Jessie
★
"Won`t let me log in, just hangs and crashes"
Version: 1.0
Ariel Aceron
★★★★★
"Andy and his crew are awesome! -ace"
Version: 1.0
Yolanda Gibson
★
"Very frustrating. Whenever I use the app and try to type in the coupon that was given to me, it never works. It`s frustrating 😒"
Version: 1.0
Kelsey Francisco
★★
"Ordered ahead, got there at the time the app said our food would be ready. 30 minutes later still no food. They are making food for multiple orders inside the building with workers just standing around and we`re still waiting on food ordered over 40 minutes ago."
Version: 1.0
Leandro Ochoa
★
"Downloaded the app and didn`t get the $5 promotion, quite frustrating"
Version: 1.2
Project HAPPY
★★★★★
"These bowls are 🤤🤤🤤 delicious. I also like their musubi. I ❤️ this place."
Version: 1.0
BrainsInBlackButter
★★★★
"First time here and liking my experience! Good, fresh food and good staff on board. Will come again 👍"
Version: 1.0
Linda L
★
"Scanning the QR code on the app didn`t work to claim reward points, so the staff told me to scan the barcode on the receipt. However, since I got takeout, I tried to scan the receipt when I was back at home but got an error: ``Guest not within range of a Pokeworks location.`` Nowhere on the scan page did it mention this detail. This app is even worse than the system they used before, which is pretty bad."
Version: 1.0
Ben Edelman
★
"This new app was not planned properly and was not managed well by the responsible team. Many meritorious complaints from other users in other reviews. In addition, the app now mischaracterizes prepaid stored value (gift card) as ``rewards`` and incorrectly restricts when and how such value can be used. Amateur. Basic review by qualified legal or product management staff would have caught this blunder. Amazingly difficult to reach appropriate staff at Pokeworks to try to devise a resolution."
Version: 1.0
Robert Bullock
★★★★★
"Great polish for a well deserved restaurant, it`s really easy to use now, give it a try or second chance now"
Version: 1.0
Joy Williams
★★★★★
"Gain points with every purchase and give discounts accordingly. Easy to use app."
Version: 1.0
Peter Liddicoat
★★★★★
"Worked as expected"
Version: 1.0
rich york
★
"Downloaded this app specifically for the $5 new member offer and its not there. I`m trying everything and cant find any contact info to assist me for 20 minutes now. Finally gave up since im hungry and ordered food from somewhere else. So much for your business."
Version: 1.0
Alesa Grant
★
"The new app is worse than the old one, and that`s really saying something. I see no option now to get a rewards barcode if I don`t order pickup or delivery. I always order in store to eat in, and that`s not going to change. Yesterday I sent my receipt to their excellent customer service team, and they added my points promptly, so that`s an option."
Version: 1.0
Cindy Rodriguez Muñiz
★★★★★
"Waaaay better app."
Version: 1.0
Nicole W.
★
"Worst app I have ever used. Plain and simple, it has never completed my order."
Jahn Giang
★
"Worse than previous app. For the past 3 orders I have scanned the receipt and I have been given the message of ``it is taking longer to find my check``. This is a pattern and I feel like pokeworks is trying to get out of fulfilling these rewards point. If that is the case, just be transparent about it, don`t tell me ``you can`t fine my check and that you will add it to my account when you do``."
Version: 1.0
Erin Ma
★★★★★
"Desaray and Daniel Santoni were awesome. I would have to say that this visit was the best experience that I`ve ever had."
Version: 1.0
Charlotte Shergur
★
"I eat at pokeworks every single day and this app has NEVER worked."
Sylvia Karina Garcia
★★★★★
"My favorite place!! Food is excellent and the staff is great!"
Version: 1.0