Cerebral - Mental Health
Cerebral - Mental Health
Online Rx and Counseling
Reviews
12.55%
2.27%
3.96%
10.71%
70.51%
★
★★
★★★
★★★★
★★★★★
1,475 rates
267 rates
465 rates
1,258 rates
8,285 rates
Comments
Donovan Sherrill
★
"This service is not good. A bunch of money to have a ``counselor`` ask if you want to kill yourself once a month and a med prescriber. Despite me doing my appointments and being assured my prescriptions were always done right, I`ve had them expire twice unexpectedly now with no way to schedule an emergency reup. Do literally anything else, this is a waste of money."
Version: 3.8.2
"This service is not good. A bunch of money to have a ``counselor`` ask if you want to kill yourself once a month and a med prescriber. Despite me doing my appointments and being assured my prescriptions were always done right, I`ve had them expire twice unexpectedly now with no way to schedule an emergency reup. Do literally anything else, this is a waste of money."
Version: 3.8.2
Ken Metevier
★
"Desperate for Prozac but they refuse to prescribe. Lie about your medical history if you need something."
"Desperate for Prozac but they refuse to prescribe. Lie about your medical history if you need something."
Reah Sowers
★★★★★
"Cerebral is excellent"
Version: 3.8.4
"Cerebral is excellent"
Version: 3.8.4
Christian Camarena
★
"This app has caused me more anxiety than my care team has alleviated. The response time is unacceptable for an app focused around mental health. The prescription management has been so poorly managed that i will have to find out what the withdrawals to my new medication are like first hand. 3 days ago i tried reaching out to let my care team know that i was going to be running out of my medication. As soon as i get my prescription filled i will be seeking new care. Worst app ever..."
Version: 3.8.3
"This app has caused me more anxiety than my care team has alleviated. The response time is unacceptable for an app focused around mental health. The prescription management has been so poorly managed that i will have to find out what the withdrawals to my new medication are like first hand. 3 days ago i tried reaching out to let my care team know that i was going to be running out of my medication. As soon as i get my prescription filled i will be seeking new care. Worst app ever..."
Version: 3.8.3
Sandy A
★★★★
"Love this app. Great way to get the help you need without leaving the comfort of your home. The only issue I`m having right now is in the message area of this app. It constantly freezes and it becomes very challenging to send messages and for someone coming in with their own set of issues, this is not ideal when trying to reach your prescriber and/or counselor. Please fix. Thank you 😊"
Version: 3.9.20
"Love this app. Great way to get the help you need without leaving the comfort of your home. The only issue I`m having right now is in the message area of this app. It constantly freezes and it becomes very challenging to send messages and for someone coming in with their own set of issues, this is not ideal when trying to reach your prescriber and/or counselor. Please fix. Thank you 😊"
Version: 3.9.20
The Rabbit
★
"Baited by past ads, doesn`t line up with current offerings"
"Baited by past ads, doesn`t line up with current offerings"
The Ginger Jerkins
★
"Constantly having new care counselors and prescribers, insurance users get less access to mental health help which is just weird, some of the activities are usefull but ultimately do not make the subscription $$ worth it. I`m off to try BetterHelp."
Version: 3.7.37
"Constantly having new care counselors and prescribers, insurance users get less access to mental health help which is just weird, some of the activities are usefull but ultimately do not make the subscription $$ worth it. I`m off to try BetterHelp."
Version: 3.7.37
Tylea HK
★
"Thought it would be great, instead when I finally get comfortable with a therapist, they say f you and essentially kick you from being their patient. I went through 3 therapists and only liked the first one. This is so unstable and irregular for people looking for someone to consistently and openly. Screw this app. I would NEVER reccomend someone go through this"
Version: 3.9.2
"Thought it would be great, instead when I finally get comfortable with a therapist, they say f you and essentially kick you from being their patient. I went through 3 therapists and only liked the first one. This is so unstable and irregular for people looking for someone to consistently and openly. Screw this app. I would NEVER reccomend someone go through this"
Version: 3.9.2
Tarae McDonald
★
"Just stopped working"
Version: 3.8.0
"Just stopped working"
Version: 3.8.0
cassye d.
★
"Do not use this service. They`ll try and charge you after you cancel your subscription, and will try and strong arm a payment from you. My subscription fee was $30/mo, and I received an email today (4 months after cancelling) that they`re going to try and charge me $142. Stay away from this service."
"Do not use this service. They`ll try and charge you after you cancel your subscription, and will try and strong arm a payment from you. My subscription fee was $30/mo, and I received an email today (4 months after cancelling) that they`re going to try and charge me $142. Stay away from this service."
Anne MacKoelyn
★★
"Love the service, hate the app. I`ve had wonderful experience with customer service, my care team, and any changes in medications, etc. My issues are with the latest update to the app. It won`t load, or keeps trying to refresh constantly, making it impossible to use. I can`t schedule appointments or contact my care team from the app and am forced to use the website. Tried it on two different devices, same result."
"Love the service, hate the app. I`ve had wonderful experience with customer service, my care team, and any changes in medications, etc. My issues are with the latest update to the app. It won`t load, or keeps trying to refresh constantly, making it impossible to use. I can`t schedule appointments or contact my care team from the app and am forced to use the website. Tried it on two different devices, same result."
D H
★★
"My husband used Cerebral for bipolar, self harm & alcohol dependency. They had him on Wellbutrin & it helped to the point he thought he could stop taking it. He just tried to start it again & prescriber Sarah Diangelo(?) just told him there`s nothing she can do other than prescribe Naltrexone & when he said he doesn`t like the side effects (which can also include severe depression and mood changes) she told him to just cancel Cerebral because there`s nothing they can do. App is also broken."
Version: 3.7.35
"My husband used Cerebral for bipolar, self harm & alcohol dependency. They had him on Wellbutrin & it helped to the point he thought he could stop taking it. He just tried to start it again & prescriber Sarah Diangelo(?) just told him there`s nothing she can do other than prescribe Naltrexone & when he said he doesn`t like the side effects (which can also include severe depression and mood changes) she told him to just cancel Cerebral because there`s nothing they can do. App is also broken."
Version: 3.7.35
Kristin Alexander
★
"I used to love this app - I`ve used it for about two years. Unfortunately due to some financial hardship my membership lapsed for 2 months. When trying to re activate it I learned that not only had they upped their prices by almost $20, but they had gotten rid of care counseling ENTIRELY. So not only can I not talk to a counselor, I pay more monthly, and only talk to my prescriber once every 3 months for about 10 minutes. It`s unfortunate I will never return..."
Version: 4.0.3
"I used to love this app - I`ve used it for about two years. Unfortunately due to some financial hardship my membership lapsed for 2 months. When trying to re activate it I learned that not only had they upped their prices by almost $20, but they had gotten rid of care counseling ENTIRELY. So not only can I not talk to a counselor, I pay more monthly, and only talk to my prescriber once every 3 months for about 10 minutes. It`s unfortunate I will never return..."
Version: 4.0.3
Tenley Cotten
★★★★★
"The app makes speaking with my provider super convenient. Being able to have my meds sent to my home or to my local pharmacy makes getting them a breeze!"
Version: 3.9.4
"The app makes speaking with my provider super convenient. Being able to have my meds sent to my home or to my local pharmacy makes getting them a breeze!"
Version: 3.9.4
Daniel Dawson
★★
"The concept of this app is great, but the usability of it can be a struggle. My prescriber just randomly stopped using the app without any notice, and my Care Counselor canceled our first meeting as it was supposed to start. No notice or reason was given for either. Some people rely heavily and these services and it`s irresponsible how they handle some of these situations Contacting support over email was useless, but calling was very responsive."
Version: 3.8.1
"The concept of this app is great, but the usability of it can be a struggle. My prescriber just randomly stopped using the app without any notice, and my Care Counselor canceled our first meeting as it was supposed to start. No notice or reason was given for either. Some people rely heavily and these services and it`s irresponsible how they handle some of these situations Contacting support over email was useless, but calling was very responsive."
Version: 3.8.1
kelli coffey
★★★★★
"I love that I can do this from home"
Version: 3.7.38
"I love that I can do this from home"
Version: 3.7.38
Mike V
★
"App won`t even open"
Version: 3.9.6
"App won`t even open"
Version: 3.9.6
K. Mizu
★
"Heads up they won`t refund your initial fee"
"Heads up they won`t refund your initial fee"
Paul T Maack
★
"Garbage app. It`s crashing on me today and I can`t get it to start. It randomly loses sign in info, and tells me there`s tasks to complete that I can`t get rid of. I hate that. I want the notification section to be clean. Having something pending you can`t ever get rid of is awful. The website is not much better, but this app needs work."
Version: 3.8.1
"Garbage app. It`s crashing on me today and I can`t get it to start. It randomly loses sign in info, and tells me there`s tasks to complete that I can`t get rid of. I hate that. I want the notification section to be clean. Having something pending you can`t ever get rid of is awful. The website is not much better, but this app needs work."
Version: 3.8.1
Kristin Clover
★★★★★
"professional yet compassionate I`ve never once felt anything but understood and heard. thank you for taking good care of me."
Version: 3.9.2
"professional yet compassionate I`ve never once felt anything but understood and heard. thank you for taking good care of me."
Version: 3.9.2
com.cerebral.cerebral
Installs: 100,000+
(198,457 at
2024-06-21 09:21:40)
Version: 4.3.26
Category: Medical
Pegi : Everyone
Publish Date : Dec 9, 2020
Update Date : 2024-06-06
Android Version : 6.0
Version: 4.3.26
Category: Medical
Pegi : Everyone
Publish Date : Dec 9, 2020
Update Date : 2024-06-06
Android Version : 6.0
Available on
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Screenshots
DESCRIPTION
Cerebral makes getting expert mental health care easy, personalized, and affordable. Choose a therapist or psychiatrist from our community of compassionate, highly qualified mental health professionals. Then start meeting with them to get a diagnosis, build a personalized treatment plan, and track your progress over time.
Most of our clients are able to start meeting with someone within 5 days of signing up.
THERAPY
- Initial evaluation and diagnosis
- Weekly 45-minute sessions with a qualified therapist
- Personalized treatment plans build to support your specific needs
- Message your therapist directly between sessions
MEDICATION
- Initial evaluation and diagnosis
- Medication prescription sent to pharmacy same-day if prescribed
- Monthly check-ins to discuss symptoms or ask questions
- Free 2-day shipping on medication in most states
- Save up to 80% on medication costs compared to national retail pharmacies
OTHER FEATURES IN THE APP
- Meet directly in the app through video chat or over the phone
- Book sessions easily online
- Medication and refill reminders
- Therapy session summaries
- Chat with your care team
- Progress and goal tracking
- Mindfulness exercises
- Additional resources to help you learn more about mental health
CONDITIONS WE TREAT
- Anxiety
- Depression
- Insomnia
- Bipolar disorder
- ADHD
- PTSD and CPTSD
And more
DISCLAIMER: Always seek a doctor’s advice before making any medical decisions about your mental health. Using this app without meeting with a therapist or prescriber does not qualify as professional healthcare advice.
Most of our clients are able to start meeting with someone within 5 days of signing up.
THERAPY
- Initial evaluation and diagnosis
- Weekly 45-minute sessions with a qualified therapist
- Personalized treatment plans build to support your specific needs
- Message your therapist directly between sessions
MEDICATION
- Initial evaluation and diagnosis
- Medication prescription sent to pharmacy same-day if prescribed
- Monthly check-ins to discuss symptoms or ask questions
- Free 2-day shipping on medication in most states
- Save up to 80% on medication costs compared to national retail pharmacies
OTHER FEATURES IN THE APP
- Meet directly in the app through video chat or over the phone
- Book sessions easily online
- Medication and refill reminders
- Therapy session summaries
- Chat with your care team
- Progress and goal tracking
- Mindfulness exercises
- Additional resources to help you learn more about mental health
CONDITIONS WE TREAT
- Anxiety
- Depression
- Insomnia
- Bipolar disorder
- ADHD
- PTSD and CPTSD
And more
DISCLAIMER: Always seek a doctor’s advice before making any medical decisions about your mental health. Using this app without meeting with a therapist or prescriber does not qualify as professional healthcare advice.
RECENT CHANGES
Thank you for using Cerebral! We are constantly making improvements to the app for you. This week we squashed bugs.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosOther
· run at startup· control vibration
· full network access
· prevent device from sleeping
· view network connections
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Financial info
User payment info (Optional) : App functionalityPersonal info
Email address (Optional) : App functionality, Advertising or marketingName (Optional) : App functionality
Phone number (Optional) : App functionality, Advertising or marketing
User IDs (Optional) : App functionality, Advertising or marketing
Data this app may collect
App activity
App interactions (Optional) : AnalyticsOther user-generated content (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : App functionality, AnalyticsDiagnostics (Optional) : App functionality, Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Advertising or marketingFiles and docs
Files and docs (Optional) : App functionality, Fraud prevention, security, and complianceHealth and fitness
Health info (Optional) : App functionality, Analytics, PersonalizationLocation
Approximate location (Optional) : App functionality, AnalyticsMessages
Other in-app messages (Optional) : App functionality, Account managementPersonal info
Address (Optional) : App functionality, Analytics, Advertising or marketing, Account managementEmail address (Optional) : App functionality, Analytics, Advertising or marketing, Personalization, Account management
Name (Optional) : App functionality, Analytics, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Other info (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Personalization
Phone number (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Personalization, Account management
Photos and videos
Photos (Optional) : Fraud prevention, security, and compliance, Personalization
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