Kevin Barb
★
"Can`t login no uninstalling and reinstalling don`t help.no password and log in are right.the app is a waste of time and the problem is not the information that we enter it`s that you are forcing people to use a app that is full of issues. Still one star.nothing has been done to fix issues.."
Version: 3.1 (build 3.3.0)
Javier Del Rio Jr
★
"I can`t view details of my loan through the app. I hit the link, and the app freezes up. I then have to force close the app, in order to return to the main menu."
Version: 4.1 (build 4.1.27)
Amy Benson
★
"Used to be able to access information off website on my phone. Now I`m told the only way to do this on my phone is through this app, which doesn`t work!"
Version: 3.1 (build 3.3.0)
Steve Solimini
★
"Used to be great now it is useless since the last update. Shows progress graph and never returns."
Version: 4.6 (build 4.6.15)
Lisa VanHuss
★
"Even with the help of an American Funds rep, we were unable to even get to my account via the app. The entire effort and waste of time was ridiculous."
Version: 4.2 (build 4.2.13)
Jake Lasley
★
"Can`t find my account. Web page works great"
Version: 3.3 (3.5.0) 87
Zy Bobbitt
★★★
"Very difficult to navigate and no support."
Version: 4.7 (build 4.7.24)
Mitchell Thomas
★★★★
"Better. I had difficulty changing my contribution but it appears that the kinks have been worked out. Easy to navigate. Easy to make changes now."
Version: 4.2 (build 4.2.13)
Casey Olson
★
"Won`t let me login even though I can log in on the internet with the same credentials. Says I dont exist and locks me out for a day."
Version: 4.10 (build 4.10.11)
Cara Greaney
★
"American Funds website and this app sucks. As far as this app it keeps denying my password and having me reset it even though I keep resetting it to the same password everytime. Fingerprint log in option also doesn`t work. Company itself has some major IT problems even their website is muck and won`t let me type my username in. I really wish my employer didn`t use this company."
Version: 2.12 (build 2.38.0)
Alana Pevets Parker
★
"I think this is fraudulent. Asked me for way too much information and wouldn`t met me in."
Version: 3.0 (build 3.2.0)
William White
★
"As experienced by several others, app disallows legit username-password combination that is readily accepted on web browser site. Where is QC?"
JNS TRUCKING INC.
★
"This app sucks even the website sucks 😕"
Version: 3.4 (build 3.6.0)
Gerald Fipps
★
"App constantly crashes"
Version: 3.4 (build 3.6.0)
Eagle King
★
"Says log in is wrong but i can easily log into web site. Edit: a year later app still not working. Still says login is wrong, but I can still log into the web site. My wife`s work went through these people and she also must only use the web site."
Version: 4.7 (build 4.7.24)
Ruslan Ternovyi
★
"Authentication doesn`t work"
Version: 3.0 (build 3.2.0)
Chad McLeish
★★
"Crashes after 10-15 seconds, started doing this after the last update. Have used this app a long time and it was pretty decent before. Not now."
Version: 3.3 (3.5.0) 87
Heather Pepe
★
"Extremely glitchy. Doesn`t always load...it thinks about about loading and then once it does finally load it just continues to blink your financials. Flashing on the screen."
Version: 4.6 (build 4.6.14)
Daniel Miller
★
"App is junk, does not work properly ever"
Version: 4.6 (build 4.6.15)
Chase Plumlee
★
"Can`t even get through the login screen of the app. Just have to use the web version I guess."