Google Support Services
Google Support Services
Share your Android device screen for personalized Google customer support
Reviews
24.08%
3.85%
8.48%
7.70%
55.89%
★
★★
★★★
★★★★
★★★★★
5,123 rates
819 rates
1,803 rates
1,639 rates
11,890 rates
Comments
Patricia Dreifort
★
"I have never gotten help from support. I get a `` virtual`` agent with scripted answers & calling is a real pain in the neck"
Version: 3.21.1
"I have never gotten help from support. I get a `` virtual`` agent with scripted answers & calling is a real pain in the neck"
Version: 3.21.1
Frank Ford Matias
★★★★★
"Perfect And good condition 💯💯💯💯💯💯💯👊👊👊👊👊👊👌👌👌👌👌👌👌👍👍👍👍👍👍💪💪💪💪🙌🙌🙌🙌🙌🙌🙌🙌😘😘😘😘😘💯💯💯💯💯💯💯💯💯💯💯"
Version: 3.21.1
"Perfect And good condition 💯💯💯💯💯💯💯👊👊👊👊👊👊👌👌👌👌👌👌👌👍👍👍👍👍👍💪💪💪💪🙌🙌🙌🙌🙌🙌🙌🙌😘😘😘😘😘💯💯💯💯💯💯💯💯💯💯💯"
Version: 3.21.1
Stevie “ebay” Williams
★★★★★
"I want the service on for me to see the ladys my sexy lady"
"I want the service on for me to see the ladys my sexy lady"
Tina
★
"Not sure where to say this as the Samsung Security notification msg I woke up to after unlocking my Galaxy was that ``Google Play Services HAD ENABLED MY WIFI`` & I have no clue why it would EVER think this is ok but u DO NOT HAVE PERMISSION LIKE AT ALL so how the hell can u even do that but from a tech perspective, wifi is generally more or less a location request I cant think of another reason but this to turn it on but I DONT USE WIFI EVER ONLY THW HOTSPOT WHY THEN would my phone WARN ME U ENAB"
"Not sure where to say this as the Samsung Security notification msg I woke up to after unlocking my Galaxy was that ``Google Play Services HAD ENABLED MY WIFI`` & I have no clue why it would EVER think this is ok but u DO NOT HAVE PERMISSION LIKE AT ALL so how the hell can u even do that but from a tech perspective, wifi is generally more or less a location request I cant think of another reason but this to turn it on but I DONT USE WIFI EVER ONLY THW HOTSPOT WHY THEN would my phone WARN ME U ENAB"
Vladimir Ponimajushij
★
"Useless and dangerous for data"
"Useless and dangerous for data"
Fredallen VVyman
★
"There is no open option, no icon to click on on phone screen, only permission is asks for is contacts.. Just what is the purpose of this app if there is no functionality to it.. It is suppose to get you help troubleshooting.. Even in phone>settings>apps>Google Support Services, there is no way to open the app all that`s there is: Uninstall and Force Stop. Is it just something to take up available space so we have to purchase Google One Storage Upgrade? This app makes no sense! 😠"
Version: 3.21.1
"There is no open option, no icon to click on on phone screen, only permission is asks for is contacts.. Just what is the purpose of this app if there is no functionality to it.. It is suppose to get you help troubleshooting.. Even in phone>settings>apps>Google Support Services, there is no way to open the app all that`s there is: Uninstall and Force Stop. Is it just something to take up available space so we have to purchase Google One Storage Upgrade? This app makes no sense! 😠"
Version: 3.21.1
dale Stinnett
★★
"Don`t understand what I need to do"
Version: 3.21.1
"Don`t understand what I need to do"
Version: 3.21.1
Dianna Foster
★
"Google play account has held money that was stolen from me they have had the money for 10 months they are as big a thief as the one that took it"
Version: 3.21.1
"Google play account has held money that was stolen from me they have had the money for 10 months they are as big a thief as the one that took it"
Version: 3.21.1
Codrin Teodor
★★★★★
"Super tare de infinit"
Version: 3.21.1
"Super tare de infinit"
Version: 3.21.1
Ervin Nathan
★★★★★
"Nathan c ervin King master Engel c Google photos play ervin porn off the mieagrosft"
Version: 3.21.1
"Nathan c ervin King master Engel c Google photos play ervin porn off the mieagrosft"
Version: 3.21.1
Kim Golden
★
"Tonight I bought a Google play card for $80, it was on a $15 to$200. I went to redeem it and it just says it`s an information card. How do I redeem it. Thanks Kim Golden"
Version: 3.21.1
"Tonight I bought a Google play card for $80, it was on a $15 to$200. I went to redeem it and it just says it`s an information card. How do I redeem it. Thanks Kim Golden"
Version: 3.21.1
Monir Diver
★★★★★
"Very very nice apps"
Version: 3.21.1
"Very very nice apps"
Version: 3.21.1
Cherish
★
"Don`t believe it App tries to close chat and won`t let me re-access. Support guy asked for my personal IMEI and email which is basically accessing everything. Didn`t disconnect to my device told me I had to resubmit ticket to ask for help. System didn`t even get updated. Used a man`s name that I really cared about but has committed suicide which is heart breaking and used words he use to use almost as if he spied on my stuff and used something so sad and personal as a mean pick at me"
Version: 3.21.1
"Don`t believe it App tries to close chat and won`t let me re-access. Support guy asked for my personal IMEI and email which is basically accessing everything. Didn`t disconnect to my device told me I had to resubmit ticket to ask for help. System didn`t even get updated. Used a man`s name that I really cared about but has committed suicide which is heart breaking and used words he use to use almost as if he spied on my stuff and used something so sad and personal as a mean pick at me"
Version: 3.21.1
Sarah Williams Grumbles
★★★★★
"I upgraded my phone and it deleting my games Google Play Store Library deleted and trash cans deleted removed my games I need it back"
"I upgraded my phone and it deleting my games Google Play Store Library deleted and trash cans deleted removed my games I need it back"
Julie Scott
★
"Why don`t I get help getting the stuff i have paid for"
"Why don`t I get help getting the stuff i have paid for"
Dottie Williams
★
"I`ve been with Google for years. But I`m so disgusted with Google right now because I purchased a Google Pixel 7 Pro from Google and I can`t get service. There`s no number to call. I need some help Google. Please"
Version: 3.21.1
"I`ve been with Google for years. But I`m so disgusted with Google right now because I purchased a Google Pixel 7 Pro from Google and I can`t get service. There`s no number to call. I need some help Google. Please"
Version: 3.21.1
Vickie whitson
★
"Google will not help me set up my gmail account it`s in a year and a half they`re only large porch stinks when you go to the operator you have to pay a dollar i think that`s stupid to verify but i think that`s stupid cuz you can`t never get it done they always mess it up at the end"
Version: 3.21.1
"Google will not help me set up my gmail account it`s in a year and a half they`re only large porch stinks when you go to the operator you have to pay a dollar i think that`s stupid to verify but i think that`s stupid cuz you can`t never get it done they always mess it up at the end"
Version: 3.21.1
Jeffery Aĺlan Anderson
★★★★★
"I`ll do support trust me u will love it"
"I`ll do support trust me u will love it"
Ahmad Raza
★★★★★
"Iiloveallot forever ♾️👁️ my p@rton@=&{{&le+e ?_@`e;{($e$]})|@#e✍️🌹🌺🫐🍸🍸"
Version: 3.21.1
"Iiloveallot forever ♾️👁️ my p@rton@=&{{&le+e ?_@`e;{($e$]})|@#e✍️🌹🌺🫐🍸🍸"
Version: 3.21.1
Kancho Velikov
★
"Why would you think I am agree to have this service running on my own device? Now you are giving me a reqson to go again for a custom ROM, after few years using only the stock one. Totally disappointed! I might have missed some new conditions in EULA."
"Why would you think I am agree to have this service running on my own device? Now you are giving me a reqson to go again for a custom ROM, after few years using only the stock one. Totally disappointed! I might have missed some new conditions in EULA."
com.google.android.apps.helprtc
Installs: 1+
(1 at
2024-04-26 11:32:19)
Version: 3.21.1
Category: Tools
Pegi : Everyone
Publish Date : Nov 18, 2016
Update Date : 2022-10-31
Android Version : 5.0
Version: 3.21.1
Category: Tools
Pegi : Everyone
Publish Date : Nov 18, 2016
Update Date : 2022-10-31
Android Version : 5.0
Available on
Publisher
Google LLC
1600 Amphitheatre Parkway, Mountain View 94043
https://support.google.com/android?p=screenshare_learn_more
apps-help@google.com
Privacy Policy
1600 Amphitheatre Parkway, Mountain View 94043
https://support.google.com/android?p=screenshare_learn_more
apps-help@google.com
Privacy Policy
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Google Support Services
Screenshots
DESCRIPTION
The Google Support Services (GSS) app allows you to share your Android device screen with a Google customer support agent for a personalized support experience. With GSS on your device, the agent can invite you to share your screen, and guide you with on-screen annotations making it faster and easier to resolve your issue. While sharing your screen, the agent will not be able to control your device, but will be able see your screen to help explain their instructions. You can completely stop or pause sharing your screen at any time.
This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
This app comes pre-installed on Pixel devices, and Nexus devices with Android 7.1.1 or higher; it can be installed on most devices with Android 5.0 or higher. This app cannot be started by itself and is used only when a Google customer support agent sends an invite to the user to share their screen.
RECENT CHANGES
- Share your screen with Google customer support on most devices with Android 5.0 and higher versions.
- Bug fixes.
- Bug fixes.
DATA SAFETY AND SECURITY
This app has access to
Contacts
· find accounts on the deviceIdentity
· find accounts on the deviceOther
· measure app storage space· full network access
· prevent device from sleeping
· run at startup
· modify system settings
· change network connectivity
· draw over other apps
· view network connections
· read Google service configuration
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : App functionality, Analytics
Other user-generated content (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFiles and docs
Files and docs (Optional) : App functionalityMessages
Other in-app messages (Optional) : App functionality, AnalyticsPersonal info
Email address (Optional) : App functionalityName (Optional) : App functionality
Phone number (Optional) : App functionality
User IDs (Optional) : App functionality, Analytics, Personalization
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