Allan Ryan
★
"Wants passport details for UK booking. Got name boxes mixed up, no way to amend. Odd Spanish words thrown in. Badly thought out and executed app."
Version: 6.1.0
J L
★
"Doesn`t work! As with the other reviewers, this simply does not work. Gives a 402 error. Trying to confirm your booking forces you towards this App and even ordering dinner when at the hotel as you are supposed to scan a QR code for the dinner menu (really Melia, do you have any idea of the demographic who uses your hotels!) which guess what? Takes you to this App!"
Version: 6.2.6
A Google user
★
"Restaurant reservations don`t work. Activity reservations don`t work. Resort amenity schedules are not accurate. Check-in doesn`t work. App crashes regularly. In other words, completely and utterly useless."
Version: 4.13.4
Corin Turner
★★
"Can`t use... the navigation bar is in english and the other options in the meat of each area are in spanish with no identifyable way of selecting another language. At least in a browser Google translate could`ve made up for this design limitation. Melia caters to many guests who speak English, Spanish, and Russian. Please fix -- because the app limitations are sending guests to the front desk for things that we should be able to do in the app. Please think things through more carefully."
Version: 5.0.0
A Google user
★
"App does not work don`t waste your time. I`ve repeatedly entered the information required while staying in me terramar and it just doesn`t work. Asked reception in hotel and they tried but to no avail. Apparently it rarely does according to hotel staff"
Version: 4.10.1
A Google user
★
"Useless appointment"
Version: 4.13.0
A Google user
★
"didn`t work. Milia Genoa was missing from the list of hotels you could stay at. I was looking to order room service."
Version: 4.9.0
K P
★★
"Terrible app. For a high end hotel which charges a lot of money their app is terrible. Melia please sort out the Melia Rewards card, it won`t let me add it to my wallet"
Version: 6.3.0
Sergey Suprunenko
★★★
"How to change currency? I can`t that option. I need EUR without any convertation."
Version: 6.2.7
P Thompson
★
"Doesn`t work. Shows my reservation but the dates are listed as ``pending`` and most other information is blank. Not going to enter sensitive information into an APP that has so many problems."
Pascal Guignard
★
"Worse hotel app available"
Version: 6.3.0
jeni payne
★★
"Cannot add my reservation through a secondary source. So, I can`t see restaurants or activities"
Sue Swift
★
"Just installed app, couldn`t log in, password out of date. Requested new which was received but again wouldn`t access password out of date......tried several times to log in. Have un installed. Also unable to access via website."
Eugene Gorbachev
★★★★★
"Worked great during our stay. Booking, confirmation, check-in - everything was intuitive and easy to use."
Version: 6.3.0
Ivor Kew
★★★★★
"Fantastc hotel chain."
Version: 6.2.6
Jorge García Rodríguez
★
"App is rubbish. Impossible to find and add a booking. Incredibly slow. The Meliá website tries to deep-link into the app even from a desktop browser. When you tap in manage my booking, it re-directs to a generic view (I guess it is a webview) that does not have anything about managing your booking. The developers need to figure out and test the paths inside this application."
Version: 6.2.8
A Johnson
★
"This app never worked for us. We tried reinstalling, and also installing on a different phone, and it still wouldn`t work. We would enter our stay info and it would say it was saved, but then when we click on My Stay it says we have no stays, even when logged in with our Melia account. Because of this we couldn`t use any of our coupons/promos, and missed out on a big part of the experiences we wanted. Asked several people at the resort for help and no one was able to resolve it."
Version: 6.2.2
Chris Field
★
"Anyone know how to change the currency? As I`m a Brit, although not living there, it seems to think I want the prices in sterling. Gone through all the settings. Can`t find any way to change this"
Version: 4.15.5
A Google user
★★
"Too large, can`t be moved to SD card"
Version: 4.9.0
A Google user
★
"Very bad experience. Buggy and not possible to join to supposely cheaper price. Thanks for the experience I will never book with Melia and will go somewhere else."