Sonder - A Better Way To Stay
Sonder - A Better Way To Stay
Inspired design meets modern service
Reviews
16.01%
0.94%
3.97%
0.94%
78.15%
★
★★
★★★
★★★★
★★★★★
222 rates
13 rates
55 rates
13 rates
1,084 rates
Comments
Markus G
★
"Worst hotel stay ever. Avoid at any cost. They ask for KYC with detailed face screening just for a hotel booking, but at the same time they can`t deliver the correct gate code to enter the hotel room which I`ve already paid."
Version: 2.37.3
"Worst hotel stay ever. Avoid at any cost. They ask for KYC with detailed face screening just for a hotel booking, but at the same time they can`t deliver the correct gate code to enter the hotel room which I`ve already paid."
Version: 2.37.3
Matt Dempsey
★
"Worst experience ever. We needed to extend our stay a day. Customer service chat said they could do it for us. Said it was taken care of. It was not. We did not know they needed to send us a link giving permission to charge our card. The next day our code to our room stopped working. Cleaning staff scared my teen by trying to come into the room. Customer service blamed us. Tried to charge us for late check out and double charge us for cleaning that didn`t happen. Never. Use. This. Service."
Version: 2.36.11
"Worst experience ever. We needed to extend our stay a day. Customer service chat said they could do it for us. Said it was taken care of. It was not. We did not know they needed to send us a link giving permission to charge our card. The next day our code to our room stopped working. Cleaning staff scared my teen by trying to come into the room. Customer service blamed us. Tried to charge us for late check out and double charge us for cleaning that didn`t happen. Never. Use. This. Service."
Version: 2.36.11
Brenda Fletcher
★
"Can`t get it to download. Stays on pending for 45 min on tablet and phone. Will have to access thru airbnb"
Version: 2.21.2
"Can`t get it to download. Stays on pending for 45 min on tablet and phone. Will have to access thru airbnb"
Version: 2.21.2
Austin Kingrey
★
"False advertising of amenities, bad support, sketchy late fees. Makes you scan your face in. Would avoid at all costs."
Version: 2.35.15
"False advertising of amenities, bad support, sketchy late fees. Makes you scan your face in. Would avoid at all costs."
Version: 2.35.15
Nikita Sinayskiy
★
"Facebook login doesnt work. Had to use website instead."
Version: 2.20.9
"Facebook login doesnt work. Had to use website instead."
Version: 2.20.9
C
★
"Horrible app. Didn`t even get past the sign up."
Version: 2.17.20
"Horrible app. Didn`t even get past the sign up."
Version: 2.17.20
Cedric
★★★
"Didn`t have a sonder in my city/state"
Version: 2.13.0
"Didn`t have a sonder in my city/state"
Version: 2.13.0
Rob
★★
"The onboarding process is clunky and bounces between the app and your browser. And then they still need you to confirm your account in person. I understand it saves Sonder money, but it`s not a fun experience when you just want to check into your room."
Version: 2.17.20
"The onboarding process is clunky and bounces between the app and your browser. And then they still need you to confirm your account in person. I understand it saves Sonder money, but it`s not a fun experience when you just want to check into your room."
Version: 2.17.20
Robert Marshbank
★★★
"When booking Sonder on Airbnb you`re forced to download this app, forced to upload your license and then use this app for communication. I don`t mind sonder as an Airbnb alternative... But don`t make me do double the work to book a Sonder place if I found the rental on Airbnb."
Version: 2.35.24
"When booking Sonder on Airbnb you`re forced to download this app, forced to upload your license and then use this app for communication. I don`t mind sonder as an Airbnb alternative... But don`t make me do double the work to book a Sonder place if I found the rental on Airbnb."
Version: 2.35.24
Bill Niendorf
★★★★
"Awesome! Just one tweak. The date of birth screen only lets you scroll to your birthday. Takes a lot of tapping."
Version: 2.20.0
"Awesome! Just one tweak. The date of birth screen only lets you scroll to your birthday. Takes a lot of tapping."
Version: 2.20.0
kym Lapix
★★
"App keeps crashing"
Version: 2.31.4
"App keeps crashing"
Version: 2.31.4
Andrea Mattern
★★
"The chat feature keeps crashing the app. Samsung note 9"
Version: 2.36.5
"The chat feature keeps crashing the app. Samsung note 9"
Version: 2.36.5
A Google user
★
"very buggy. freezes. keeps exporting out to web site. no sort options."
Version: 2.3.1
"very buggy. freezes. keeps exporting out to web site. no sort options."
Version: 2.3.1
Alan Thompson
★★
"Frequently shows blank screen after picking or choosing a city. Have to clear cache before each use to temporarily fix issue. Slow response time generally. Android Samsung S8 on both 5GHz band wifi and 5G cell."
Version: 2.23.1
"Frequently shows blank screen after picking or choosing a city. Have to clear cache before each use to temporarily fix issue. Slow response time generally. Android Samsung S8 on both 5GHz band wifi and 5G cell."
Version: 2.23.1
Lydia Giordano
★
"It doesn`t show my listing. I don`t want to go to NY"
Version: 2.36.02
"It doesn`t show my listing. I don`t want to go to NY"
Version: 2.36.02
Elson Lim
★★★
"Good apartment in a good location. Amenities included towels, toiletries, cooking utensils. Would be my go-to booking if not for security issues: Main entrance, elevator and room are all accessible by a single password (one code for each guest). This means that someone attentive enough in the elevator would be able to see my passcode and access my room later on. If the feature to change the default password for each of these codes is allowed, I`d be a loyal customer for sure."
Version: 2.36.02
"Good apartment in a good location. Amenities included towels, toiletries, cooking utensils. Would be my go-to booking if not for security issues: Main entrance, elevator and room are all accessible by a single password (one code for each guest). This means that someone attentive enough in the elevator would be able to see my passcode and access my room later on. If the feature to change the default password for each of these codes is allowed, I`d be a loyal customer for sure."
Version: 2.36.02
Blake Barr
★★★
"Service itself is fine, but the app is not worth downloading. You`ll have to use your phones browser to book anyway, you`re better off just using a computer."
Version: 2.12.7
"Service itself is fine, but the app is not worth downloading. You`ll have to use your phones browser to book anyway, you`re better off just using a computer."
Version: 2.12.7
Yaron Budowski
★
"Worst of both worlds - Customer support is awful, and if you have an issue (e.g. had wifi issues), you have to explain yourself again and again every single time you talk to someone, while they just move your message along to the property owners and have no real info. In my case, it`s been 2 days of no wifi, and no solution in sight. I cannot just cancel and checkout since it`s non refundable. In addition, they`re very greedy - for example, a 25 USD request for a *one* hour early check-in."
Version: 2.36.6
"Worst of both worlds - Customer support is awful, and if you have an issue (e.g. had wifi issues), you have to explain yourself again and again every single time you talk to someone, while they just move your message along to the property owners and have no real info. In my case, it`s been 2 days of no wifi, and no solution in sight. I cannot just cancel and checkout since it`s non refundable. In addition, they`re very greedy - for example, a 25 USD request for a *one* hour early check-in."
Version: 2.36.6
Danielle Liddic
★★★★★
"Wonderful place! We loved it. Very Clean."
Version: 2.35.22
"Wonderful place! We loved it. Very Clean."
Version: 2.35.22
Samantha Webster
★★★★
"key pad to front entrance was stubborn but overall great place to stay. Just remember your on Canal St. very loud at night."
Version: 3.0.11
"key pad to front entrance was stubborn but overall great place to stay. Just remember your on Canal St. very loud at night."
Version: 3.0.11
com.sonder.mahalo
Installs: 100,000+
(270,604 at
2024-04-28 14:23:56)
Version: 3.9.2
Category: Travel & Local
Pegi : Everyone
Publish Date : Feb 4, 2019
Update Date : 2024-03-20
Android Version : 5.0
Version: 3.9.2
Category: Travel & Local
Pegi : Everyone
Publish Date : Feb 4, 2019
Update Date : 2024-03-20
Android Version : 5.0
Available on
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BYHOURS: Hotel Microstays
Screenshots
DESCRIPTION
Tired of choosing between boring hotels and “quirky” vacation rentals? Us too.
At Sonder we combine inspiring spaces with intuitive technology so you can experience a better way to stay. Whether it`s a quick trip or a lengthy getaway, our selection of rooms, suites, and apartments has you covered. All of our spaces feature designer details, keyless entry, and fast free WiFi. And every stay is supported by our local teams.
Unlock a better way to stay with the Sonder app
– Skip the front desk with our mobile key feature.
– Need something? Contact our team via in-app chat.
– Hungry? Explore our curated neighborhood guides.
– Want to sleep in? Delay your check-out with the tap of a button.
– Manage all your stays in one place.
Browse and book your next stay in 40+ cities around the world.
At Sonder we combine inspiring spaces with intuitive technology so you can experience a better way to stay. Whether it`s a quick trip or a lengthy getaway, our selection of rooms, suites, and apartments has you covered. All of our spaces feature designer details, keyless entry, and fast free WiFi. And every stay is supported by our local teams.
Unlock a better way to stay with the Sonder app
– Skip the front desk with our mobile key feature.
– Need something? Contact our team via in-app chat.
– Hungry? Explore our curated neighborhood guides.
– Want to sleep in? Delay your check-out with the tap of a button.
– Manage all your stays in one place.
Browse and book your next stay in 40+ cities around the world.
RECENT CHANGES
We update the Sonder app every single week to make your stay even more seamless than the last.
Here are few things we've made better for you in the latest update:
- Bug fixes and improvements.
Love the Sonder app? Leave us a review. If you have questions, feedback, or issues,
reach out to us at reservations@sonder.com.
Here are few things we've made better for you in the latest update:
- Bug fixes and improvements.
Love the Sonder app? Leave us a review. If you have questions, feedback, or issues,
reach out to us at reservations@sonder.com.
DATA SAFETY AND SECURITY
This app has access to
Location
· approximate location (network-based)· precise location (GPS and network-based)
Other
· draw over other apps· access Bluetooth settings
· Google Play license check
· control Near Field Communication
· full network access
· view network connections
· change network connectivity
· run at startup
· modify system settings
· prevent device from sleeping
· pair with Bluetooth devices
· connect and disconnect from Wi-Fi
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data isn’t encrypted
· Your data isn’t transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Device or other IDs
Device or other IDs (Optional) : AnalyticsPersonal info
Email address (Optional) : App functionality, Account managementName (Optional) : App functionality, Account management
User IDs (Optional) : App functionality, Account management
Data this app may collect
Files and docs
Files and docs (Optional) : App functionalityFinancial info
User payment info (Optional) : App functionalityMessages
Other in-app messages (Optional) : App functionalityPersonal info
Email address (Optional) : App functionality, Account managementName (Optional) : App functionality, Account management
Phone number (Optional) : App functionality
Photos and videos
Photos (Optional) : App functionalityVideos (Optional) : App functionality
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