Ion Home
Ion Home
Manage your Ion® control system remotely with Ion Home.
Reviews
20.05%
4.81%
5.88%
12.83%
56.42%
★
★★
★★★
★★★★
★★★★★
75 rates
18 rates
22 rates
48 rates
211 rates
Comments
Jeff Young
★
"Old App has a lot more functionality, this version has not worked correctly since update on the 23rd. Room temp is all that is shown and operating status is never correct. Old App has a very welcome function available where you can operate heat source on a dual fuel set-up. This is not available on new ION Home version"
Version: 1.4.1
"Old App has a lot more functionality, this version has not worked correctly since update on the 23rd. Room temp is all that is shown and operating status is never correct. Old App has a very welcome function available where you can operate heat source on a dual fuel set-up. This is not available on new ION Home version"
Version: 1.4.1
Ray Marshall
★★★
"Preferred the app when it looked like wall interface. Manageable difference but does require mental translation. My power company charges 3 different rates based on time-of-day, so it would be nice to be able to enter all rates to calculate actual cost."
Version: 1.3.23
"Preferred the app when it looked like wall interface. Manageable difference but does require mental translation. My power company charges 3 different rates based on time-of-day, so it would be nice to be able to enter all rates to calculate actual cost."
Version: 1.3.23
Frank Costa
★★★★★
"just got this new app. So far looks great. I will do further testing"
Version: 1.3.13
"just got this new app. So far looks great. I will do further testing"
Version: 1.3.13
William Cook
★
"Dislike the look. Enjoyed the fact the old app was a mirror to the control pad."
Version: 1.3.20
"Dislike the look. Enjoyed the fact the old app was a mirror to the control pad."
Version: 1.3.20
Zac Greive
★
"Worked up until latest update. Now app shows not connected when thermostat has great connection. Please fix, other wise it`s useless. 9/27/22 Update: This app is still terrible. It doesn`t stay logged in, hit or miss whether changes work or not, and the interface is weird and not user friendly. Pretty bad for the price of this system. I will inform folks I know to go with another brand if connectivity is important to them. It`s obviously not to this company..."
Version: 1.3.22
"Worked up until latest update. Now app shows not connected when thermostat has great connection. Please fix, other wise it`s useless. 9/27/22 Update: This app is still terrible. It doesn`t stay logged in, hit or miss whether changes work or not, and the interface is weird and not user friendly. Pretty bad for the price of this system. I will inform folks I know to go with another brand if connectivity is important to them. It`s obviously not to this company..."
Version: 1.3.22
Todd Johnston
★★
"The previous app had an interface just like the thermostat. This app is not intuitive at all. I can`t tell if I can change the comfort profiles (over cooling to dehumidify, changing the RH setpoint, etc.). Give us a better menu and all the functionality of the original app."
Version: 1.3.15
"The previous app had an interface just like the thermostat. This app is not intuitive at all. I can`t tell if I can change the comfort profiles (over cooling to dehumidify, changing the RH setpoint, etc.). Give us a better menu and all the functionality of the original app."
Version: 1.3.15
gary holley
★★★
"customer service has a lot to be desired. I`m not always available to call at least have an on call person to answer your questions if the need arises! just to close the office for holiday doesn`t cut it."
Version: 1.3.22
"customer service has a lot to be desired. I`m not always available to call at least have an on call person to answer your questions if the need arises! just to close the office for holiday doesn`t cut it."
Version: 1.3.22
Kristina Myhers
★
"Terrible app. The old app was more user friendly and worked wonderful. It does not update the thermostat when changed on the phone. Changes need to be made with this app asap."
Version: 1.3.26
"Terrible app. The old app was more user friendly and worked wonderful. It does not update the thermostat when changed on the phone. Changes need to be made with this app asap."
Version: 1.3.26
David Maier
★
"This new app sucks. Can I get the old one back."
Version: 1.4.0
"This new app sucks. Can I get the old one back."
Version: 1.4.0
Laurie Lopez
★
"Don`t like new changes to the app."
Version: 1.4.0
"Don`t like new changes to the app."
Version: 1.4.0
Mike Drudge
★★
"The recent app update has some improvements (it finally works vertically instead of forcing you to hold the phone landscape orientation) however it takes FOREVER for the app to provide info when opening it up. It also will no longer allow you to set the ``hold until`` time like before. As it is, it`s at most 2-stars."
Version: 1.3.25
"The recent app update has some improvements (it finally works vertically instead of forcing you to hold the phone landscape orientation) however it takes FOREVER for the app to provide info when opening it up. It also will no longer allow you to set the ``hold until`` time like before. As it is, it`s at most 2-stars."
Version: 1.3.25
Martin Hutchings
★
"Crashes everytime there is an update! This could be the worst app I`ve ever used."
Version: 1.4.1
"Crashes everytime there is an update! This could be the worst app I`ve ever used."
Version: 1.4.1
Buckeye
★
"New update on 29 May 2023 completely broke it! It was a terrible app before this, now I can`t even use this! Please fix this"
Version: 1.7.0
"New update on 29 May 2023 completely broke it! It was a terrible app before this, now I can`t even use this! Please fix this"
Version: 1.7.0
William Wallace
★
"App will not open on my Fold 5. Splash screen never goes away. Did not have this problem with My Ion app."
Version: 1.4.1
"App will not open on my Fold 5. Splash screen never goes away. Did not have this problem with My Ion app."
Version: 1.4.1
Lana La, Te, So, Soens
★
"It rarely works properly. Does not show outside temp. Ever. So it is always not able to keep accurate temperatures."
Version: 1.7.5
"It rarely works properly. Does not show outside temp. Ever. So it is always not able to keep accurate temperatures."
Version: 1.7.5
Jaws 77
★★
"I have a heat pump with oil backup, but the app and thermostat only support natural gas or propane as a backup fuel in the energy usage section. They need to add #2 fuel oil. -I would like to program the thermostat to run the fan in the ``always on`` mode on high speed without the compressor running for 2 hours each day but this can only be done in manual mode. -The schedule times are the same for heating and cooling. They should have separate schedules (times) for each season."
Version: 1.3.26
"I have a heat pump with oil backup, but the app and thermostat only support natural gas or propane as a backup fuel in the energy usage section. They need to add #2 fuel oil. -I would like to program the thermostat to run the fan in the ``always on`` mode on high speed without the compressor running for 2 hours each day but this can only be done in manual mode. -The schedule times are the same for heating and cooling. They should have separate schedules (times) for each season."
Version: 1.3.26
Thomas Ford
★
"The app is back to never updating and not working. Spent 10k for a trash system that does not work 99% of the time. Time to rip out everything I paid for and turn this into a standard AC. What a joke of an app and a company."
Version: 1.3.26
"The app is back to never updating and not working. Spent 10k for a trash system that does not work 99% of the time. Time to rip out everything I paid for and turn this into a standard AC. What a joke of an app and a company."
Version: 1.3.26
Lance Sexton
★★★★★
"It is amazing! Best HVAC I have ever experienced!"
Version: 1.6.3
"It is amazing! Best HVAC I have ever experienced!"
Version: 1.6.3
joseph chappell
★
"Trying to set up. The email verification code doesn`t work. Copy and pasted directly from email and every code is ``incorrect`` tried several times."
Version: 1.3.24
"Trying to set up. The email verification code doesn`t work. Copy and pasted directly from email and every code is ``incorrect`` tried several times."
Version: 1.3.24
Kent Terry
★
"Why cant we get the Good Old App Back or make this work as the Old APP. I prefer the old app better, allows for more control of the Thermostat then this new app has. It only has basic controls now. I paid alot of money to have to top of line Thermostat to have the app that allowed complete control over many settings that now have been taken away. As I had researched that app and system control when I purchased my system. Update this app to have all the same controls like the old had. NOT HAPPY"
"Why cant we get the Good Old App Back or make this work as the Old APP. I prefer the old app better, allows for more control of the Thermostat then this new app has. It only has basic controls now. I paid alot of money to have to top of line Thermostat to have the app that allowed complete control over many settings that now have been taken away. As I had researched that app and system control when I purchased my system. Update this app to have all the same controls like the old had. NOT HAPPY"
com.ion.ionhome
Installs: 5,000+
(7,805 at
2024-03-11 16:37:28)
Version: 1.7.15
Category: House & Home
Pegi : Everyone
Publish Date : Sep 15, 2021
Update Date : 2024-02-28
Android Version : 6.0
Version: 1.7.15
Category: House & Home
Pegi : Everyone
Publish Date : Sep 15, 2021
Update Date : 2024-02-28
Android Version : 6.0
Available on
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DESCRIPTION
The Ion™ control can direct an entire advanced home comfort system to let you precisely manage comfort, humidity, ventilation and air purification from one source. It even makes scheduling a breeze.
Manage your Ion™ control system remotely with Ion Home.
Manage your Ion™ control system remotely with Ion Home.
RECENT CHANGES
In this release, we've fine-tuned several aspects to elevate your experience.
Here's what's new:
- Resolved issues related to Air Quality devices.
- Fixed login authentication anomalies for a smoother experience.
- Addressed concerns regarding thermostat zone functionality.
Here's what's new:
- Resolved issues related to Air Quality devices.
- Fixed login authentication anomalies for a smoother experience.
- Addressed concerns regarding thermostat zone functionality.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Other
· full network access· control vibration
· access Bluetooth settings
· view network connections
· pair with Bluetooth devices
· prevent device from sleeping
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Data this app may collect
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : App functionality, Analytics
Device or other IDs
Device or other IDs (Optional) : App functionalityLocation
Precise location (Optional) : App functionality, PersonalizationPersonal info
Address (Optional) : App functionalityEmail address (Optional) : App functionality, Fraud prevention, security, and compliance, Personalization, Account management
Name (Optional) : App functionality, Personalization
Phone number (Optional) : App functionality, Account management
User IDs (Optional) : App functionality, Account management
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