A Google user
★★
"Unreliable. I was given the following advice by the support team ``after starting the app, wait 5-10 seconds before giving the fan a command to turn on``. Sadly even additional patience doesn`t help."
Version: 1.0.4
Lewis Hemblade
★★★★
"Was a nightmare to set up,but works well after (check you select the correct item)"
Version: 2.8.2
A J
★
"As others have described, this app is useless as it`s impossible to connect to your WiFi network, can`t get past entering a password, which is correct but not accepted. Sent email, raised ticket, no response. The app needs sorting out!!"
Version: 2.1.4
Adam Humphries
★★★★
"Great if a bit basic, would love a frost protection mode where I could set to lower than the 15°C while away. Currently the only option is to set a schedule to turn for a limited time to bring the room up to temperature, but obviously this requires you knowing how long to turn it on for, or constantly monitor the readout of the room in the app."
Version: 2.6.0
Sonya O`Leary
★
"Very poor app. Timer doesn`t show the countdown so you can`t tell how long is left. App display doesn`t link to scheduler and timer so you can`t tell if the fan is on or off. Very basic functionality which it doesn`t perform well."
Version: 2.8.2
S J (pipola)
★★★★★
"Setup was easy, i hope i wont have any troubles in the future seeing the other revieuws"
Version: 2.3.0
Steve Temby (Blimey!)
★
"Will not connect to Princess glass panel heater."
Damian Nadales
★
"I cannot connect to the heater. All I got is a 503 error after tying to connect for several minutes. Companies should not release software like this."
Version: 2.3.0
Dominik Olszewski
★★
"Schedules doesn`t work most of the times. Sometimes the heater turns on like it should but most of the time nothing happens"
Terence Cook
★
"Does not connect through alexa anymore. Very annoying."
Version: 2.1.6
Linda Hardy
★★★★★
"Wow. I have the tower fan. I got it up and running and connected to Google within minutes. Can now use voice activation. Simple."
Version: 2.6.2
Ross Little
★★★★
"The heater was easy to pair with the app. Installed the Alexa skill and that works perfectly too. Probably one of the simplest setups for a smart device yet. Very impressed. There only way to improve, is the password niggle that others have picked up on too. I`m not sure what others on here seen to be doing wrong - just follow the instructions..."
Version: 2.6.1
ANDREW MATHIESON
★★★
"I wouldn`t call the app useless, but it could be better. It took 3 attempts to set up the WiFi. I can`t access my heating while at work, or away from the house. The timer needs to be changed for actual times on and off so it can be programmed, or at least I have not found if you can. I`ve only got 2 heaters on at the moment so hope it can cope with all 8 when the house is renovated."
Version: 2.8.2
julius uzu (tunda)
★
"This device has stopped heating properly its stuck on 22oc and not heating the room .paid £200 for this not happy at all winter is here and I can`t heat my room!?looks like I will be going back to my trusty oil heater of 10 years!"
Version: 2.6.1
A Google user
★★★★
"WiFi setup not straight forward, works well when first setup but 2 hrs later phone could`nt find it and refused point blank to do anything. Will try again tomorrow but I don`t hold much hope. Not good, it`s about time these companies up`d there game and got things right 1st time before putting a product on the market O. K came home next day and tried it again, to my surprise it worked right away and has carried on working from my phone and tablet 4stars only just to keep you in your place thank"
Version: 1.0.4
Robert MacPhail
★
"Utterly hopeless. Unable to connect on WiFi or Alexa and have had no response from Email address"
Version: 2.1.4
Gary Cross
★
"I bought two panel heaters and after navigating through your less than easy set up the system worked well, so I bought two more. (c£400) After 24 hrs the first of the two stopped working and now all four don`t communicate through your app at all. The heaters won`t work at all in `Smart` mode. Hours and hours I`ve spent going through your troubleshooting guide but to no avail. Update. I have now found the mistake in the instructions! Do not use `SetupPass`, use your own WiFi password instead."
Version: 2.4.1
chris holliss
★
"Rubbish app when trying to setup it turns off my internet so cannot make it work Rubbish"
Version: 2.8.2
joseph besse
★
"This app is absolutely useless. Lost connection every 5 minutes, however my WiFi is strong and stable."
Version: 2.8.2
Phil Graham
★
"Totally useless. Given a password but it says incorrect password connection failed. Either the password is incorrect or there`s a an issue with the way this app has been setup."
Version: 2.1.6