Elle McLean
★
"App won`t open, our snoo is now unless"
Version: 1.1.3
Kristy C
★
"Love the Snoo; Hate this app. Old app was so much clearer. This update stinks. It`s confusing and like others have said- it`s a waste of space for those that have one Snoo (maybe ok for multiple Snoos). It`s had several glitches already. It showed my child sleeping for 22 hours and 5 minutes, when it had been 5 minutes. I`ve yet to figure out if the old functions are available- such as zooming in on the sleep arch to see how many minutes on a level, or adding sleep outside of the Snoo."
Version: 1.1.3
Alex Bell
★★
"Forced update without any notification. Our old app stopped working and after uninstalling and reinstalling found out the old app is gone. No age of child on the sleep data page? No detailed zoom in on the timeline? No sleep tips? Hardly an update if it doesn`t even keep old features."
Version: 1.1.3
Tucker Hartley
★
"Change for change`s sake. Very frustrating to use now. They removed the ability to zoom into the timeline to look at details about soothing time. Why remove this?? And for those with only one Snoo device (almost everyone I`d imagine), it now takes extra clicks to gain control and the fonts and UI are TINY."
Version: 1.1.3
Tim Lenahan
★
"This new app is absolutely terrible. Not sure what the product team hand in mind but this new app is clunky and out dated. How could you rewrite an app and remove some of the most popular features."
Version: 1.1.3
Peter Overzet
★
"this app update is a massive fail. no idea what the logic is to these updates. the new home screen is a massive waste of real estate, 99% of users don`t have multiple devices. the notifications for soothing are now delayed or don`t ever come, which is the entire point of the whole app. and the color coding for the levels is now so muted that it`s useless. be better"
Version: 1.1.3
Henry Leung
★
"Rubbish. App details say it runs on Android 8.1 and up. But once you install it says it won`t run on Android 9 and lower. App details also say ``wifi connectivity`` is required, but then later tells you that includes a lot of restrictions (no enterprise, etc.). None of this is disclosed on the website, and you won`t discover these problems until after dropping hundreds of dollars. Zero stars if I could."
Lucas Rodgers
★
"Not a whole lot more needs to be said that hasn`t been already. But the new app was obviously not ready for launch, and someone pushed it out anyway. FIX IT! Maybe use your FB page to inform customers of outages and updates instead of just a sales platform."
Version: 1.1.3
Susie Bee
★★
"Inferior to previous Snoo app. With the mandatory new version you can no longer manually input naps that your baby might catch while walking or otherwise outside the Snoo - so it`s no longer a one-stop app for keeping you baby`s sleep on track. It`s also more clicks now to toggle between the screens you need to make quick decisions."
Version: 1.1.3
Jeff Jumpe
★★★
"I`m not gonna gouge the app developers for butchering the old experience, I understand that the company needed an update to the UX, and you can`t please everyone all the time. But, it`s incredibly unprofessional and a truly sh*tty experience to have zero communication that the previous Snoo app would no longer be supported...literally in the middle of the night i could no longer connect to the device, causing me to restart my phone repeatedly, contact Support for an explanation....ugh. 😔"
Version: 1.1.3
Kasey Lee
★
"Awful compared to the original SNOO app, bring back the SNOO app. Doesn`t show realtime view of baby on the horseshoe page so you don`t know if the baby is still in the snoo or not or what time it is, shows blank ``today`` view in the morning hours requiring a swipe left, unintuitive how to reach either the current status view or the horseshoe view from the device page. Just a terrible experience how did they release this?"
Version: 1.1.3
Milani Zepeda
★
"not as good as the snoo app. I wish they could never made the switch. the snoo app was easy to use. the happiest baby app seems like it was designed for use in 2015. they definitely took 10 steps back with this implementation."
Version: 1.1.3
Derek Dorr
★
"THe weakest part of using a SNOO has always been the app. While the company has touted it as a selling point, it`s more or less been a useless novelty. So, it was no surprise to me that today, yet again, the app stopped working. What was a surprise was that the Snoo app no longer existed, replaced instead with this app. This app, of course, doesn`t work. Can`t even log in. In my many years as a software engineer, I`ve never seen anything break this often or this badly. I`d be ashamed."
Version: 1.1.3
saurabh rajwade
★
"Bought a snoo and can`t connect even once. Was recommended by support to install old snoo app which I can`t find on the app store."
Version: 1.1.3
Kali Gajewski
★
"This app is constantly broken. I have to swipe close it multiple times to even maybe get it to work. I miss the old app, and am glad I`m at the end of my snoo time not the beginning. This app experience will probably keep my from buying happiest baby tech in the future because if you`re paying a premium for a product, you expect to be able to use it..."
Version: 1.1.3
Jack Carlson
★★★
"I noticed a couple bugs. First, one of my routines in the app will change its light color without my doing so (I set it for orange and the next time I open the app its set for yellow). The second is that same routine actually turns the light on the device red instead of the desired orange. Other than that, so far pretty good. I`d love to see it be able to do more than four routines so I could have more on/off cycles. (Or maybe the routines could have start & end times?)"
Version: 1.0.1
Patrick Issa
★
"Doesn`t load! engaging."
Version: 1.1.3
Shang Saavedra
★
"I hate the new app, bring back the old Snoo interface! I need to see on the sleep chart (the u shaped chart) when baby went to sleep and woke up very easily without having to go to the chart where it shows every wake and every soothing session. Bring back the number labels! Plus, the colors are ugly."
Version: 1.1.3
Chelsea Dalla Gasperina
★
"Yikes! Hope there are fixes on the way! The new app is missing some of my most used features. You used to be able to manually enter naps that were taken outside of the Snoo with the journal function. You could also double tap to see exact times of use/soothing. The home screen is pointless if you only have one device; you end up having to tap the graph icon to take you to the screen you actually care about. One positive feature is the new Weekly Overview bar graph; it`s easy to see patterns."
Version: 1.1.3
Preston Van Loon
★
"Update: not working at all anymore. ``Oops! Something went wrong`` is all I get. I would rate this app negative 5 stars if I could. Give us back the old app!! Original review: Old app suddenly stopped working when I really needed it. No warning at all to use this new app. I decided to reinstall the snoo app since it was frozen and then I find out was replaced by this hot garbage. This app looks terrible. Massive downgrade! Absolutely awful!"
Version: 1.1.3