A Google user
★
"It took up so much space on my phone"
A Google user
★★
"Does not include the TRS Turquesa. As old and run down as this place is, one would expect it to be included."
Version: 2.2.4
A Google user
★★
"This app is clumsy. You have to pick your hotel each time you log in? Also the restaurants let you click book but you can only book with the online concierge."
Version: 2.0.2
A Google user
★★★★★
"Loved it! Very convenient."
Version: 2.0.3
A Google user
★
"Terrible app. Wouldn`t allow me to make reservations and the chat portion failed 90% of the time. A person is always better on vacation to talk to and make reservations"
Version: 2.0.3
Victoria Gurrant
★★★★★
"Easy to use, helps navigate your vacation!!!!"
Version: 3.0.0
A Google user
★★
"Where`s the TRS Coral?"
Version: 2.0.9
A Google user
★
"Great concept but app does not work. Still had to go to guest services to override the system and manually book our reservations. We asked them just to make our reservations and they said we had to use the app. We showed them our phones and that that app doesn`t work and they landed up booking our reservations manually. Everyone u spoke to was so frustrated with this app. So much for going on a vacation to unplug. Wi-Fi did not work well either had to keep signing in and watching their video."
Version: 2.0.3
Thomas Hunter
★
"Nice rooms, but have had to request for towels since the second day of a seven day vacation. room service menu is sub-par considering what you are paying for to be here. alot a restaurants on property but TRS basically limited to 4, the steaks no matter the cut is mostly fat. Seen the butler once since the day we checked in. they keeps trying to sale you on their travel club (time share) even when your just asking for information about the different restaurants. Cancun so far is a bust."
Version: 2.3.3
A Google user
★★★
"App now provides map for 2 resorts only. better, but still needs to go back to providing room info for all resorts and map for all. please fix! it was once the most useful app. I rely on this app for my Palladium resort bookings. it was once more useful than the website. please fix"
Version: 2.0.9
Craig Bowyer
★★★★★
"Amazing hotel and staff"
Version: 3.0.5
Dana Williams
★★★
"why is there no option to type in the date? tabbing to the correct year of birth is crazy... especially for 70s babies!!!"
Version: 2.3.4
A Google user
★★★★
"Provided great information about the entertainment, activities and restaurants. Used it often. Can book reservations using the chat application but it did not clearly explain that."
Version: 2.0.3
A Google user
★★★★★
"I think it`s very good for looking at the menus and where the restaurants
are located."
Version: 2.0.3
Terri Stanley
★★★★★
"amazing, beautiful, friendly"
Version: 2.3.2
Rudy Scott
★
"Really poorly designed app. The experience is so inconsistent and there are design/UI choices that make no sense. Simple things can take way too many steps in this app"
Version: 2.3.4
Eli H
★★★★★
"Beautiful place and friendly staff and a functional app that serves all needs"
Version: 2.3.4
A Google user
★★
"Activities are not updated. Said there was a show at the the theater but it
was moved to the beach and changed to party"
Version: 2.0.3
A Google user
★★
"To sign on it displays all the guests names at the hotel which is unacceptable. The chat function is not well staffed so takes a long time to get a response. The chat function on app is only way to get dinner reservations which is the only reason why I used it."
Version: 2.0.1
A Google user
★★
"App is quirky and useless to me. I can`t log in because my room is in Grand Palladium Bavaro and only Punta Cana is a location choice. So it doesn`t recognize my room number. Disappointing. Uninstalling."
Version: 2.0.1