Japan Airlines
Japan Airlines
Flight booking, purchase and confirmation goes smoothly!
Reviews
7.90%
2.92%
0.86%
12.02%
76.30%
★
★★
★★★
★★★★
★★★★★
1,614 rates
596 rates
175 rates
2,456 rates
15,584 rates
Comments
A Google user
★★★★
"Could have been better"
"Could have been better"
Marco van der Velde
★
"Shockingly useless website and app. Can`t find back my bookings."
Version: 5.3.12
"Shockingly useless website and app. Can`t find back my bookings."
Version: 5.3.12
Lonny Nguyen
★★★★★
"convenient, easy-to-use and helpful information."
Version: 5.3.15
"convenient, easy-to-use and helpful information."
Version: 5.3.15
Justin M
★★★★★
"Fantastic customer service. Easy to use app for booking flights. Love it"
Version: 5.3.15
"Fantastic customer service. Easy to use app for booking flights. Love it"
Version: 5.3.15
Kimberly Berger
★★
"Choppy at best. Having to retype passenger flight data to modify a reservation, while viewing said reservation, highlights how inefficent the app is. Also, unable to complete purchases with American Express."
Version: 5.3.3
"Choppy at best. Having to retype passenger flight data to modify a reservation, while viewing said reservation, highlights how inefficent the app is. Also, unable to complete purchases with American Express."
Version: 5.3.3
A Google user
★
"Only in Japanese, unusable for international users"
Version: 4.4.6
"Only in Japanese, unusable for international users"
Version: 4.4.6
Abhishek Kumar
★
"Very siloed app ..doesn`t allow codeshare check ins ...very difficult to use app ...just informational and non transactional"
Version: 5.3.15
"Very siloed app ..doesn`t allow codeshare check ins ...very difficult to use app ...just informational and non transactional"
Version: 5.3.15
Peter Yee
★
"The app assumes you`ll be in their mileage club but you can`t really register cus half of their website is in untranslated japanese and the other half looked like it was developed in the last century. Then you can`t look anything up, either it won`t find your reservation or it just says it`s temporarily unavailable except it`s never available. Total Garbage!"
Version: 5.3.13
"The app assumes you`ll be in their mileage club but you can`t really register cus half of their website is in untranslated japanese and the other half looked like it was developed in the last century. Then you can`t look anything up, either it won`t find your reservation or it just says it`s temporarily unavailable except it`s never available. Total Garbage!"
Version: 5.3.13
A Google user
★
"No English... So not able to use it at all"
"No English... So not able to use it at all"
Tom
★
"App is unusableb for checking in or displaying your bookings. Cannot select the current date for boarding, only tomorrow`s date (perhaps the app thinks everyone is already in Japan?). When you try to look up bookings it constantly says ``Temporarily unavailable. Please try again later.``"
Version: 5.3.12
"App is unusableb for checking in or displaying your bookings. Cannot select the current date for boarding, only tomorrow`s date (perhaps the app thinks everyone is already in Japan?). When you try to look up bookings it constantly says ``Temporarily unavailable. Please try again later.``"
Version: 5.3.12
fiso
★
"You literally can do nothing with this app as soon as you switch from Japanese to English: all features and links completely disappear. And they dare to say they serve international customers??? What a joke."
Version: 5.1.2
"You literally can do nothing with this app as soon as you switch from Japanese to English: all features and links completely disappear. And they dare to say they serve international customers??? What a joke."
Version: 5.1.2
A Google user
★★
"Look it will take just a few hours to add English, Chinese etc to this.
Poor implementation. I understand Japanese but this app needs to
accommodate those who do not."
Version: 4.4.7
"Look it will take just a few hours to add English, Chinese etc to this.
Poor implementation. I understand Japanese but this app needs to
accommodate those who do not."
Version: 4.4.7
A Google user
★
"I can not find the setting obtion to change it in English. Please make this obtion avaible in the next update if possible...like this you are losing a a significant number of consumers."
Version: 4.3.1
"I can not find the setting obtion to change it in English. Please make this obtion avaible in the next update if possible...like this you are losing a a significant number of consumers."
Version: 4.3.1
A Google user
★
"No English option :("
Version: 4.4.0
"No English option :("
Version: 4.4.0
Juan Sebastian
★
"I could not even find the english version"
Version: 5.1.6
"I could not even find the english version"
Version: 5.1.6
A T
★
"Please fix unknown error for login issue"
"Please fix unknown error for login issue"
Phillip Brazel
★
"Can`t bring up previous bookings from old app in the new app. It does the search and doesn`t find my bookings and won`t allow me to manually put in booking number. Now I`m going to have to get on the phone and see if they can sort this out and add my bookings onto the new app so I can check-in etc. Just spent an hour, so frustrating."
Version: 5.3.13
"Can`t bring up previous bookings from old app in the new app. It does the search and doesn`t find my bookings and won`t allow me to manually put in booking number. Now I`m going to have to get on the phone and see if they can sort this out and add my bookings onto the new app so I can check-in etc. Just spent an hour, so frustrating."
Version: 5.3.13
Benjamin Low
★
"JMBに全然ログインできません。アプリはほとんど使えません。"
Version: 5.2.0
"JMBに全然ログインできません。アプリはほとんど使えません。"
Version: 5.2.0
A Google user
★
"No english version"
Version: 4.4.7
"No english version"
Version: 4.4.7
A Google user
★
"no english or spanish language no idioma español o ingles"
Version: 4.4.11
"no english or spanish language no idioma español o ingles"
Version: 4.4.11
jp.co.jal.dom
Installs: 1,000,000+
(2,755,441 at
2024-03-05 07:22:40)
Version: 5.3.35
Category: Travel & Local
Pegi : Everyone
Publish Date : Dec 21, 2010
Update Date : 2024-01-29
Android Version : 6.0
Version: 5.3.35
Category: Travel & Local
Pegi : Everyone
Publish Date : Dec 21, 2010
Update Date : 2024-01-29
Android Version : 6.0
Available on
Publisher
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Screenshots
DESCRIPTION
The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.
＜Main functions＞
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.
Information of JMB member is displayed (when logged in).
2.Reservations
You can make reservations for all flights.
3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.
4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.
5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
＜Main functions＞
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.
Information of JMB member is displayed (when logged in).
2.Reservations
You can make reservations for all flights.
3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.
4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.
5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
RECENT CHANGES
Thank you very much for using the JAL app.
***Ver5.3.35***
・Notification was updated.
***Ver5.3.34***
・The Terms of Use was updated.
・Minor fixes.
***Ver5.3.33***
・The link to inflight Wi-Fi for international flight is added.
***Ver5.3.32***
・Minor fixes.
***Ver5.3.31***
・Minor fixes.
***Ver5.3.30***
・The link to JAL MILEAGE BANK app is added.
・Minor fixes.
***Ver5.3.29***
・The link of in-flight entertainment info for international flight is added.
・one World logo is added.
・Minor fixes.
***Ver5.3.35***
・Notification was updated.
***Ver5.3.34***
・The Terms of Use was updated.
・Minor fixes.
***Ver5.3.33***
・The link to inflight Wi-Fi for international flight is added.
***Ver5.3.32***
・Minor fixes.
***Ver5.3.31***
・Minor fixes.
***Ver5.3.30***
・The link to JAL MILEAGE BANK app is added.
・Minor fixes.
***Ver5.3.29***
・The link of in-flight entertainment info for international flight is added.
・one World logo is added.
・Minor fixes.
DATA SAFETY AND SECURITY
This app has access to
Location
· approximate location (network-based)· precise location (GPS and network-based)
Other
· view network connections· full network access
· prevent device from sleeping
· pair with Bluetooth devices
· run at startup
· access Bluetooth settings
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
Data can’t be deleted
· The developer doesn’t provide a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App info and performance
Other app performance data (Optional) : AnalyticsDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsPersonal info
Name (Optional) : App functionalityUser IDs (Optional) : App functionality, Analytics
Data this app may collect
App activity
App interactions (Optional) : Analytics
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