Verizon Care Smart
Verizon Care Smart
Activate and manage Care Smart features for eligible IOS and WearOS devices.
Reviews
40.57%
6.60%
6.60%
7.55%
38.68%
★
★★
★★★
★★★★
★★★★★
86 rates
14 rates
14 rates
16 rates
82 rates
Comments
Kenneth Shafer
★★★★
"What else can I do w/ verizon care smart watch"
Version: 1.2.2.83 PROD
"What else can I do w/ verizon care smart watch"
Version: 1.2.2.83 PROD
Michael Noerr
★★
"Has nothing to do with technical support, unlike the representative led me to believe when he had me download it. UPDATE: Response to reply. I no longer havethe app on my phone so I cannot reach outthat way. I can, however, clarify what I meant. My phone would not complete a system update (turns out it was too old). I called and spoke to a ``Level 2`` technical support specialist who had me download this app. He said this is how he could see into my phone and see what was happeneing. Bottom line, the tech support agent LIED. Everything he said he was ``doing in the background`` was a lie. When all he had to say was my phone was too old to receive system updates. Bottom line: This app is not for system updates and that is what I was told it was for. You could almost say my review hass nothing to do with this app, just like this app had nothing to do with resolving my problem."
"Has nothing to do with technical support, unlike the representative led me to believe when he had me download it. UPDATE: Response to reply. I no longer havethe app on my phone so I cannot reach outthat way. I can, however, clarify what I meant. My phone would not complete a system update (turns out it was too old). I called and spoke to a ``Level 2`` technical support specialist who had me download this app. He said this is how he could see into my phone and see what was happeneing. Bottom line, the tech support agent LIED. Everything he said he was ``doing in the background`` was a lie. When all he had to say was my phone was too old to receive system updates. Bottom line: This app is not for system updates and that is what I was told it was for. You could almost say my review hass nothing to do with this app, just like this app had nothing to do with resolving my problem."
Kimberly Hernandez
★
"Unable receive notification from messages from my son. My wife and I have the same phone and she is able to receive them."
Version: 2.0.0.2
"Unable receive notification from messages from my son. My wife and I have the same phone and she is able to receive them."
Version: 2.0.0.2
Darla Starnes-Lee
★
"This updated app is terrible. I can`t see the screen to text and GPS is never correct. I use mine for my child, so it would help if these updates actually worked."
Version: 2.0.0.1
"This updated app is terrible. I can`t see the screen to text and GPS is never correct. I use mine for my child, so it would help if these updates actually worked."
Version: 2.0.0.1
N Toth
★
"The accuracy pinpointing the location of the watch paired with this app is horrible. The location will move miles one minute in the opposite direction, then back to the original location the next minute. As of a week ago, the app no longer allows the user to use screenshots in the app, which now makes this app and the watch pointless. I already sent an email about this issue but have not received a response."
Version: 2.1.1.0
"The accuracy pinpointing the location of the watch paired with this app is horrible. The location will move miles one minute in the opposite direction, then back to the original location the next minute. As of a week ago, the app no longer allows the user to use screenshots in the app, which now makes this app and the watch pointless. I already sent an email about this issue but have not received a response."
Version: 2.1.1.0
brad holsapple
★★★★
"After receiving my complaint on the log in issues I was having, they were quick to correct the problem and issue and update. I am able to use the app as intended, although it does still lag when using GPS. Thank you"
Version: 2.0.0.9
"After receiving my complaint on the log in issues I was having, they were quick to correct the problem and issue and update. I am able to use the app as intended, although it does still lag when using GPS. Thank you"
Version: 2.0.0.9
Ryan Florida
★★★★
"Update: The developer reached out to me and explained how to get around on the app and I can now say that it does function in every way that I need it to. It`s still not that intuitive getting around but I can communicate with both of my daughters now through the app. Thanks for the response!"
Version: 1.2.2.83 PROD
"Update: The developer reached out to me and explained how to get around on the app and I can now say that it does function in every way that I need it to. It`s still not that intuitive getting around but I can communicate with both of my daughters now through the app. Thanks for the response!"
Version: 1.2.2.83 PROD
Judy Glynn
★★★★
"I would like to be able to turn off gps. My husband is always in the house. He does not text as he is shaky and I wish there was only a call button."
Version: 2.0.0.1
"I would like to be able to turn off gps. My husband is always in the house. He does not text as he is shaky and I wish there was only a call button."
Version: 2.0.0.1
Essie Evans
★★★★
"Looking for answer to complete my Facebook account and my gmail account and google account."
"Looking for answer to complete my Facebook account and my gmail account and google account."
Jamie Bible
★★★
"Disappointed! I just got the app upgrade (not my choice) and I am so disappointed in the satellite tracking image. Since Oct I have used this for my 12 yr old and LOVED the tracking feature. Image was clear, close up, and accurate. Now it`s so far away there`s almost no point. I thought graphics were supposed to improve...this is worse. 👎"
Version: 2.0.0.1
"Disappointed! I just got the app upgrade (not my choice) and I am so disappointed in the satellite tracking image. Since Oct I have used this for my 12 yr old and LOVED the tracking feature. Image was clear, close up, and accurate. Now it`s so far away there`s almost no point. I thought graphics were supposed to improve...this is worse. 👎"
Version: 2.0.0.1
Calvin Hartz
★★★★★
"For what I use it for, it`s great. I have Vascular Dementia. So my wife knows where I am at all times. Thanks for the peace of mind!"
Version: 1.2.34.51 PROD
"For what I use it for, it`s great. I have Vascular Dementia. So my wife knows where I am at all times. Thanks for the peace of mind!"
Version: 1.2.34.51 PROD
Venkat P
★★★★★
"Very reliable watch and app"
"Very reliable watch and app"
Gina Bencivengo
★★★
"This app/watch has so much potential, but it just falls short for me. I bought the watch for my 10 year old son who I didn`t want to have a phone yet. He is always bike riding and comes home from school on the bus and is home alone. I like to be able track him, but the real time tracking rarely works and is always just spinning. I`ve reached out to customer support but they were not able to help. Messages and calls work fine though."
Version: 2.0.0.2
"This app/watch has so much potential, but it just falls short for me. I bought the watch for my 10 year old son who I didn`t want to have a phone yet. He is always bike riding and comes home from school on the bus and is home alone. I like to be able track him, but the real time tracking rarely works and is always just spinning. I`ve reached out to customer support but they were not able to help. Messages and calls work fine though."
Version: 2.0.0.2
Gloria Henderlong
★
"This update is not an improvement. Please fix the tracking. I can`t seem to get it to track my dad properly."
Version: 2.0.0.1
"This update is not an improvement. Please fix the tracking. I can`t seem to get it to track my dad properly."
Version: 2.0.0.1
Tammy B.
★★
"I haven`t been able to see my son`s location on the app for several days now. The location is stuck on our home address. I`ve reinstalled it multiple times already. Seems even worse since I updated a few days ago but was not doing a good job tracking shortly before that either...just even worse now"
Version: 2.1.1.0
"I haven`t been able to see my son`s location on the app for several days now. The location is stuck on our home address. I`ve reinstalled it multiple times already. Seems even worse since I updated a few days ago but was not doing a good job tracking shortly before that either...just even worse now"
Version: 2.1.1.0
kathy lampkins
★
"I would not recommend tge app nor smart care. I am very dissatisfied with the app and the smart care watch. It doesn`t f. Real time movement you hv to set up times for 7t to alert you which keeps the battery run down. Neither is it accurate nor seems to be able to track the person I love. I uninstalled the app like they said and still 1 1/2 months later it is still not giving the step count thru out the day nor updating the tracking system."
Version: 2.0.0.1
"I would not recommend tge app nor smart care. I am very dissatisfied with the app and the smart care watch. It doesn`t f. Real time movement you hv to set up times for 7t to alert you which keeps the battery run down. Neither is it accurate nor seems to be able to track the person I love. I uninstalled the app like they said and still 1 1/2 months later it is still not giving the step count thru out the day nor updating the tracking system."
Version: 2.0.0.1
Nancy Freerksen
★★★★★
"Great for keeping track of my father with dementia"
Version: 1.2.2.83 PROD
"Great for keeping track of my father with dementia"
Version: 1.2.2.83 PROD
k hockman
★
"Fix this app or im getting rid of this watch!"
Version: 2.0.0.2
"Fix this app or im getting rid of this watch!"
Version: 2.0.0.2
Matt Woodke
★★★
"Installed update. Still cannot sign in"
Version: 2.0.0.9
"Installed update. Still cannot sign in"
Version: 2.0.0.9
Sophia Schmidt
★
"This was fantastic and I loved it......until the update. Messages and notifications are late or come in the next day. Map graphics are awful now. Messaging is messed up, half the box is behind my keyboard with no way to put it back where it was pre-update. I can`t see what I`m typing. Verizon needs to fix the update and issue another. Why ``fix`` it if it wasn`t broke?!?! SUPER disappointed!!"
Version: 2.0.0.1
"This was fantastic and I loved it......until the update. Messages and notifications are late or come in the next day. Map graphics are awful now. Messaging is messed up, half the box is behind my keyboard with no way to put it back where it was pre-update. I can`t see what I`m typing. Verizon needs to fix the update and issue another. Why ``fix`` it if it wasn`t broke?!?! SUPER disappointed!!"
Version: 2.0.0.1
com.vzw.mpershub
Installs: 10,000+
(35,510 at
2024-04-19 11:33:41)
Version: 3.0.7.422
Category: Lifestyle
Pegi : Everyone
Publish Date : Apr 21, 2020
Update Date : 2024-04-03
Android Version : Varies with device
Ad Supported : Yes
Version: 3.0.7.422
Category: Lifestyle
Pegi : Everyone
Publish Date : Apr 21, 2020
Update Date : 2024-04-03
Android Version : Varies with device
Ad Supported : Yes
Available on
Publisher
Verizon Consumer Group
One Verizon Way, Basking Ridge, New Jersey
http://www.verizonwireless.com
CareSmart.Feedback@VerizonWireless.com
Privacy Policy
One Verizon Way, Basking Ridge, New Jersey
http://www.verizonwireless.com
CareSmart.Feedback@VerizonWireless.com
Privacy Policy
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Screenshots
DESCRIPTION
The Verizon Care Smart app lets you activate and manage Care Smart’s Get Help– Professional Monitoring service, as well as other Care Smart features, on eligible models* of Samsung Galaxy Watch (Wear OS) and Google Pixel Watch (Wear OS) and Apple Watch connected through a valid plan to the Verizon network. Use the Care Smart app to set up Care Smart’s Get Help - Professional Monitoring (subscription required). A Get Help agent responds 24/7 when you tap the watch’s Get Help button or when the watch reports a fall. As needed, the agent can notify emergency services with your location and can also conference in a trusted personal contact. Your Trust Circle contacts can view your location and are notified when the agent closes your case. Care Smart Tile and Complication provides you with a quick shortcut to reach Professional Monitoring services in an emergency.
(In contrast, the Verizon Care Smart Watch is also compatible with the Care Smart app, but that watch does not support the Get Help services. However, it does allow the watch user’s Trust Circle contacts to communicate with and locate the watch by using the Care Smart app.)
Care Smart Get Help - Professional Monitoring for eligible models of Samsung Galaxy Watch (Wear OS) and Google Pixel Watch (Wear OS) and Apple Watch is now available as part of the Verizon MyPlan SmartWatch Data and Safety Perk. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/
*Care Smart is available for these Wear OS devices: Google Pixel Watch and Samsung Galaxy Watch4 and later. Care Smart is also available for Apple Watch 4 and later.
(In contrast, the Verizon Care Smart Watch is also compatible with the Care Smart app, but that watch does not support the Get Help services. However, it does allow the watch user’s Trust Circle contacts to communicate with and locate the watch by using the Care Smart app.)
Care Smart Get Help - Professional Monitoring for eligible models of Samsung Galaxy Watch (Wear OS) and Google Pixel Watch (Wear OS) and Apple Watch is now available as part of the Verizon MyPlan SmartWatch Data and Safety Perk. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/
*Care Smart is available for these Wear OS devices: Google Pixel Watch and Samsung Galaxy Watch4 and later. Care Smart is also available for Apple Watch 4 and later.
RECENT CHANGES
bug fixes
DATA SAFETY AND SECURITY
This app has access to
Calendar
· read calendar events plus confidential information· add or modify calendar events and send email to guests without owners` knowledge
Camera
· take pictures and videosContacts
· modify your contacts· read your contacts
· find accounts on the device
Device ID & call information
· read phone status and identityIdentity
· find accounts on the device· add or remove accounts
Location
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· change your audio settings· full network access
· view network connections
· set an alarm
· prevent device from sleeping
· create accounts and set passwords
· run at startup
· Google Play license check
· use accounts on the device
· read Google service configuration
· reorder running apps
· draw over other apps
· control vibration
· modify system settings
Phone
· read phone status and identity· directly call phone numbers
Photos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wearable sensors/Activity data
· body sensors (like heart rate monitors)Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
Health and fitness
Fitness info (Optional) : App functionalityLocation
Precise location (Optional) : App functionality, AnalyticsData this app may collect
App activity
App interactions (Optional) : AnalyticsApp info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Audio
Voice or sound recordings (Optional) : App functionalityContacts
Contacts (Optional) : App functionalityDevice or other IDs
Device or other IDs (Optional) : App functionality, Account managementHealth and fitness
Fitness info (Optional) : App functionalityHealth info (Optional) : App functionality
Location
Precise location (Optional) : App functionality, AnalyticsMessages
Other in-app messages (Optional) : App functionalityPersonal info
Address (Optional) : App functionalityEmail address (Optional) : App functionality, Account management
Name (Optional) : App functionality, Account management
Phone number (Optional) : App functionality, Account management
User IDs (Optional) : App functionality, Account management
Photos and videos
Photos (Optional) : Account management
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