customer service The only parking app you need"
Version: 13.11.0
Ernest Ray
★★★★
"I like cheeper parking"
Version: 13.5.4
Kimberly Ballard
★★★★★
"Easy search great service"
Version: 13.2.0
D V
★★★★★
"I payed twice by mistake and than I contacted customer service through text. And I must say I was impressed by their excellent service in staying in contact with me till finishing the refund acted very professional. Also very helpful in finding parking a friend of mine found parking for $40 and I use this app and found a parking close by for only $7."
Version: 13.5.4
Henry
★★★★★
"Great app! Can`t be beat. I`ve been using it for many years. Excellent customer service, too! 12/18/21 Update: I have tried them all, this is by far the best. Very fast personal human customer service. Very accurate."
Version: 13.2.0
mmbc67 M
★
"This was my go-to app before COVID. Just reinstalled it and tried it out... Wow! It became completely useless. Parking lots that I know used to be listed are no longer there, the street level pictures are no longer available, prices for Canada displayed inconsistently (see some in CAD and some in USD... why?) and the overall app aspect and usability are rather poor. Will uninstall. Sad to see things going backwards."
Version: 13.5.10
Mike “Bar.snobs” DeMarino
★
"Worst experience. The garage I used this app to book with overbooked and said the reservation doesn`t mean anything. I had to pay double somewhere else, driving around NYC for an hour. Waste of time and money and I`m still waiting for credit. I got a ten dollar good faith credit on the app and the garage I went to second through fifth time was full and couldn`t take me so I never used the credit."
Version: 13.6.1
Ty Imami
★★★★★
"Great app. Quick and easy to use."
Version: 13.6.2
Helen Rogers
★★
"Use to be a great app. Now they charge you double the rates! Have brought to their attention a few times and they said they would refund. However, I didn`t buy, just noticed and sent pictures. They didn`t care."
Version: 13.13.1
Detra Brown
★
"I missed a very important appt bc of getting mis directed from other pgm garage locations . The first one told me from the first mgm garage on 60 the street make a left n a left then right. No good then oh go down 59 betw Columbus Ave and 11 the ave the garage there has a sign that says 200 west 60 the street , bc I was now late for my appointment .A attendant at 425 w 59 pointed it out that the 200 w 60 the street garage was in fact 513 west 59 the street. by then I was in tears. Frustrated"
Version: 13.10.0
RICHAP RICHAP
★
"After paying for parking from a link provided on my browser, I decided I would download the app and use it. However, I was not able to sign up. I just received a message stating that did not work. No other explanation."
Version: 13.10.0
Paula Gould
★★★★★
"Always works great. Just be sure your phone is charged. They only accept the payment from the app at the end when you are leaving. Several times I had to use their charger, as my phone died on the way back to the garage! Only way to show them you paid is on your phone!!"
Kim Persson
★★
"In 2016 the app was ``Always helpful.`` Now in 2023 they will not refund my prepaid fee after the garage I chose refused to let me park because I have a rear bike rack. I have parked in NYC for years with the bike rack. It was already a hassle to park that day in the city and now the refund process because their vendor refused me is unrelated to their breach of contact. Terrible customer service. Use any other app if NYC even lets your car in the city anymore."
Version: 13.10.0
Evan Lerner
★★★★★
"Easy and parking was MUCH less expensive than what the other app found. :)"
Version: 13.6.1
Linda Hamilton
★
"HORRIBLE!!! They got the date wrong after charging me $24 for my pass and no phone # to contact them to change it. AND REFUSED to change it after they only posted an email for their contact imfo. Sorry unprofessional business!!! Im tellimg every one I can to NEVER do business with them!!!"
Version: 13.6.2
Gennadiy Khotinskiy
★
"Took me to a wrong parking location! I put in my destination address, it showed me a parking 4 blocks away. I pick it and pay in advance, I use the GPS option on the app and end up 9 min DRIVE at the wrong location. I leave to the right location and customer service said too bad, no refund or credit. Going forward I`ll use app to see parking locations but won`t book through the app. Wasted $40 and 20 min driving 🤦♂️"
Version: 13.11.0
Melissa
★★★
"I used to like this app much more, but actually being able to book parking has been more difficult and they used to have this overlay were you could see street parking or no standing/parking. Seems more limited in function now unfortunately. I also agree with the other reviews that the $0, 100% covered ones are a bit annoying."
Version: 13.10.0
Suzi Bollag
★
"Best Parking`s rates are often higher than those posted by the garages! Buyer beware!!"
Version: 13.5.8
Carol Callanan-Uhl
★★★★
"This app is free! I use it in chicago. I also use spot hero, and sometimes there is overlap with parking and pricing but sometimes there is parking on one and not the other and on the other not the one. I don`t understand why this rating application asks me if the app lets me right riders when that doesn`t make sense for parking."
Version: 13.0.3
Allison Rathan
★
"Check parking lot before booking...last night I paid 45dollars using the app for a space that would have cost only 20dollars without it"
Version: 13.6.2