Loren Llyridan
★
"We went on a road trip and right before we left we had an issue connecting to the charger. We thought, no big deal, it happens. Well we had issues and had to call for 8/10 charges for our entire trip and are still having issues at the charger near our home. Made our trip a headache and making me question our choice of Volkswagon (3 years ``free`` charging, but we can`t use it witbout the app!)"
Version: 35.0.5
Sanford Morganstein
★
"Does User Really Have to Pay Electrify`s Legal Fees? I`m not a lawyer so be careful. It seems if a third party alleges something related to your use (accident, Tesla patent, unpaid rent to property at the charger). You are on the hook. I hope I`m wrong.. If so, Electrify please advise. I don`t think you take on such crazy liability when you pump gas or charge at Tesla`s."
Version: 35.0.5
Hector Paulino
★
"Have to constantly call support, app still shows is currently charging, but it never was able to change."
Version: 36.0.27
matche bamba
★
"They hold $50 when you finish charging they want you to waitt 48h before you get you money what kind of BS IT THAT"
Version: 35.0.5
Jacob varley
★★★
"Why does this app use cookies? It has no reason to collect my data."
Version: 35.0.5
Susan
★
"Slow app & very poor location data. My app has also stuck saying I`m still charging so I can`t initiate a new session without calling support! Horrible experience so far with EA overall"
Version: 35.0.5
J Horn
★
"Always out of service"
Version: 36.0.27
Marco Giardiello
★
"Stuck on processing payment. There`s a lot of broken stations now. The network is getting neglected."
Version: 37.0.0
Nat Barber
★
"App mostly doesn`t launch, works only intermittently"
Version: 35.0.5
Ara Kerestedjian
★
"Horrible EV experience I wish if EA chargers are reliable ... it`s been a struggle specially recent 2-3 weeks... app stuck at processing payment... hitting back exits from the app... Needed to charge on the weekened... and called their customer support with NO luck... on last call after spending 30 mins... I`ve been told sorry there is nothing much we can do... we suggest you go to a different station or try another charging network! Huh"
Version: 37.0.1
Adam Jones
★★
"The app is fine for public charging and managing your HomeStation, but there are a number of bugs EA is neglecting (last update over 6 months ago). BUG: Google Home control doesn`t work (``under development`` for over a year) BUG: Export feature will only export the last 10 charging sessions BUG: Completely lost my charging history for public charges BUG: No ability to rename a HomeStation. BUG: Notifications for home charging session start / stop do not work"
Version: 35.0.5
James Sue
★
"App is ok. But network stations are flaky at best. / ---- Charging concept is kinda backwards when ur shopping you should use level 2. Then you could shop/eat longer than say 20 min to 80%. The fast chargers should be by hwys/fwys for road trips/ commuting."
Version: 36.0.27
Anthony Preader
★
"Chargers don`t work, phone support spent 15 minutes on the phone with support and they couldn`t anything. Have tried to use chargers in SF and in Menlo Park with Zero success."
Version: 37.0.0
Evan Goss
★
"Trash company with a trash product. They are always broken, and even when they work.....they error out most of the time after a few minutes. This company is hurting EV adoption."
Version: 36.0.27
Chuck M
★★
"App listing indicates updates are available but there`s no What`s New area. WTH?"
Version: 36.0.27
Kent Hillery
★★★★★
"ole number 2 came through again for the third time in two weeks while passing through...good Rivian charge"
Version: 35.0.5
The cat
★★★
"The charging stations have many problems . First, although each has two cables, but only one session for each charging, so you cannot charge two cars although there are two cables. To solve this issue just add another screen to communicate with the charge. Second, you will be stuck at the charging station because the cable would stuck in your vehicle. Finally, it says 350 kwh, but only give 80 kwh charging speed at max comparing with Tesla, you will get 250kwh in the entire session with 7$ only"
Miguel Hernandez
★★★★★
"used it with out the subscription and it was easy to figure out. with the app, it`s 10 times easier. today someone in a Lucid had issues connecting. not sure what happen, but I am interested to learn what would cause the machine not to communicate with the car."
Version: 35.0.5
Jay Clyde
★★★★★
"Electrify America is the only network that can get you there!"
Version: 35.0.5
Hi Hey
★★★
"Many stations are not working & working slower than they`re supposed to."
Version: 36.0.27