Graham Eaves
★★
"Unable to update camera firmware - app is telling me my camera does not have the latest software version but the ``update`` button does not do anything. On the ``about device`` screen it says 13.11.2019 is the latest version, but on the ``check update`` screen it says 17.02.2020 is the latest. I have now done a factory reset, re-connected the camera and still can`t get the latest firmware update to work Rating dropped due to receiving no reply to my problem"
Version: 1.3.8
Sam Whitehead
★
"Never connect to camera partner can on her phone,I can`t"
Version: 1.3.8
Eddy Udi
★★★
"Waste if money, video, alert, recording quite useless"
Version: 1.3.8
Nicholas Harlin
★
"Shocking. Absolutely shocking. Downloaded app on Huawei Honor 10 lite phone and when you click on app to open it doesn`t. My wife managed to get app to open on IPhone but set up is failing even after minimum download required is met."
Version: 1.3.5
Per Larsson
★★
"Switch to the new app! Don`t use this one! This app does not show the correct IP of camera, and settings are a bit difficult to decipher. The RTSP URL is not available anywhere in app."
Version: 1.3.8
Matthew Conway
★★
"Please refer back to last update new update has ruined it now app is constantly asking for a password and playback crashing"
Version: 1.3.5
Héctor Zárate
★★★★★
"Last update (1.3.5) broke the replay functionality. The apps keeps showing the text ``searching `` and recordings are never played. Also the option in the main settings to enable RTSP is now gone ins this update. Steinel reacted fast and publish a new version v1.3.6 that fixed the problem with the play back. Versión 1.3.7 enabled again rhe option to enable/ disable the RTSP protocol."
Version: 1.3.8
U G
★
"Einfach nur schlecht :-(. Die App selber ist ne Katastrophe. Stürzt auf Anhieb mit nem black screen ab und wenn man sie dann Mal am Rennen hat merkt man, das die 210€ teure smart Lampe der absolute Schrott ist - rein Software mässig! Mechanisch und elektrisch ist es absolut Made in Germany, keine Frage. Aber die Software sowohl der Lampe als auch der App ist ungenügend... Habt ihr euch Mal Hausautomation angesehen? Das ist deutlich mehr als Alexa und Google Home. MQTT ist nur ein Schlagwort..."
Version: 1.2.6
leo nolan
★
"Can`t connect to cam won`t. accept passwords"
Version: 1.2.6
A Google user
★
"Noise background generated by camera. There is actually no customer support."
Version: 1.0.6
DOBRE FLORIN
★
"After the last update, the camera can no longer be accessed remotely, only when the phone is connected to the same network you can do that. I want to mention that I used the application without problems for 1 year, but unfortunately after the last update only problems appeared."
Version: 1.4.5
A Google user
★★★
"Seit dem letzten Firmware Update funktioniert bei mir das Replay nicht mehr. (Android und iOS) Genau diese Funktion fand ich praktisch. Schön wäre aber auch wenn man die älteren Videos (wenn man dann dran kommt) auch aufs Handy abspeichern könnte."
Version: 1.1.6
emil zaetz
★★★
"when I connect the second camera, the first one automatically goes offline. I can only see one live camera"
Version: 1.3.8
Rob Evans
★★★★
"Great looking well built lights but the app/software needs an update. Off-line and loss of recordings are the issue."
Version: 1.2.6
A Google user
★★
"Poor translation into English, including several spelling mistakes. Great difficulty connecting to the camera, with unhelpful error messages"
Version: 1.2.0
jac Kaandorp
★
"Crashes on Android when you want to view recordings."
Version: 1.2.6
Peter Johnson
★★★★
"The link between app and cam requires Good WiFi to be reliable, especially in houses with upvc double glazing. I installed a second WiFi router in the roof space to get round initial problems. Output from the app is visible from the Internet (ie beyond the reach of home WiFi) without user intervention, which the device manages to do without it showing in the router`s list of connected devices. Strange."
Version: 1.3.8
John Radford
★
"Can`t use this app anymore as being forced to upgrade to new firmware and app that don`t work. I am going to have to buy a new camera light to replace a product that was broken by the manufacturer."
Jack Buchanan
★★
"Light is great quality and easy to install. Picture quality is also great but the app is very poor. The camera does not record for some reason and the HD card is fitted correctly however even after a reset, the camera will still not record."
Version: 1.3.8
Bećir Halilčević
★
"At the very beginning, it was working perfectly fine. But now, I downloaded both apps to compare some things, and at version 1.0 it`s showing Firmware updated is available, but Update button doesn`t work, on the other side, version 2.0 doesn`t show updates at all. And also, camera recordings are not working. At version 2.0 it shows we have records but it`s unavailable to play, on the app 1.0 recordings is not found. Solutions?"
Version: 1.3.8