Citizens Access
Citizens Access
Manage your money anytime, anywhere from the convenience of your mobile device!
Reviews
4.67%
0.00%
0.00%
12.66%
82.67%
★
★★
★★★
★★★★
★★★★★
59 rates
0 rates
0 rates
160 rates
1,045 rates
Comments
Paul Mudd
★
"Why would they release this app if it`s still under construction and won`t let me log in? This never should have been added to the play store!"
Version: 1.1.0
"Why would they release this app if it`s still under construction and won`t let me log in? This never should have been added to the play store!"
Version: 1.1.0
Divesh Patel
★
"Trouble entering id and password"
Version: 2.1.0
"Trouble entering id and password"
Version: 2.1.0
Josh Mulhern
★
"It will not load on my phone. It just shows a tan screen"
Version: 3.2.0
"It will not load on my phone. It just shows a tan screen"
Version: 3.2.0
P S
★★
"Slow. Limited notifications. Takes forever to load the login screen. No notifications that I`ve initiated a fund transfer into the account, unlike competitor products."
Version: 3.2.0
"Slow. Limited notifications. Takes forever to load the login screen. No notifications that I`ve initiated a fund transfer into the account, unlike competitor products."
Version: 3.2.0
Jasen Turnbull
★★
"This is a no frills app. Citizens Access offering mainly leans into having a competitive high APR vs other banks. However, still feels like for very minimal cost, the app can have slightly better functionality and features. Uncompetitive if just comparing app functionality to other banks."
Version: 3.4.0
"This is a no frills app. Citizens Access offering mainly leans into having a competitive high APR vs other banks. However, still feels like for very minimal cost, the app can have slightly better functionality and features. Uncompetitive if just comparing app functionality to other banks."
Version: 3.4.0
David Pessina
★★★★★
"Citizens Huge I`m Renaming."
Version: 3.2.0
"Citizens Huge I`m Renaming."
Version: 3.2.0
Robert Schiesser
★★★★
"Seems to work well and easy to use"
Version: 2.0.0
"Seems to work well and easy to use"
Version: 2.0.0
Biren
★★★★★
"Thanks Citizens Access! This is long overdue but much appreciated. Works great on my pixel 6."
Version: 2.0.0
"Thanks Citizens Access! This is long overdue but much appreciated. Works great on my pixel 6."
Version: 2.0.0
Steve Cleary
★★★★
"Works well but I wish it showed a total for all savings accounts."
Version: 2.0.0
"Works well but I wish it showed a total for all savings accounts."
Version: 2.0.0
Joel Klein
★★
"Constant connectivity issues!"
Version: 3.2.0
"Constant connectivity issues!"
Version: 3.2.0
Emil Pacurar
★★★★★
"Easy to use. Exactly what I needed"
Version: 3.1.0
"Easy to use. Exactly what I needed"
Version: 3.1.0
Britteny Amber
★
"You guys are horrible"
Version: 2.1.0
"You guys are horrible"
Version: 2.1.0
Doyle Plays
★
"Plz hire a developer that knows what their doing the app is bare bones when you transfer there is no immediate confirmation you just gotta hope it worked"
Version: 3.4.0
"Plz hire a developer that knows what their doing the app is bare bones when you transfer there is no immediate confirmation you just gotta hope it worked"
Version: 3.4.0
Mike Shawaluk
★★★
"I had problems logging in, as others have reported, but finally figured out why: the app does not allow spaces as part of the password. This is a bit odd since the website encouraged me to include spaces in my password. I went to the website and changed my password to not have spaces and was then able to login to the app. Developers: Please update the app to allow spaces in the password if you want better adoption."
Version: 2.0.0
"I had problems logging in, as others have reported, but finally figured out why: the app does not allow spaces as part of the password. This is a bit odd since the website encouraged me to include spaces in my password. I went to the website and changed my password to not have spaces and was then able to login to the app. Developers: Please update the app to allow spaces in the password if you want better adoption."
Version: 2.0.0
JB JB
★★
"Unable to link wf and capital one banks. Developers are sleeping at the wheel. Disappointed."
Version: 3.1.0
"Unable to link wf and capital one banks. Developers are sleeping at the wheel. Disappointed."
Version: 3.1.0
Amit Patel
★
"Basic features aren`t available. You need to go to the standard mobile site to do any deposits. Disappointed for an online bank"
"Basic features aren`t available. You need to go to the standard mobile site to do any deposits. Disappointed for an online bank"
Anna Helgeson
★★
"This app is bare bones. It doesn`t even allow mobile check deposit on the app, which is pretty lame considering this is an online only bank."
Version: 3.2.0
"This app is bare bones. It doesn`t even allow mobile check deposit on the app, which is pretty lame considering this is an online only bank."
Version: 3.2.0
satyam babaria
★
"Is this a really bank app? It only shows you very basic information. Interest earned only shows year to date. Check deposit image cannot be available. My trust on this bank is too narrow after log in online."
Version: 3.2.0
"Is this a really bank app? It only shows you very basic information. Interest earned only shows year to date. Check deposit image cannot be available. My trust on this bank is too narrow after log in online."
Version: 3.2.0
IOI SIXER
★
"Doesn`t recognize my password. This is the second Citizens Bank app that has issues with the login screen. The other app, I have made this known through so much feedback and nothing is getting done to fix this problem. This app is doing the same thing. Why is it so hard for Citizens Bank to fix the problem with their apps?"
Version: 2.0.0
"Doesn`t recognize my password. This is the second Citizens Bank app that has issues with the login screen. The other app, I have made this known through so much feedback and nothing is getting done to fix this problem. This app is doing the same thing. Why is it so hard for Citizens Bank to fix the problem with their apps?"
Version: 2.0.0
Andrew Small
★
"For an ``online-only`` bank to not have check deposit in their app is literally unfathomable."
Version: 2.2.0
"For an ``online-only`` bank to not have check deposit in their app is literally unfathomable."
Version: 2.2.0
com.citizens.mobile.national
Installs: 10,000+
(28,697 at
2024-05-14 03:40:55)
Version: 5.6.0
Category: Finance
Pegi : Everyone
Publish Date : Jun 2, 2022
Update Date : 2024-04-01
Android Version : 7.0
Version: 5.6.0
Category: Finance
Pegi : Everyone
Publish Date : Jun 2, 2022
Update Date : 2024-04-01
Android Version : 7.0
Available on
Publisher
Citizens Bank, N.A.
Citizens Bank
1 Citizen`s Drive
Johnston, RI 02919
https://www.citizensaccess.com/home.html
mobilesupport@citizensbank.com
Privacy Policy
Citizens Bank
1 Citizen`s Drive
Johnston, RI 02919
https://www.citizensaccess.com/home.html
mobilesupport@citizensbank.com
Privacy Policy
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accessDEPOSIT® by Citizens
Screenshots
DESCRIPTION
Ready to manage your money – anytime, anywhere – from the convenience of your mobile device!
Access Benefits:
- 24/7 secure access to your CD and Savings accounts
- View account summary and statements
- Easily access transaction history
- Transfer money in and out of your account
DISCLOSURES:
© 2023 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
Access Benefits:
- 24/7 secure access to your CD and Savings accounts
- View account summary and statements
- Easily access transaction history
- Transfer money in and out of your account
DISCLOSURES:
© 2023 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
RECENT CHANGES
Thanks for using Citizens Access! This latest version includes:
• Additional bug fixes and enhancements to improve overall client experience.
• Additional bug fixes and enhancements to improve overall client experience.
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosContacts
· find accounts on the device· read your contacts
Device ID & call information
· read phone status and identityIdentity
· find accounts on the device· read your own contact card
Location
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· prevent device from sleeping· control vibration
· view network connections
· access Bluetooth settings
· connect and disconnect from Wi-Fi
· run at startup
· full network access
· pair with Bluetooth devices
Phone
· read phone status and identityPhotos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : AnalyticsInstalled apps (Optional) : Analytics
App info and performance
Crash logs (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : Fraud prevention, security, and complianceFinancial info
Purchase history (Optional) : App functionalityUser payment info (Optional) : App functionality
Personal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementEmail address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
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