Rolf Orest
★★
"The GPS location is a joke, it can take up to an hour to get the location of your vehicle. The app also logs you out constantly, so you have to log back in using all the log in credentials. Keep trying VW, especially on the vehicle locator."
Version: 2023.11.2-1
Ruth Leonard
★★
"I can do almost nothing on my side with this app. More often than not, the things that are available (like climate control) don`t work."
Version: 2023.11.2-1
Christopher Smith
★★★★★
"works well and provides valuable information"
Version: 2023.11.2-1
Bryan Starr
★
"The performance and reliability of this app for my 2023 VW ID.4 is STILL terrible in 12/2023. I can`t believe I am saying this, but the mobile app for my Chevy Bolt 2020 is 100x more reliable and 5x as fast. This app is painfully slow to navigate, update, and log in. Location of the vehicle on occurs when parked and even then often shows wrong location. I was hoping for better, since I really like my ID.4."
Version: 2023.11.3-3
George McD
★
"too many useful features removed from the app. Can`t tell if car is locked, cluttered with junk advertisements instead of information."
Version: 2023.11.2-1
Saeed Hossain
★
"new redesigned UX no longer shows key vehicle information, lock status, miles etc. not sure why the interface and information needed to change when the issue with the app was back end performance."
Version: 2023.11.2-1
DL Cole Sr
★★★★★
"It provides relief from stressing if you locked your car doors or not. Simply login and the status is there. Bam!"
Version: 2023.10.1-5
Steve Wooten
★
"only works now and then"
Version: 2023.11.2-1
CJ Conti
★★★★★
"it actually works as advertised, go figure"
Version: 2023.10.1-5
Jason corbett
★
"The new update again fails. The new layout looks good but still not able to lock car. What a joke!"
Version: 2023.11.1-6
David Secker
★
"The app routinely logs me out, requiring me to enter a username, password, and PIN to check something like the charge level of my car. My banking app is easier to get into. The status of the door locks is often wrong. The ability to turn on the climate control works sometimes; definitely hit or miss and always slow to respond. The app is like the user-experience technology in the ID.4, terrible. It has good intentions, I`m sure but it misses the mark and needs more work."
Version: 2023.11.1-6
Sara Krzyzaniak
★★
"doesn`t always work"
Version: 2023.11.2-1
andres amaya
★
"the app unlocks my car without me doing anything. I will just be sitting in my couch and I get the notification that my doors have been unlocked. no one opened it or use the keys. this is a big flaw"
Version: 2023.11.2-1
Nick Dearing
★★
"The estimated range displayed in the app sometimes doesn`t match the vehicle. I set the charge limit in the app to 90% today for a long trip and the app reflects the change but car only changed to 80% and shows and 80% limit"
Version: 2023.11.3-3
Vince M
★
"2023 update: one step forward, two steps back. New version report: nothing has visibly improved for the ID.4, and now we`ve even lost the vehicle locked/unlocked and door/window open status. Way to go VW. 2020. Ridiculously bad app to support a $200 service! Now it won`t even let me log in. And the support email given below is not monitored and gives you an automated reply!"
Version: 2023.11.2-1
Henry Ortiz
★
"previous was better. now I can`t tell if my car is charging or not. why does it now ask me to ``start charging`` when Charging Apps already ask that?"
Version: 2023.11.1-6
Julio Roberts
★★★★
"Still working with the apt"
Version: 2023.11.2-1
Michelle Wong
★★
"glitches to set up. took over an hour to get it set up"
Version: 2023.10.1-5
Ryan Stille
★
"kind of sucks. always have to log in again. always have to reenter my pin. just takes way too much work. Update - one year later and still no improvements. Imaging walking out of the store, wanting to start your car, and your app forces you to login. Why doesn`t this app just use my finger print or something? Who developed this app for VW? I am disappointed."
Version: 2023.10.1-5
TEDDY K
★
"The November 2023 update has rendered this app utterly worthless, completely stripping it of its essential remote car start feature. It`s baffling and frustrating how updates consistently degrade the app`s performance. I strongly urge a return to the former, functional version and a total abandonment of this current, abysmal failure."
Version: 2023.11.2-1