Truist Mobile

Truist Mobile
Truist Mobile

Truist Mobile

Looking for a better banking experience? You found it.


Reviews
1.20%
0.56%
2.71%
15.35%
80.18%
★★
★★★
★★★★
★★★★★
2,651 rates
1,240 rates
5,993 rates
33,914 rates
177,168 rates
Comments
Anton Johnson
Anton Johnson ★★★★★
"Secure, simple and operator friendly."
Version: 2.4.0
Harry Hagewood
Harry Hagewood ★★★★★
"I love it, it`s a pretty simple app."
Version: 2.4.0
S Adams
S Adams
"Your online access has evolved into some kind of clumsy BS. It has taken me over half an hour of resetting my password multiple times and retaking the front picture of a check because your system is unable to read the dollar numbers on ``bank printed`` check for $147.88. I`m not impressed!"
Version: 2.4.0
Tye Bush
Tye Bush ★★★
"hard to make payments"
Version: 2.4.0
Ms. Lani
Ms. Lani
"The absolute worst banking app and worst bank. Today has been the last time, I will deal with not having access to my money due to this bullsh!t app. Call and get told because my cell number that is under my boyfriend`s name, even though it`s on my account...Lexus Nexus is not giving the bank consent for me to rest my bank card. This merger was a big f`n mistake, Account will be closed as of Friday."
Laura Wood
Laura Wood ★★★★★
"Never a problem with app, but several with the regular bank experience since changed from SunTrust."
Version: 2.4.0
Michael P
Michael P ★★
"it is really slow on the address book it crashes quite a bit. it sends me a code and then tells me the code is expired when I called for help nobody knows anything"
Version: 2.4.0
Kimmie Faircloth
Kimmie Faircloth ★★★★★
"App works as should...does make life on the go Much Easier!"
Version: 2.4.0
Randi D
Randi D ★★★
"Failing each time I try to use it. I can`t get past the sign in, have to update it and then maybe it works and maybe it doesn`t. It was flawless and now it`s way bad."
Version: 2.4.0
Brian Chung
Brian Chung ★★★★
"The app has mostly same function like other bank. If I can deposit a check by uploading image files, that will be more convenient."
Version: 2.4.0
June Hebrank
June Hebrank ★★★★★
"Easy, convenient at no additional fee!"
Version: 2.3.1
Sherry Parton
Sherry Parton ★★★★★
"I love this app makes it super easy to get things done without having to run to the bank all the time"
Version: 2.4.0
sledpress
sledpress
"Frankly this app is a nightmare. Truist ate my old bank (Suntrust), and the only reason I don`t change banks is that I don`t know anyone else would be better. Depositing checks is buggy -- half the time the autocapture photo fails. I`ve had multiple deposits rejected because the ``amount did not match`` (it did). Lately, the app signs me out when I tap the Make Another Deposit button, and today I endorsed a check as directed and got a Missing Signature error message 3 times. Utter junk."
Version: 2.4.0
Alex Nivens-Miller
Alex Nivens-Miller ★★★
"The app keep telling me that the service isn`t available. I have an account."
Version: 2.4.0
Mobb Deep
Mobb Deep ★★★★★
"nice people at my bank"
Version: 2.4.0
Landon Jones
Landon Jones ★★
"The Truist app needs a little help, and Truist as a company needs more help. I`m probably going to be closing my account soon."
Version: 2.4.0
Toni Thomas
Toni Thomas
"If I`m having MONUMENTAL issues just trying to download this app (over a half dozen tries; I certainly don`t want to bother getting the app. Not a sadist."
Version: 1.7.0
Cherlyn Thompson
Cherlyn Thompson
"mobile app has to many glitches causing late payments"
Version: 2.4.0
Gina Peal
Gina Peal ★★★★★
"It`s nice to be able to peek at my balance and zelle if needed"
Version: 2.3.1
R. Chapman
R. Chapman ★★★★★
"Truist is making my life MUCH easier! Hopefully, I`ll get my $400 bonus to make things even EASIER. THANKS, Truist"
Version: 2.4.0
com.truist.mobile
Installs: 1,000,000+ (2,699,326 at 2024-02-23 21:19:15)
Version: VARY
Category: Finance
Pegi : Everyone
Publish Date : Apr 27, 2021
Update Date : 2024-01-30
Android Version : 9
Available on
Get it on Google Play
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Screenshots
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DESCRIPTION
Your better banking experience is here.

Check balances, make payments, get personalized insights, and move money at your convenience. Enjoy smarter technology and innovative features that put you first so you can manage your finances with confidence.

Accounts & cards
* View account details and transactions
* Set alerts preferences
* View statements1
* Order checks and supplies
* Manage overdraft options
* Lock and unlock your cards
* Set spending and region limits

Transfer & pay
* Transfer between Truist accounts or external accounts2
* Send and request money with Zelle®3

Sign in & security
* Enable fingerprint or facial recognition for quick access
* Change your user ID and password
* See sign-in history and remembered devices

Mobile deposits
* Deposit checks4
* View deposit history

Planning & insights
* Get insights on spending, trends, cash flow, and unusual activity
* Link external accounts
* Set and track spending budgets
* Compare spending habits
* Monitor savings goals

Rewards & deals
* Earn cash back on everyday purchases at select merchants
* Discover offers from places you shop, dine, travel and more
* View and redeem credit card rewards

Help & support
* Call Truist support
* Find a branch, ATM, or bank service
* View help & FAQs
* Schedule an appointment
* Access your Truist inbox


Additional features
* Add quick links for frequently used tasks
* Show, hide, and reorder accounts
* Browse and apply for other Truist accounts
* Upload receipts and attach to transactions
* Customized investment portfolio experience.


1 Paperless enrollment is required.

2Fees may apply to transfers to other U.S. financial institutions. Setup is also required and verification may take 1 – 3 business days. View the Truist Personal Deposit Accounts Fee Schedule for more information. Your mobile carrier’s message and data rates may apply.

3 Neither Truist nor Zelle® offers a protection program for payments that you authorize in Zelle. Enrollment with Zelle through Truist Online or Mobile banking is required. U.S. checking or savings account required to use Zelle. For more information, view the Truist Online Services Agreement.
4 Deposit limits and other restrictions apply.
Zelle® and the Zelle related marks are wholly owned by Earning Warning Services, LLC, and are used herein under license.
Investment and Insurance Products:
• Are Not FDIC or any other Government Agency Insured
• Are Not Bank Guaranteed
• May Lose Value

Services provided by the following affiliates of Truist Financial Corporation (Truist): Banking products and services, including loans and deposit accounts, are provided by Truist Bank, Member FDIC. Trust and investment management services are provided by Truist Bank, and Truist Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc., and P.J. Robb Variable Corp., which are SEC registered broker-dealers, members FINRA, link opens in new tab SIPC, link opens in new tab and a licensed insurance agency where applicable. Investment advisory services are offered by Truist Advisory Services, Inc., GFO Advisory Services, LLC, Sterling Capital Management, LLC, and Precept Advisory Group, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC. Insurance products and services are offered through McGriff Insurance Services, Inc. Life insurance products are offered through Truist Life Insurance Services, a division of Crump Life Insurance Services, Inc., AR license #100103477. Both McGriff and Crump are wholly owned subsidiaries of Truist Insurance Holdings, Inc.
RECENT CHANGES
Bug fixes and enhancements
DATA SAFETY AND SECURITY
This app has access to

Camera
· take pictures and videos

Contacts
· read your contacts

Device ID & call information
· read phone status and identity

Location
· approximate location (network-based)
· precise location (GPS and network-based)

Microphone
· record audio

Other
· full network access
· run at startup
· prevent device from sleeping
· control vibration
· read Google service configuration
· view network connections

Phone
· read phone status and identity
· directly call phone numbers

Photos/Media/Files
· read the contents of your USB storage
· modify or delete the contents of your USB storage

Storage
· modify or delete the contents of your USB storage
· read the contents of your USB storage

Wi-Fi connection information
· view Wi-Fi connections

Security Practices

Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted

Data that may be shared with other companies or organizations

Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Advertising or marketing, Fraud prevention, security, and compliance

Location
Approximate location (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Personalization
Precise location (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Personalization

Data this app may collect

App activity
App interactions (Optional) : Analytics

App info and performance
Crash logs (Optional) : Analytics
Diagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics

Device or other IDs
Device or other IDs (Optional) : App functionality, Analytics, Advertising or marketing, Fraud prevention, security, and compliance

Files and docs
Files and docs (Optional) : App functionality

Financial info
Other financial info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
User payment info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management

Location
Approximate location (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management
Precise location (Optional) : App functionality, Advertising or marketing, Fraud prevention, security, and compliance, Personalization, Account management

Personal info
Address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Email address (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance, Account management

Photos and videos
Photos (Optional) : App functionality, Personalization

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