My Mercy Health
My Mercy Health
24/7 Access to Your Health
Reviews
35.01%
3.99%
4.87%
3.99%
52.14%
★
★★
★★★
★★★★
★★★★★
237 rates
27 rates
33 rates
27 rates
353 rates
Comments
Gabriell Urton
★
"The layout is simple and easy to use. Unfortunately though, the app rarely works. I have to uninstall and reinstall every time I want to log in. It also allows for Biometric login which is very convenient, but it makes you log in with password and then requires biometrics which defeats the purpose of conventience. Also, the payment option says Pay Now but directs to a page that does not allow payment. Very frustrating experience overall."
Version: 3.0.0
"The layout is simple and easy to use. Unfortunately though, the app rarely works. I have to uninstall and reinstall every time I want to log in. It also allows for Biometric login which is very convenient, but it makes you log in with password and then requires biometrics which defeats the purpose of conventience. Also, the payment option says Pay Now but directs to a page that does not allow payment. Very frustrating experience overall."
Version: 3.0.0
Cheryl Meyer
★
"Doesn`t work correctly"
Version: 2.2.4
"Doesn`t work correctly"
Version: 2.2.4
Mary Herring
★
"Does not work!!!"
Version: 3.0.3
"Does not work!!!"
Version: 3.0.3
Linda Rasp
★★★★★
"Love the ease of using app a real time saver"
Version: 2.2.4
"Love the ease of using app a real time saver"
Version: 2.2.4
Katarzyna Hutchinson
★
"Terrible app. Can`t use it at all. Glitches every time and shuts down"
Version: 3.0.3
"Terrible app. Can`t use it at all. Glitches every time and shuts down"
Version: 3.0.3
Barbara Curnutte
★
"This is a mess..cannot sign in, can`t get an email from my physician. It was much easier before......"
"This is a mess..cannot sign in, can`t get an email from my physician. It was much easier before......"
Ruth Miller
★
"Need to speak to a person to find new MD near me"
Version: 2.1.5
"Need to speak to a person to find new MD near me"
Version: 2.1.5
Ada Mason
★
"Keeps freezing up. Just updated my info yesterday and it says I do not have an account"
"Keeps freezing up. Just updated my info yesterday and it says I do not have an account"
Ronda Lickey
★
"Can`t access any info on this app. Every time I try, it kicks me off."
Version: 3.0.3
"Can`t access any info on this app. Every time I try, it kicks me off."
Version: 3.0.3
Carrie Argiro
★★
"Unable to access critical data. I usually write down info; however, was lead to believe this app would be able to provide details at finger tips. I hope things get fixed. If not. I assume myself and many others will stop using. Please fix."
Version: 3.0.3
"Unable to access critical data. I usually write down info; however, was lead to believe this app would be able to provide details at finger tips. I hope things get fixed. If not. I assume myself and many others will stop using. Please fix."
Version: 3.0.3
Lauren Latimer
★
"After 3 tries STILL DID NOT get a verification code. Horrible p.o.s. how am i supposed to tell my patients to do this when it does not work??"
Version: 2.2.4
"After 3 tries STILL DID NOT get a verification code. Horrible p.o.s. how am i supposed to tell my patients to do this when it does not work??"
Version: 2.2.4
Jessica Montgomery
★
"I swear this thing only works when it wants to. Sometimes I go to open it and it starts right up no issues and other times it gets past the Mercy Health screen and then just sits on a white screen with a loading thing infinitely spinning."
Version: 2.2.4
"I swear this thing only works when it wants to. Sometimes I go to open it and it starts right up no issues and other times it gets past the Mercy Health screen and then just sits on a white screen with a loading thing infinitely spinning."
Version: 2.2.4
joe m
★
"It closes with every selection I make. I can`t check my appointments. It keeps closing."
Version: 3.0.3
"It closes with every selection I make. I can`t check my appointments. It keeps closing."
Version: 3.0.3
Roger Chamberlain
★
"Absolutely garbage"
Version: 3.0.0
"Absolutely garbage"
Version: 3.0.0
Stephanie Amstrong
★
"This app is horrible. Most links to not work. When you do get one to work, it either goes to a blank screen or goes to your Mychart but nothing shows up. Pointless. Emails should not direct you to use the app when it does not work."
Version: 2.2.4
"This app is horrible. Most links to not work. When you do get one to work, it either goes to a blank screen or goes to your Mychart but nothing shows up. Pointless. Emails should not direct you to use the app when it does not work."
Version: 2.2.4
Craig Alexander
★
"Absolutely horrible! Couldn`t even sign in!"
Version: 3.0.1
"Absolutely horrible! Couldn`t even sign in!"
Version: 3.0.1
Heather Winnans
★
"It closes out everytime I login. The app immediately crashes. Can`t click on any tab at all without it closing out!"
Version: 3.0.3
"It closes out everytime I login. The app immediately crashes. Can`t click on any tab at all without it closing out!"
Version: 3.0.3
Tom Smith
★
"Won`t even open up?"
"Won`t even open up?"
Alice Mickelson
★
"You should fix this app it ask for email and password password 8 characters one upper case lowercase and a special character?$!& ect then i call and she tells me no special characters?????? Really"
Version: 1.1.0
"You should fix this app it ask for email and password password 8 characters one upper case lowercase and a special character?$!& ect then i call and she tells me no special characters?????? Really"
Version: 1.1.0
Rebecca Smith
★★★
"I`m still learning how to do it all"
Version: 2.1.4
"I`m still learning how to do it all"
Version: 2.1.4
com.enlythealth.mercyhealthpatient.android
Installs: 100,000+
(126,535 at
2023-12-05 03:04:42)
Version: 3.2.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Dec 9, 2020
Update Date : 2023-10-23
Android Version : 7.0
Version: 3.2.0
Category: Health & Fitness
Pegi : Everyone
Publish Date : Dec 9, 2020
Update Date : 2023-10-23
Android Version : 7.0
Available on
Publisher
Bon Secours Mercy Health
1700 Mercy Health Place
Cincinnati, OH 45237
https://www.mercy.com/patient-resources/my-mercy-health-app/my-mercy-health-faqs
mobileapp@bsmhealth.org
Privacy Policy
1700 Mercy Health Place
Cincinnati, OH 45237
https://www.mercy.com/patient-resources/my-mercy-health-app/my-mercy-health-faqs
mobileapp@bsmhealth.org
Privacy Policy
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Screenshots
DESCRIPTION
Important information about our patient portal and new MyChart experience:
We will be discontinuing the My Mercy Health application before the end of the year. Please transition to MyChart if you haven’t already.
We continue taking strides to improve your experience in MyChart with many new features based largely on your feedback.
Visit Mercy.com/MyChart or call 844-552-4278 for assistance switching your My Mercy Health account to MyChart.
Provided by Mercy Health, a Catholic health care ministry serving Ohio and Kentucky.
We will be discontinuing the My Mercy Health application before the end of the year. Please transition to MyChart if you haven’t already.
We continue taking strides to improve your experience in MyChart with many new features based largely on your feedback.
Visit Mercy.com/MyChart or call 844-552-4278 for assistance switching your My Mercy Health account to MyChart.
Provided by Mercy Health, a Catholic health care ministry serving Ohio and Kentucky.
RECENT CHANGES
The latest version of My Mercy Health includes:
· Enhanced password reset links and password validation
· Important information about your access to our patient portal
· Ability to reserve your spot in line prior visiting a Mercy Health Urgent Care
· Other bug fixes and performance improvements
· Enhanced password reset links and password validation
· Important information about your access to our patient portal
· Ability to reserve your spot in line prior visiting a Mercy Health Urgent Care
· Other bug fixes and performance improvements
DATA SAFETY AND SECURITY
This app has access to
Camera
· take pictures and videosLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· Google Play license check· control vibration
· run at startup
· change your audio settings
· full network access
· prevent device from sleeping
· view network connections
· access Bluetooth settings
· pair with Bluetooth devices
Phone
· directly call phone numbersPhotos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· modify or delete the contents of your USB storage· read the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
App activity
App interactions (Optional) : AnalyticsIn-app search history (Optional) : Analytics
App info and performance
Crash logs (Optional) : Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : Analytics, Fraud prevention, security, and compliance
Other app performance data (Optional) : Analytics, Fraud prevention, security, and compliance
Device or other IDs
Device or other IDs (Optional) : Analytics, Developer communicationsFiles and docs
Files and docs (Optional) : App functionalityHealth and fitness
Health info (Optional) : App functionality, Advertising or marketing, PersonalizationLocation
Precise location (Optional) : App functionality, Analytics, Advertising or marketing, PersonalizationMessages
Emails (Optional) : App functionality, Developer communications, Advertising or marketing, Personalization, Account managementOther in-app messages (Optional) : App functionality, Analytics, Developer communications, Advertising or marketing, Personalization, Account management
SMS or MMS (Optional) : App functionality, Analytics, Developer communications, Personalization, Account management
Personal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementEmail address (Optional) : App functionality, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Name (Optional) : Personalization, Account management
Other info (Optional) : Personalization, Account management
Phone number (Optional) : App functionality, Developer communications, Advertising or marketing, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Analytics, Account management
Photos and videos
Photos (Optional) : App functionality, Personalization
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