Ronelson Stinfil
★
"My worst tourism experience ever. The onsite staff members were rude and disrespectful. I had to wait more than two hours for the bus, while outside temperature was below 10 oF. The electronic guide didn`t work. Delays of the bus prevented me to take the liberty Cruise and other tours planned. There`s no restroom for the customers. Furthermore, the nearest restaurant between 50 to 51 streets would not let you get in to use theirs, unless you purchase something that you probably don`t want."
R Berry
★
"Save your money. Salesman are liars. Customer service is trash. Salesman takes 15min to complete sale. Makes us miss bus. Tells us next bus will be here in one minute. Leaves us to wait 45min in rain. No appropriate help from customer service to rectify the situation. Horrible experience. Deserve no stars."
Version: 1.6.24-release
William Austin III
★★★★★
"This app is very easy to use and us very user friendly. I had no problems paying for my parking."
Version: 1.6.16-release
Saul Garcia
★
"Really bad experience, the app does not tell the times correctly and it crashes a lot, and the experience is bad. The buss comes like 30 minutes or more instead of 15,you lose a lot of time of your trip wanting for the bus."
Version: 1.6.16-release
chilli_ joe
★
"The Buses were often delayed or didn`t even arrived....very disapoint especially if you have a short timetable or buy tickets and than you arrive late because of topview...."
Version: 1.6.16-release
Kim Talbert
★★★★
"It was a nice tour of Manhattan."
Version: 1.6.24-release
Jerry M. Kande
★
"Today is 10/29/2022, the tour was scheduled for 11.00pm but we departed at 12.14 am, and no one dared to give us any explanation. What a shame, I am so upset 😡"
Version: 1.6.24-release
R Berry
★
"Horrible Customer Service. Their salesman blatantly lie about bus arrival times and tour times. And they refuse to refund you. Never ever use this tour company."
Version: 1.6.24-release
Priscila Hosley
★★★★★
"Haven`t used as much"
Jeff Franklin
★★★★★
"This was great. I was my 1st time visiting NY and this app helped get around the city to see the sights."
Alejandro Martinez
★
"The app is whatever. A little hard to understand, it asks for a code no one is able to give you. You cannot change reservations without it. The service is bad the sellers lie to you. Do not take the night tour. You are not able to see much and it is very boring and uncomfortable. They say the liberty island is close but that is a lie. They just don`t take you. They do not offer transportation from the bus stop to the ferry it is a 35-40 minute walk!!!"
Version: 1.6.16-release
Noreen Jiwani
★
"Experience from 42nd street (NY) bad customer service, disrespectful staff Teach your reps to talk to customers. NOT RECOMMENDED AT ALL!"
Version: 1.6.16-release
Aayam Shrestha
★
"Worst app ever, if you`re ever in New York do not ride the bus."
Version: 1.6.23-release
Larry Gibson
★
"Paid for hop on and off. Busses stopped running at 6 PM and we weren`t given that information. 8 people were waiting at downtown stop 4 at 5:55. We gave up waiting at 6:30 PM. No notice on where the tour ends at 6 PM."
Version: 1.6.23-release