Palace Resorts
Palace Resorts
The Palace Resorts APP will lead you into an elevated experience of service.
Reviews
36.21%
15.37%
13.81%
9.22%
25.39%
★
★★
★★★
★★★★
★★★★★
813 rates
345 rates
310 rates
207 rates
570 rates
Comments
Jody Beebie
★★★★
"Much improved. You have to download the map in order to make it big enough to use. Also, difficult to find your spa appointments and dinner reservations that have already been made."
Version: 2.2.1-palace
"Much improved. You have to download the map in order to make it big enough to use. Also, difficult to find your spa appointments and dinner reservations that have already been made."
Version: 2.2.1-palace
Hans Payer
★★★★
"Very useful. well designed"
Version: 2.2.3-palace
"Very useful. well designed"
Version: 2.2.3-palace
Zanialee Fray
★★★
"App works sometimes."
Version: 2.0.8-palace
"App works sometimes."
Version: 2.0.8-palace
Bruce Samhaber
★★★
"The menu for Caribeno is not updating to the current menu."
Version: 2.2.1-palace
"The menu for Caribeno is not updating to the current menu."
Version: 2.2.1-palace
Mary Jo Hodgkin
★
"This app kept closing when I tried to open the activities section. I didn`t use it for any other purpose so I don`t know how the other sections functioned."
Version: 2.0.8-palace
"This app kept closing when I tried to open the activities section. I didn`t use it for any other purpose so I don`t know how the other sections functioned."
Version: 2.0.8-palace
Raju Doma
★
"It opens and crashes. Tried on multiple Android phones. iOS works fine."
Version: 2.2.7-palace
"It opens and crashes. Tried on multiple Android phones. iOS works fine."
Version: 2.2.7-palace
Clara Platt
★
"App doesn`t work properly. Ridiculous"
Version: 2.2.1-palace
"App doesn`t work properly. Ridiculous"
Version: 2.2.1-palace
Omar Cubillos
★★★
"Great app for setting up room service and spa services. App closes when clicking on the map section."
Version: 2.0.8-palace
"Great app for setting up room service and spa services. App closes when clicking on the map section."
Version: 2.0.8-palace
kari jones
★
"App keeps crashing so it`s not even usable."
Version: 2.2.7-palace
"App keeps crashing so it`s not even usable."
Version: 2.2.7-palace
Sophia Naviwala
★★
"Super glitchy.. i keep trying to message them but it doesn`t clear my previous history. I`ve deleted and reinstalled as well. Also i booked 2 rooms but only let`s me deliver things to one, which is super inconvenient with kids in other room and don`t want things always sent to me if they are there and need something. It doesn`t bring up my second room at all. Map is nice to have-- but not guidance enabled. Only a path shown Resturants booking is helpful and activities details is good too."
Version: 2.1.0-palace
"Super glitchy.. i keep trying to message them but it doesn`t clear my previous history. I`ve deleted and reinstalled as well. Also i booked 2 rooms but only let`s me deliver things to one, which is super inconvenient with kids in other room and don`t want things always sent to me if they are there and need something. It doesn`t bring up my second room at all. Map is nice to have-- but not guidance enabled. Only a path shown Resturants booking is helpful and activities details is good too."
Version: 2.1.0-palace
Rachel S. T. Herman
★★★
"I can not type a request into the app."
Version: 2.2.7-palace
"I can not type a request into the app."
Version: 2.2.7-palace
Giovanni Garcia
★★★★★
"Best hotel app, it has all the information I need, and it`s easy to navigate it. Secreats resorts and xcaret hotels can learn from this app."
Version: 2.2.1-palace
"Best hotel app, it has all the information I need, and it`s easy to navigate it. Secreats resorts and xcaret hotels can learn from this app."
Version: 2.2.1-palace
Alison Leckie
★★
"This is not a very good app especially on android devices. The webchat function doesn`t work well and it`s difficult to reserve tables for those restaurants that require it, meaning the telephone needs to be used"
"This is not a very good app especially on android devices. The webchat function doesn`t work well and it`s difficult to reserve tables for those restaurants that require it, meaning the telephone needs to be used"
Leanne Truong
★
"Didn`t take me to where I click on and app closed in itself"
Version: 2.0.8-palace
"Didn`t take me to where I click on and app closed in itself"
Version: 2.0.8-palace
Quiana Chambers
★
"It does not work. I have been entering my confirmation number and no luck"
Version: 2.1.0-palace
"It does not work. I have been entering my confirmation number and no luck"
Version: 2.1.0-palace
Susan Signore-Smith
★★
"Good info once it`s found, but... Not user-friendly at all. No Search setting to find a specific restaurant, event, etc. No option for 12-hour clock. Some of us are unfamiliar with military time. I`ve missed appts due to incorrect 24 to 12 hr conversion. Cumbersome pathways. Email vouchers should have guest name/time & date FIRST for appts, rezzies, etc so they are easily found in email and then clicked on for details. There`s more, but overall: VERY frustrating. PLEASE FIX IT 😊."
Version: 2.2.1-palace
"Good info once it`s found, but... Not user-friendly at all. No Search setting to find a specific restaurant, event, etc. No option for 12-hour clock. Some of us are unfamiliar with military time. I`ve missed appts due to incorrect 24 to 12 hr conversion. Cumbersome pathways. Email vouchers should have guest name/time & date FIRST for appts, rezzies, etc so they are easily found in email and then clicked on for details. There`s more, but overall: VERY frustrating. PLEASE FIX IT 😊."
Version: 2.2.1-palace
Sarah Thompson
★★
"The app never works properly to insert information"
Version: 2.0.8-palace
"The app never works properly to insert information"
Version: 2.0.8-palace
Jamie Pater
★
"can not book meal reservations though the app"
Version: 2.0.8-palace
"can not book meal reservations though the app"
Version: 2.0.8-palace
David Ruderman
★
"Never able to login and resort stay unable to fix"
Version: 2.2.1-palace
"Never able to login and resort stay unable to fix"
Version: 2.2.1-palace
N
★
"Everyone keeps saying go to the app and it sucks. Cant see where everything is on the map. You should NOT have to put in every restaurant and activities!!!!!!!! Where is the reservation for the BEACH PALACE!!! NO WHERE THATS WHERE NONE OF THE EMPLOYEES NO ANYTHING ITS THE OTHER DEPARTMENT!!"
Version: 2.0.9-palace
"Everyone keeps saying go to the app and it sucks. Cant see where everything is on the map. You should NOT have to put in every restaurant and activities!!!!!!!! Where is the reservation for the BEACH PALACE!!! NO WHERE THATS WHERE NONE OF THE EMPLOYEES NO ANYTHING ITS THE OTHER DEPARTMENT!!"
Version: 2.0.9-palace
com.palaceresorts.app
Installs: 100,000+
(240,871 at
2024-03-09 01:58:33)
Version: 2.2.26-palace
Category: Travel & Local
Pegi : Everyone
Publish Date : Dec 14, 2018
Update Date : 2024-03-05
Android Version : 8.0
Version: 2.2.26-palace
Category: Travel & Local
Pegi : Everyone
Publish Date : Dec 14, 2018
Update Date : 2024-03-05
Android Version : 8.0
Available on
Publisher
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Screenshots
DESCRIPTION
With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.
The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.
Download now and enjoy a new Palace Resorts experience.
Features:
* See schedule of daily activities and nightly shows at your hotel.
* Organize all your activities with your very own agenda.
* Pre Check-in.
* Request room service.
* Reserve your spa services or a table at the restaurants.
* View property maps.
The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.
Download now and enjoy a new Palace Resorts experience.
Features:
* See schedule of daily activities and nightly shows at your hotel.
* Organize all your activities with your very own agenda.
* Pre Check-in.
* Request room service.
* Reserve your spa services or a table at the restaurants.
* View property maps.
RECENT CHANGES
Performance improvements and bug fixes
DATA SAFETY AND SECURITY
This app has access to
Calendar
· add or modify calendar events and send email to guests without owners` knowledge· read calendar events plus confidential information
Camera
· take pictures and videosContacts
· read your contacts· find accounts on the device
Device ID & call information
· read phone status and identityIdentity
· find accounts on the device· add or remove accounts
Location
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· view network connections· change your audio settings
· use accounts on the device
· control vibration
· control Near Field Communication
· control flashlight
· pair with Bluetooth devices
· read sync settings
· run at startup
· access Bluetooth settings
· prevent device from sleeping
· full network access
Phone
· read phone status and identityPhotos/Media/Files
· read the contents of your USB storageStorage
· read the contents of your USB storageSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data this app may collect
Personal info
Email address (Optional) : App functionality, Developer communications, Account managementPhone number (Optional) : App functionality, Developer communications, Account management
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