Resident Connect by Rentec
Resident Connect by Rentec
Residents access your account, pay online, and submit repair requests.
Reviews
20.00%
1.67%
10.00%
17.50%
50.83%
★
★★
★★★
★★★★
★★★★★
24 rates
2 rates
12 rates
21 rates
61 rates
Comments
Yvonne Vincens
★★★
"Why do we have to pay a $25 processing fee for bank accounts debit cards? When I typed in my bank account number it said not found. Rent is already high as it is, I expected a processing fee, but 25$? Y`all tripping. Lol"
Version: 1.0.0
"Why do we have to pay a $25 processing fee for bank accounts debit cards? When I typed in my bank account number it said not found. Rent is already high as it is, I expected a processing fee, but 25$? Y`all tripping. Lol"
Version: 1.0.0
Josh Brandon
★
"App is not registering make a payment. App is useless"
Version: 1.0.0
"App is not registering make a payment. App is useless"
Version: 1.0.0
Christina V.
★★★★★
"Great app, easy layout and easy to use"
Version: 1.0.0
"Great app, easy layout and easy to use"
Version: 1.0.0
A Google user
★
"I reached out by email to ask for more information on how to get the payment to process, also asked for a notification if payment does not process. They replied: ``we ask that you please contact your landlord directly for all further questions/comments related to your account. If you would like to know why your payment isn`t processing, they will be able to explain that to you. It is not our place to communicate with you directly because you are not our customer.`` Thanks for nothing"
Version: 1.0.0
"I reached out by email to ask for more information on how to get the payment to process, also asked for a notification if payment does not process. They replied: ``we ask that you please contact your landlord directly for all further questions/comments related to your account. If you would like to know why your payment isn`t processing, they will be able to explain that to you. It is not our place to communicate with you directly because you are not our customer.`` Thanks for nothing"
Version: 1.0.0
A Google user
★
"No option to even SIGN UP. What a joke!"
"No option to even SIGN UP. What a joke!"
Savage Cabbage
★
"I need to use this to pay my rent, but the app repeatedly asks me to verify that I`m human and won`t let me into the Tenant portal to pay my rent. Hate hate hate this!!!"
Version: 1.0.4
"I need to use this to pay my rent, but the app repeatedly asks me to verify that I`m human and won`t let me into the Tenant portal to pay my rent. Hate hate hate this!!!"
Version: 1.0.4
A Google user
★
"I am supposed to pay my rent, yet not create an account ? ? ? looks like Rented wants everyone to be evicted. not user friendly ."
Version: 1.0.0
"I am supposed to pay my rent, yet not create an account ? ? ? looks like Rented wants everyone to be evicted. not user friendly ."
Version: 1.0.0
Bobert Roswell
★★★★
"Does what it needs to and it`s intuitive to navigate"
Version: 1.0.0
"Does what it needs to and it`s intuitive to navigate"
Version: 1.0.0
Nghi Bui
★
"Can`t logged into my owner acct"
"Can`t logged into my owner acct"
Shirley Cate
★★★
"I have only paid once this month using the app and it shows on my boyfriend`s bank account shows three more transactions"
Version: 1.0.4
"I have only paid once this month using the app and it shows on my boyfriend`s bank account shows three more transactions"
Version: 1.0.4
diablosauce
★
"This is the WORST APP EVER. They continually debit my account twice for the monthly rent, causing me to overdraft my account. Then, when I call them, they tell me they don`t speak with tenants - only landlords! But, they made sure to get my full name & contact info before telling me that!"
Version: 1.0.0
"This is the WORST APP EVER. They continually debit my account twice for the monthly rent, causing me to overdraft my account. Then, when I call them, they tell me they don`t speak with tenants - only landlords! But, they made sure to get my full name & contact info before telling me that!"
Version: 1.0.0
Rochelle
★★★★★
"Very helpful for working people"
Version: 1.0.0
"Very helpful for working people"
Version: 1.0.0
A Google user
★
"no way for residents to create an account, just to sign in."
Version: 1.0.0
"no way for residents to create an account, just to sign in."
Version: 1.0.0
sandra Harris
★★★★★
"Very simple and easy"
Version: 1.0.0
"Very simple and easy"
Version: 1.0.0
Timothy Haynes
★
"It will not let me log in at all."
Version: 1.0.0
"It will not let me log in at all."
Version: 1.0.0
A Google user
★★★★★
"This app offers just the functionality that tenants need without making it too difficult or clunky. I love how the payments page shows a history of charges and payments and hides the background details that the landlord put in which is the correct way to do it. I`ve never had this app crash and it easily allows the tenant to set up one time or ongoing rental payments and allows them to submit maintenance requests. Great job."
Version: 1.0.0
"This app offers just the functionality that tenants need without making it too difficult or clunky. I love how the payments page shows a history of charges and payments and hides the background details that the landlord put in which is the correct way to do it. I`ve never had this app crash and it easily allows the tenant to set up one time or ongoing rental payments and allows them to submit maintenance requests. Great job."
Version: 1.0.0
A Google user
★
"Extra slow processing payments? I made 2 partial 50/50 payments. Rent Direct is only showing 1 of the payments, but not the other. My bank assures me both payments went through. My bank statement even reflects the payments were made, but here it is, 8 days later, and after a threatening text from my landlord 4 days ago about how he thought I would be a good tenant, but changed his mind because he`s missing the 2nd half, AND THE MONEY IS IN LIMBO SOMEWHERE! I paid it. WHERE IS THE MONEY? 🤬"
Version: 1.0.0
"Extra slow processing payments? I made 2 partial 50/50 payments. Rent Direct is only showing 1 of the payments, but not the other. My bank assures me both payments went through. My bank statement even reflects the payments were made, but here it is, 8 days later, and after a threatening text from my landlord 4 days ago about how he thought I would be a good tenant, but changed his mind because he`s missing the 2nd half, AND THE MONEY IS IN LIMBO SOMEWHERE! I paid it. WHERE IS THE MONEY? 🤬"
Version: 1.0.0
Marcus Follins
★★★★
"Really good app to have"
Version: 1.0.0
"Really good app to have"
Version: 1.0.0
Samantha Holbrook
★★★★★
"Safe and easy to use!"
Version: 1.0.0
"Safe and easy to use!"
Version: 1.0.0
A Google user
★
"This would have been wonderful to use but the convenience fee is utterly ridiculous! Therefore, I will continue to drive 2 hours to pay my bill. It`s a whole lot cheaper!!!!!"
Version: 1.0.0
"This would have been wonderful to use but the convenience fee is utterly ridiculous! Therefore, I will continue to drive 2 hours to pay my bill. It`s a whole lot cheaper!!!!!"
Version: 1.0.0
com.rentecdirect.app
Installs: 10,000+
(42,942 at
2024-03-07 11:22:31)
Version: 1.0.4
Category: Business
Pegi : Everyone
Publish Date : Oct 25, 2017
Update Date : 2022-07-21
Android Version : 5.0
Version: 1.0.4
Category: Business
Pegi : Everyone
Publish Date : Oct 25, 2017
Update Date : 2022-07-21
Android Version : 5.0
Available on
Publisher
Rentec Direct®
231 SW I St
Grants Pass, OR 97526
https://www.rentecdirect.com
rtapp+android@rentecdirect.com
Privacy Policy
231 SW I St
Grants Pass, OR 97526
https://www.rentecdirect.com
rtapp+android@rentecdirect.com
Privacy Policy
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Screenshots
DESCRIPTION
Rentec Direct provides instant access to property and rental data on the go. Tenants and residents can view their accounting, pay their rent, and submit maintenance requests through the app.
Important: Your property manager needs to enable your tenant portal in order to login to Resident Connect.
Key Features:
- View your current payment status
- Pay rent online or schedule automatic monthly payments
- See your rental billing history
- Submit repair orders with pictures from your phone
- Update notification preferences
Important: Your property manager needs to enable your tenant portal in order to login to Resident Connect.
Key Features:
- View your current payment status
- Pay rent online or schedule automatic monthly payments
- See your rental billing history
- Submit repair orders with pictures from your phone
- Update notification preferences
RECENT CHANGES
Updated user interface
Improved responsiveness
Support for more devices
Improved responsiveness
Support for more devices
DATA SAFETY AND SECURITY
This app has access to
Location
· precise location (GPS and network-based)· approximate location (network-based)
Other
· view network connections· control vibration
· full network access
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Security Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
Personal info
Email address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementName (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Photos and videos
Photos (Optional) : App functionality
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