My Optum
My Optum
My Optum gives you a simple, secure way to manage your health care needs 24/7.
Reviews
2.79%
0.00%
2.79%
6.90%
87.52%
★
★★
★★★
★★★★
★★★★★
17 rates
0 rates
17 rates
42 rates
533 rates
Comments
Evette Arcaro
★
"7 days and technical support still hasn`t fixed the problem. All I want to do is See MY lab results. Should have gone to Hill Imgaging for my blood work."
Version: 4.5.0
"7 days and technical support still hasn`t fixed the problem. All I want to do is See MY lab results. Should have gone to Hill Imgaging for my blood work."
Version: 4.5.0
Dan
★
"Sign in brings up web browser and when I do so it brings me to an expired page. App works just as well as their answering center....."
"Sign in brings up web browser and when I do so it brings me to an expired page. App works just as well as their answering center....."
Whitney
★
"Is this app current/maintained? The app seems very limited in functionality, and the Find a Provider search will not work at all for me. I receive perpetual `network errors` when searching providers, no matter the search criteria."
Version: 4.2.1
"Is this app current/maintained? The app seems very limited in functionality, and the Find a Provider search will not work at all for me. I receive perpetual `network errors` when searching providers, no matter the search criteria."
Version: 4.2.1
Steve SJ Hwang
★
"Doesn`t work. Cannot register."
"Doesn`t work. Cannot register."
Joanna Martinez
★★
"Always gives me technical issues"
Version: 4.2.1
"Always gives me technical issues"
Version: 4.2.1
Alicia Ellsworth
★
"Epic Fail Optum. UnitedHealthcare ID needed. SS clients? FollowMyHealth Portal worked so well for us former Healthcare Partners. What happened you guys. Really bad to attach an HealthID registration caveat. SEEMS ONLY FOR UNITED HEALTHCARE CLIENTS. How about make ALL patient ssn avail as login. Also dont let MY doctors opt out of follwmyhealth if your beta doesnt work. P.s, I wrote my review before I even read your reviews. Looks like you fixed the bday thing because mine was blanks and slashes."
Version: 4.2.1
"Epic Fail Optum. UnitedHealthcare ID needed. SS clients? FollowMyHealth Portal worked so well for us former Healthcare Partners. What happened you guys. Really bad to attach an HealthID registration caveat. SEEMS ONLY FOR UNITED HEALTHCARE CLIENTS. How about make ALL patient ssn avail as login. Also dont let MY doctors opt out of follwmyhealth if your beta doesnt work. P.s, I wrote my review before I even read your reviews. Looks like you fixed the bday thing because mine was blanks and slashes."
Version: 4.2.1
Nick Califato
★
"Lots of glitches. Please fix the bugs."
"Lots of glitches. Please fix the bugs."
Daniel Becerra
★
"Can`t stay logged in"
Version: 4.2.1
"Can`t stay logged in"
Version: 4.2.1
Shannell Rivera
★★
"Login keeps saying error, or expired page :("
Version: 4.2.1
"Login keeps saying error, or expired page :("
Version: 4.2.1
stephy Love
★
"couldn`t create an account, it says error code something, called some numbers and they been transferring me because ``is not the right person `` and I got tired already I`ll just wait for my results on the mail ..."
Version: 4.2.1
"couldn`t create an account, it says error code something, called some numbers and they been transferring me because ``is not the right person `` and I got tired already I`ll just wait for my results on the mail ..."
Version: 4.2.1
Carlos Cuevas
★
"What a joke of an APP, this is just a redeict to a web browser. Never works and keep signing me out. Trash 🗑️"
Version: 4.6.0
"What a joke of an APP, this is just a redeict to a web browser. Never works and keep signing me out. Trash 🗑️"
Version: 4.6.0
Suvesh Rana
★
"Lol did Optum actually hire and pay devs for this? Come on now, technical errors every attempt to login, be it through biometrics or actual email and password. The supposed convenience that`s offered is almost non existent. I know it can`t be that hard to have a steady and working login system guys. Maybe I can get hired too since it seems they pluck out any dev that has at least 1 week of coding experience. I wanna get paid to make trash too."
Version: 4.2.1
"Lol did Optum actually hire and pay devs for this? Come on now, technical errors every attempt to login, be it through biometrics or actual email and password. The supposed convenience that`s offered is almost non existent. I know it can`t be that hard to have a steady and working login system guys. Maybe I can get hired too since it seems they pluck out any dev that has at least 1 week of coding experience. I wanna get paid to make trash too."
Version: 4.2.1
Kelly Fasone
★★★★★
"Some glitches but good app"
Version: 3.2.0
"Some glitches but good app"
Version: 3.2.0
Joyce Arnold
★
"this app does not work reported it no responses only saying overwhelm, with app probem calls and emails try using some o our hints. If you cant log in after doing step by step instruction how can you do anything else. And to SCROLL to a person year of birth is ridicules. Elder or disable people should not have to scroll through all those years to get to theirs. Why not just transfer from old app to new problem solve."
Version: 4.2.1
"this app does not work reported it no responses only saying overwhelm, with app probem calls and emails try using some o our hints. If you cant log in after doing step by step instruction how can you do anything else. And to SCROLL to a person year of birth is ridicules. Elder or disable people should not have to scroll through all those years to get to theirs. Why not just transfer from old app to new problem solve."
Version: 4.2.1
Chuck Eberhart
★
"This app is the worst thing I`ve ever used"
Version: 2.2.0
"This app is the worst thing I`ve ever used"
Version: 2.2.0
al roman
★
"When is this app going to work?"
Version: 4.2.1
"When is this app going to work?"
Version: 4.2.1
Karen Beck
★
"I`ve sent several messages thru the portal to my care team and haven`t gotten a single response. The Healthcare Partners app I used before this one was so much better. I really detest this app."
Version: 4.5.0
"I`ve sent several messages thru the portal to my care team and haven`t gotten a single response. The Healthcare Partners app I used before this one was so much better. I really detest this app."
Version: 4.5.0
J V
★★★★★
"I just registered with no problem whatsoever redesign website looks great thank you for updating and making it user friendly I don`t understand what everybody else complaining...??? Good job IT guys."
Version: 4.2.1
"I just registered with no problem whatsoever redesign website looks great thank you for updating and making it user friendly I don`t understand what everybody else complaining...??? Good job IT guys."
Version: 4.2.1
Elizabeth Moreno
★
"Terrible always have technical issues can`t open the page"
Version: 4.4.1
"Terrible always have technical issues can`t open the page"
Version: 4.4.1
Lesley Cornelius
★★★
"Many error messages when trying to access prescription renewal"
Version: 4.2.1
"Many error messages when trying to access prescription renewal"
Version: 4.2.1
com.optum.mobile.myoptummobile
Installs: 10,000+
(31,785 at
2024-05-04 19:43:42)
Version: 5.0.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Mar 18, 2019
Update Date : 2024-02-12
Android Version : 8.0
Version: 5.0.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Mar 18, 2019
Update Date : 2024-02-12
Android Version : 8.0
Available on
Publisher
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Screenshots
DESCRIPTION
``New for Optum patients, previously HealthCare Partners patients!
As the mobile version of the Optum Patient Portal, My Optum makes it easy to tap into your health at home or on the go. Available in Spanish, too. Download My Optum now, so you can:
-Message your care team.
-Schedule an appointment with your provider.
-Get your lab results faster, on demand.
-Pay your bills instantly.
-And much more.
Already an Optum customer? Sign in to My Optum with your HealthSafe ID®. ``
As the mobile version of the Optum Patient Portal, My Optum makes it easy to tap into your health at home or on the go. Available in Spanish, too. Download My Optum now, so you can:
-Message your care team.
-Schedule an appointment with your provider.
-Get your lab results faster, on demand.
-Pay your bills instantly.
-And much more.
Already an Optum customer? Sign in to My Optum with your HealthSafe ID®. ``
RECENT CHANGES
Refined our visual elements to improve usability and accessibility.
Updated biometric login process.
For non-patient consumers, we added a re-direct to Optum products the consumers have.
Updated biometric login process.
For non-patient consumers, we added a re-direct to Optum products the consumers have.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Other
· full network access· view network connections
· run at startup
· draw over other apps
· control vibration
· prevent device from sleeping
Phone
· directly call phone numbers· read phone status and identity
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : AnalyticsHealth and fitness
Health info (Optional) : App functionality, PersonalizationMessages
Other in-app messages (Optional) : App functionalityPersonal info
Address (Optional) : App functionality, Analytics, Developer communications, Personalization, Account managementEmail address (Optional) : App functionality, Analytics, Developer communications, Personalization, Account management
Name (Optional) : App functionality, Analytics, Personalization, Account management
Other info (Optional) : App functionality, Personalization, Account management
Phone number (Optional) : App functionality, Personalization, Account management
Race and ethnicity (Optional) : App functionality
Sexual orientation (Optional) : App functionality
User IDs (Optional) : App functionality, Analytics, Personalization, Account management
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