Jackson Mergler
★
"It took them years to finally make this app and it is garbage. App crashes on opening rewards"
Version: 1.0.1
Laura Turner
★
"Terrible app. The new rewards system is a scam. I will stick to Starbucks at least you don`t have to spend $1000 to get a free drink"
Version: 1.0.0
Jake Hult
★★★
"This is the second time we`ve tried the instant pay function and it hasn`t worked. Also the app says they have sugar free praline and they don not"
Version: 1.0.0
Jason L
★
"Can`t use rewards, errors out when you try to check out with rewards activated."
Version: 1.0.0
Jace Gatmaitan
★
"App is garbage. I deposited 25 dollars and then when it reloaded another 25 dollars automatically, it kept showing the same amount. Waited a week for it to clear and still shows the same amount. Didn`t go through on their end today when I used the app but it shows in my transaction history. Nobody could tell me how to use the app. Told me to call technical support."
Version: 1.0.1
Ken J (Kenkaniff)
★★
"I was excited to see Ziggi`s switch to an app to track rewards . I`m not a huge fan of giving my bank or card info up, as even the biggest of companies are hacked and info is leaked, so not adding my card info and just using it to scan for rewards was a slight improvement. Unfortunately the latest update seemed to erase my sign in credentials and lose any rewards I had earned. For as popular as Ziggi`s seems, we should make sure things run smoothly when it comes to customer interactions."
Version: 1.0.1
Dan “Domestic Dan” Lee
★
"The entire app process is set up so that if you forget to show it before you pay you lose the points. Overall the app probably works fine, but this is not a fair replacement for the old cards. Another example of technology benefiting the vendor and not the consumer. Plus this is likely just a data gathering system for ziggis, something they couldnt do with punchcards!"
Version: 1.0.0
MrsMarkus 119
★★
"I love my local Ziggis. Switching to the app was not good news to me, but I tried it. After calculating the rewards, it requires me to spend a lot more money than with the previous punch cards. For the first Tier, you need to spend $75 to get $4 in rewards. I wish they would have stuck with the punch cards rather than spending their money developing an app."
buggage1
★★
"I love Ziggis but their App never works. You can look at the menu fine, but when it comes to making an order you get a constant error message, making it impossible to use the mobile order feature. When you have complicated orders, that mobile order would come in handy rather than repeating yourself constantly over the speaker and still getting the order wrong."
Version: 1.0.1
Breanna Nelson
★
"Doesn`t really save you money"
Version: 1.0.0
Christine Matthie
★★★
"Glitchy Does not save my orders for all stores. Have to begin them at each store location. Hard to see the reward free coffee or to have it save for later."
Version: 1.0.1
Ariana Samperio
★
"I was charged twice and told it would be refunded to my account and never was! This app isn`t the best."
Version: 1.0.0
Jeff Pignataro
★★★★★
"Absolutely the best coffee in town! So glad to see that they have an app available now. Gives you all the features you need quickly and easily."
Version: 1.0.0
Michelle B
★★
"I really wish I could love this app, but until rewards are fixed to not crash the app when trying to redeem, I will have to leave my review as is."
Version: 1.0.0
Alek Caskey
★★★★★
"App continually says email is not valid. Once this is fixed I`ll give the app another go"
Version: 1.0.1
M. Sanchez-Moyano
★
"Main criticism for now is that the payment function, for Android at least, doesn`t work more often than it does work. So they`ll take your money to preload it happily, and then more often than not I still have to pay separately because it doesn`t work."
Version: 1.0.0
Cheryl Douglas
★★
"I was told by an employee of one of your stores that I could use my receipt instead of an in store scan to earn my rewards. I do not see how to do that."
Version: 1.0.1
Veronica Gallegos
★★
"Keeps crashing. Can`t use the app"
Version: 1.0.0
Eddy E
★★★★★
"Ziggy`s is simply a great place for caffeine"
Version: 1.0.0
Tyson Parker
★
"Dev needs to look how these apps work. There are plenty of examples of well done. This app when it does work has poor user experience. Oh, it does work at some locations, others it does not scan the payment for the cashier but shows it for the client causing backup to everyone arguing over if payment needs to be done another way. This has cost Ziggies my business until its fixed. Back to dunkin."
Version: 1.0.0