Nationwide VetHelpline®
Nationwide VetHelpline®
24/7 virtual pet care
Reviews
0.00%
0.00%
0.00%
3.61%
96.39%
★
★★
★★★
★★★★
★★★★★
0 rates
0 rates
0 rates
10 rates
267 rates
Comments
Jeff Ayling
★★
"Clean looking app, but getting ``error loading pets`` which renders it pretty useless unfortunately"
Version: 1.0.0
"Clean looking app, but getting ``error loading pets`` which renders it pretty useless unfortunately"
Version: 1.0.0
Piyush Yadav
★★★
"Can`t type in chat as the box never opens on Android, glitchy app"
Version: 1.0.0
"Can`t type in chat as the box never opens on Android, glitchy app"
Version: 1.0.0
Michael Diamond
★
"Login does not work, error message points to a useless FAQ page that blames the user."
"Login does not work, error message points to a useless FAQ page that blames the user."
Deena Baran
★
"295.7BILLION DOLLARS YOU ARE WORTH and 29 BILLION DOLLARS A year you profit off of US.. yet this company has yet to fix this app. Us pet owners are extremely particular and caring when it comes to our furry family members. It`s 2022(almost2023), and 70% of companies have apps. Therefore this is almost a must in today`s world(when speaking on apps and importance)... what is the reason for these technicall issues? And why are they still issues for EVERYONE?"
"295.7BILLION DOLLARS YOU ARE WORTH and 29 BILLION DOLLARS A year you profit off of US.. yet this company has yet to fix this app. Us pet owners are extremely particular and caring when it comes to our furry family members. It`s 2022(almost2023), and 70% of companies have apps. Therefore this is almost a must in today`s world(when speaking on apps and importance)... what is the reason for these technicall issues? And why are they still issues for EVERYONE?"
Crissy Raymond
★
"It won`t let me type anything. I paid for what? I`m staring at a screen and my cat is not getting help."
Version: 1.0.0
"It won`t let me type anything. I paid for what? I`m staring at a screen and my cat is not getting help."
Version: 1.0.0
sher Staff
★★★★
"My dog got into candy after hours. My choice was go through emergency, wait and hope, or try this service that came with their insurance. It was a bit of a pain to set up (- 1 star) and I would have preferred a phone number. But, once I got the app installed and my Nationwide account set up it was easy enough to chat with someone. Very fast and efficient. I have been impressed with the follow-up making sure my dog was doing well. Great service, app could be a little more intuitive ."
Version: 1.0.8
"My dog got into candy after hours. My choice was go through emergency, wait and hope, or try this service that came with their insurance. It was a bit of a pain to set up (- 1 star) and I would have preferred a phone number. But, once I got the app installed and my Nationwide account set up it was easy enough to chat with someone. Very fast and efficient. I have been impressed with the follow-up making sure my dog was doing well. Great service, app could be a little more intuitive ."
Version: 1.0.8
Preston Ross
★
"I really want to use this. I`ve tried. It just doesn`t work. You can`t even open your keyboard in the app. It`s extremely frustrating."
Version: 1.0.0
"I really want to use this. I`ve tried. It just doesn`t work. You can`t even open your keyboard in the app. It`s extremely frustrating."
Version: 1.0.0
Brooke B.
★
"Does not work. Pet is already enrolled and it directs to the website which directs you back to the app."
Version: 1.0.8
"Does not work. Pet is already enrolled and it directs to the website which directs you back to the app."
Version: 1.0.8
John G
★
"Clunky interface and totally worthless advice. A total waste of space. Like so many other `help line` services 99.9 % of the responses will be to go see your veterinarian. They are unable to offer any real advice out of fear of liability and litigation but to pretend this is useful is laughable. I`ll save you the trouble - ``go to your vet`` - no matter what the problem is - go see your vet. Oh and there is nobody willing to discuss toxicology - only ``go see your vet``"
Version: 1.0.0
"Clunky interface and totally worthless advice. A total waste of space. Like so many other `help line` services 99.9 % of the responses will be to go see your veterinarian. They are unable to offer any real advice out of fear of liability and litigation but to pretend this is useful is laughable. I`ll save you the trouble - ``go to your vet`` - no matter what the problem is - go see your vet. Oh and there is nobody willing to discuss toxicology - only ``go see your vet``"
Version: 1.0.0
Robert Regan
★
"Asks me to login using my Nationwide credentials, then I am prompted to choose my email address so I can be sent a temporary access code.... That never comes. So this app is completely useless. I also don`t really understand the point of this service. I signed in through the website and asked for recommendations on a probiotic and preventive for heartworm/flea/tick medication and was told they cannot prescribe or recommend anything by brand name???? What exactly does this service provide???"
Version: 1.0.8
"Asks me to login using my Nationwide credentials, then I am prompted to choose my email address so I can be sent a temporary access code.... That never comes. So this app is completely useless. I also don`t really understand the point of this service. I signed in through the website and asked for recommendations on a probiotic and preventive for heartworm/flea/tick medication and was told they cannot prescribe or recommend anything by brand name???? What exactly does this service provide???"
Version: 1.0.8
com.nationwide.vethelpline
Installs: 5,000+
(8,858 at
2024-05-16 07:33:31)
Version: 24.19.1
Category: Medical
Pegi : Everyone
Publish Date : Jun 4, 2021
Update Date : 2024-05-10
Android Version : 6.0
Version: 24.19.1
Category: Medical
Pegi : Everyone
Publish Date : Jun 4, 2021
Update Date : 2024-05-10
Android Version : 6.0
Available on
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Screenshots
DESCRIPTION
With VetHelpline, you can now bring the vet to you.
Just for Nationwide® pet insurance members, VetHelpline provides unlimited, 24/7 veterinary support from the comfort of home — all at no additional cost.
Through VetHelpline, you can:
- Get experienced care for every pet covered by your Nationwide policy
- Talk with a licensed veterinary professional via video chat in 30 minutes or less, and for critical cases, just 5 minutes
- Ask about any pet topic, whether it’s a routine health question or a potential urgent care need
- Receive trusted advice when you need it — and if we can’t help your pet, we’ll help you find a nearby clinic
Expert pet support is just a few taps away. Download VetHelpline today to get started.
About our licensed veterinary professionals:
VetHelpline’s staff of licensed veterinary professionals includes veterinarians certified in internal medicine (DACVIM), emergency and critical care (DACVECC) and toxicology (DABVT, DABT).
Just for Nationwide® pet insurance members, VetHelpline provides unlimited, 24/7 veterinary support from the comfort of home — all at no additional cost.
Through VetHelpline, you can:
- Get experienced care for every pet covered by your Nationwide policy
- Talk with a licensed veterinary professional via video chat in 30 minutes or less, and for critical cases, just 5 minutes
- Ask about any pet topic, whether it’s a routine health question or a potential urgent care need
- Receive trusted advice when you need it — and if we can’t help your pet, we’ll help you find a nearby clinic
Expert pet support is just a few taps away. Download VetHelpline today to get started.
About our licensed veterinary professionals:
VetHelpline’s staff of licensed veterinary professionals includes veterinarians certified in internal medicine (DACVIM), emergency and critical care (DACVECC) and toxicology (DABVT, DABT).
RECENT CHANGES
Bug fixes and performance improvements.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· access extra location provider commands
· precise location (GPS and network-based)
Microphone
· record audioOther
· full network access· control flashlight
· prevent device from sleeping
· run at startup
· pair with Bluetooth devices
· control vibration
· change your audio settings
· view network connections
Phone
· directly call phone numbers· read phone status and identity
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data isn’t encrypted
· Your data isn’t transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : App functionality, AnalyticsOther user-generated content (Optional) : App functionality
Device or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsMessages
Emails (Optional) : App functionalityOther in-app messages (Optional) : App functionality, Analytics
SMS or MMS (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Personal info
Address (Optional) : App functionality, Analytics, Account managementEmail address (Optional) : App functionality, Analytics, Account management
Phone number (Optional) : App functionality, Analytics, Account management
Photos and videos
Photos (Optional) : App functionality, PersonalizationVideos (Optional) : App functionality
Data this app may collect
Personal info
Address (Optional) : App functionality, Analytics, Account managementEmail address (Optional) : App functionality, Analytics, Account management
Phone number (Optional) : App functionality, Analytics, Account management
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