Michelle Harvey
★
"We had this service for about 2 years. Starting when pinwheel first began. I gave them time to work out the kinks but it just didn`t work right and we kept having problems. We kept talking at length with customer service agents both via chat and on the phone but they couldn`t fix the problem. it would all end with we needed a replacement phone. Everyone was great at saying what was wrong but no one would actually help. I finally gave up on ever getting help and found better."
Erin Black
★★★★★
"Best monitoring service out there for kids. Especially when paired with bark."
Version: 1.1.2
Aubrey Luma
★★★★
"I have a love-hate relationship with this phone. There are a lot of things I love about it (safety, peace of mind, the ability to connect with my daughter and set a schedule on her phone), but there are A LOT of kinks with the app. The time on her phone is always wrong, the parent app is not accurate all the time, and messages don`t always get delivered/received. Overall, it`s good for what we need, just frustrating at times."
Version: 1.1.2
Erik Peterson
★
"This company is evil. It took me weeks to cancel my subscription. There is no cancelation process on the website, you have to speak to a customer support person. They refused to cancel unless I gave them thorough feedback on their app and ``what they can do better to retain my business.`` This company sucks, the service isn`t even that good. You can just use Google Family link for free and get the same protection for your child`s phone."
Version: 1.1.2
Robin Dickinson
★★★★★
"We`ve been using this phone since Dec 2020 when I realized the vaccines were coming and I didn`t want to deal with the nightmare of my kids hacking every parental control again. My kids are now 13 and 10 and the phones have grown with them. My son adds his ballet friends to safe contacts and I approve them. Both kids use most of the Google apps to keep track of their own lives, Greenlight to manage their money, and can take/edit photos they send to friends. Just the benefits of a smart phone."
Version: 1.1.2
The Pauper
★
"The app won`t open. It tries then crashes."
Version: 1.1.2
Sydney Wolffe
★
"Never received code in my email no matter how many resend code requests I sent"
Version: 1.1.2
Jonathan Blakeney
★
"So far, this app has more bugs than Joe`s house."
Version: 1.1.2
Bill Fortenberry
★★★★★
"Works great when paired with good hardware. We`ve used two different pinwheel phones, the first was their cheaper option which turned out to be a Blu phone. Blu makes cheap disposable phones that are notoriously unreliable, and we had nothing but trouble out of this phone. We replaced the Blu phone with the more expensive model, and that one was a Samsung phone. The Samsung has performed perfectly with no issues at all. The hardware made all the difference."
Version: 1.1.2
Amber Eve
★★★
"I love the Pinwheel portal/phone and service but the app is not really optimized for a phone and that really should be done for user friendly tasks!"
Casey Lang
★
"Almost never loads location info."
Version: 1.1.2
Barb Brown
★★★
"I learning and it`s going ok. But now the app stopped working and I can`t get in."
Version: 1.1.2
Debany Ransom
★
"The idea sounded great but has not been user friendly and has been difficult to cancel."
Version: 1.1.2
Allison Allen
★★★★★
"I bought 2 verizon versions. So far, we love it. I am not using Bark at the moment. Pinwheel standalone seems sufficient for our current needs. I like how you can send in suggested apps for them to consider."
Version: 1.1.2
Ryan Sullivan
★★★★★
"Love being able to know what my child is up to and where they are at. It`s not overly invasive of their experience but allows the parent to be aware of what they are doing and limits their exposure to unhealthy social media platforms!"
Version: 1.1.2
J H
★★
"Fails to load way too often. Set up blocks info at the bottom of the screen."
Version: 1.1.2
Shaylee Dearsman
★★★★★
"Update: The CEO personally reached out to me through email and customer service was lovely. My issues and concerns were addressed and resolved promptly. I can`t update my billing information even from a browser like it tells me to. None of the games available are that great and they refuse to approve other games like Two Dots that would be more entertaining."
Version: 1.1.5
Shaunna Fuller
★★★★★
"Pinwheel has been the perfect fit for us. As my kids get older and more responsible, I`ve changed settings to allow more access and installed more apps."
Version: 1.1.2
David Barber
★★
"App and pinwheel phone do not communicate. Too many wierd nuances. Interface is good though but still no function."
Version: 1.1.2
Lauren Hanson
★★★★★
"Top Notch Experience! I`ve not had any issues with Pinwheel. No app is perfect but this has given me such peace of mind. I`m not sure why some people have issues, but I have had none. I recommend this app and the Pinwheel phones to everyone. I wish this had existed when my kids were younger! Customer service is always amazing as well!"
Version: 1.1.4