LivdProduced
★
"Membership card is not accessible through app and no one responds through member services emails"
Version: 1.5.1
A Google user
★★
"i updated my Art Institute membershp several months ago, but the app didn`t update and continues to show my old, expired membershp date. No apparent way for user to update this information."
Version: 1.1.3
Tom Byrom
★
"Couldn`t access my membership card because I kept getting sent to the number pad when trying to enter my membership ID. I got the full keyboard for the password. Weird. Useless app."
Version: 1.5.1
A Google user
★★★★★
"Really great app, well-made and easy to use. So useful for learning more about the works and the museum itself. Great job guys!"
Version: 1.0.0
A Google user
★★
"The audio tour is worthless, it jumps between floors every few audio clips (The Essentoals Tour). Every few clips a restart was needed so that the audio clip will start. The audio clips are repetative, for example in the Miniatures Tour a few sentences repeated over and over again in almost every audio clip, which became very annoying, very quick. The app is a great idea, as the addmition fee is high, and the audio tour is an extra 7$. But please improve the app...."
Version: 1.1.3
A Google user
★
"Timeout repeatedly when attempting to login."
Version: 1.3.0
raju singh
★★★★★
"Wow...wow... wow. The Art Institute is deceptively big and the art covers human existence from prehistoric to yesterday. Easy to use app."
Version: 1.5.1
Geoffrey Williamson
★
"I have never been able to get this app to display my member card, which is the most necessary function as I can`t enter the museum without it being able to do this. The museum has been completely unhelpful in my three attempts to resolve the problem. They just print for me an access pass."
Version: 1.5.1
A Google user
★
"Won`t load my membership card."
Version: 1.2.0
Devin Turner
★★★★
"I had some issues accessing audio content for certain pieces, but otherwise the execution is impressive and really added to the experience. If you`re going to the Art Institute; grab this app. My only gripe is that I really wish some of the exhibits had an exhibit-wide audio track to give context; this would pair really well with the single artwork audio logs."
Janet Thabit
★
"The membership card doesn`t show so it`s pretty useless to me at the moment"
Version: 1.5.1
A Google user
★★★★★
"great way to experience the museum"
David Koppana
★★★★★
"This is a world class museum. Expect heavy crowds in front of ``American Gothic`` and ``La Grande Jette.`` Museum staff are greatly stressed by bad behavior in the bldg. DO NOT TOUCH labels were added in the modern wing; should not the public already know, don`t touch sculptures."
Version: 1.5.1
Bart Rydzewski
★★
"I renewed my membership and some personal details. Now Membership Card does not load. There is no way within the app to change/update credentials. Somehow, even after after reinstalling the app, it goes back to the old credentials and does not let me update them. I spent a lot of time on hold and talking to membership support staff but as nice as they were, they did not offer any solutions. I also send an email asking for support but never received a response."
Version: 1.5.1
maryanne burgess
★
"Never able to access. Just shows ``pending`` and goes around and around forever. No good!"
A Google user
★
"audio does not push to bluetooth headphones. only way to listen to audio is to do it against the actual speakers on the phone. horrible."
Version: 1.1.2
Katherine Macika
★
"The app is worthless. It does not work with headphones. Without it plays, no problem. All my settings are triple checked and other apps play to my headphones with no issue. Incredibly frustrating. Wasted time."
Version: 1.5.1
A Google user
★★
"needs bluetooth capability and better headphone volume"
Version: 1.1.2
A Google user
★★
"it would have been super convenient to quickly hear about a few things. however, the app volume control didn`t consistently work and I had to restart or force kill the app a couple of times to look up and play clips."
Version: 1.1.2
Jorden Kawamoto
★
"My Access Member Card won`t load. The page gets stuck in a loading cycle. There is no clear way to log out, and log back into the app. Terminating the app and restarting it does not help. Uninstalling and reinstalling the app does not work. There is not a clear error message after a timeout, the page just hangs indefinitely."
Version: 1.5.1