Virgin Voyages
Virgin Voyages
Your digital companion and personal guide out on the open ocean.
Reviews
59.17%
14.96%
1.97%
2.95%
20.96%
★
★★
★★★
★★★★
★★★★★
542 rates
137 rates
18 rates
27 rates
192 rates
Comments
Steve Jordan
★
"Aweful app...slow to load and slow to navigate..."
Version: 132.11.9
"Aweful app...slow to load and slow to navigate..."
Version: 132.11.9
Annie Huitt
★
"Crashes/breaks/hundreds of errors, won`t let you send crash reports, having to uninstall and try again"
"Crashes/breaks/hundreds of errors, won`t let you send crash reports, having to uninstall and try again"
Daan Enterprise
★
"The app still more work"
Version: 132.16.15
"The app still more work"
Version: 132.16.15
Connie Tamplin
★★
"Try to update it says open then back and forth no update"
Version: 132.11.7
"Try to update it says open then back and forth no update"
Version: 132.11.7
bharat jha
★★★★★
"Nice App.. taking care of all pre voyage and on voyage things. 🤸"
"Nice App.. taking care of all pre voyage and on voyage things. 🤸"
Christopher McQuade
★
"This is the worst app ever! Not rating the cruise, haven`t done that... but, this app is horrible and website is really bad too. However, our Rockstar agent is awesome!"
Version: 132.14.3
"This is the worst app ever! Not rating the cruise, haven`t done that... but, this app is horrible and website is really bad too. However, our Rockstar agent is awesome!"
Version: 132.14.3
Joe
★★
"I haven`t got on the ship yet. Had the app for about a week and can`t do what I need to do. Very glitchy. Definitely needs a lot of improvements to work to it`s full potential."
Version: 132.16.15
"I haven`t got on the ship yet. Had the app for about a week and can`t do what I need to do. Very glitchy. Definitely needs a lot of improvements to work to it`s full potential."
Version: 132.16.15
Tracy Applegate
★
"Does not work well. Says I need to update won`t update. Confusing so find anything"
Version: 132.11.9
"Does not work well. Says I need to update won`t update. Confusing so find anything"
Version: 132.11.9
Sam Picknett
★
"No stars really, wants me to update and sending me to Google play where it only says open or uninstall. Monkeys could do a better app than this! Had trouble last time. God help Richard if he has the same issues in space!"
Version: 132.11.7
"No stars really, wants me to update and sending me to Google play where it only says open or uninstall. Monkeys could do a better app than this! Had trouble last time. God help Richard if he has the same issues in space!"
Version: 132.11.7
Pankaj Chawla
★
"Horrible User Experience. One example - connecting to wifi, asks to enter my Date of Birth, gives today`s date in calender . I had to tap 12 times for each year to go back to my date of birth. Really, is that the best you can do. Second example, Picking restaurant reservation is a nightmare, have to go back and forth to try different time blocks to see what`s available instead of providing all open slots. Please start testing the app yourself and find a proper developer to fix. Love the ship!"
Version: 132.20.5
"Horrible User Experience. One example - connecting to wifi, asks to enter my Date of Birth, gives today`s date in calender . I had to tap 12 times for each year to go back to my date of birth. Really, is that the best you can do. Second example, Picking restaurant reservation is a nightmare, have to go back and forth to try different time blocks to see what`s available instead of providing all open slots. Please start testing the app yourself and find a proper developer to fix. Love the ship!"
Version: 132.20.5
Richard Pryor
★
"Very poor, on the ship now the app crashes and offers a contact report which doesn`t work the only option is to exit. Not very impressive if the whole thing is geared around an app."
"Very poor, on the ship now the app crashes and offers a contact report which doesn`t work the only option is to exit. Not very impressive if the whole thing is geared around an app."
Gary Welborn
★
"This has been the worst app based experience I have ever had. Poor customer service, clueless IT team... I truly hope the app is not a sign of how the cruise will be...."
"This has been the worst app based experience I have ever had. Poor customer service, clueless IT team... I truly hope the app is not a sign of how the cruise will be...."
Irene Campbell
★
"App is awful. I have been trying to pay my balance for weeks!!"
Version: 132.20.5
"App is awful. I have been trying to pay my balance for weeks!!"
Version: 132.20.5
kb8doa Jenkins
★
"My elderly neighbors, whom have an older Android phone - cannot load this app because their phone cannot be upgraded to the required Android version. Virgin technical support is unaccessible. I just hung up after waiting 46 minutes. I advised my neighbors to cancel their cruise because their cellphone is too old. Imagine that - having to cancel your cruise because your cellphone is too old. Innovation at it`s best..."
"My elderly neighbors, whom have an older Android phone - cannot load this app because their phone cannot be upgraded to the required Android version. Virgin technical support is unaccessible. I just hung up after waiting 46 minutes. I advised my neighbors to cancel their cruise because their cellphone is too old. Imagine that - having to cancel your cruise because your cellphone is too old. Innovation at it`s best..."
Rachel Griffin
★
"This really has to be one of the worst apps I`ve ever used. It hangs constantly, issues linking bookings and the advice to to delete and reinstall the app which you`ll have to do repeatedly if you`re actually going on a cruise with them as everything revolves around using this app when you`re onboard."
Version: 132.12.5
"This really has to be one of the worst apps I`ve ever used. It hangs constantly, issues linking bookings and the advice to to delete and reinstall the app which you`ll have to do repeatedly if you`re actually going on a cruise with them as everything revolves around using this app when you`re onboard."
Version: 132.12.5
Caroline Guest
★
"Useless app. Can`t log in most of the time"
Version: 132.16.15
"Useless app. Can`t log in most of the time"
Version: 132.16.15
Sara Friedel
★★★
"I`m on a Virgin cruise right now. A lot of things about the app work fine. I`ve been able to book shore things, dinner and brunch reservations, and shows. I can view my agenda, events on the ship, info about the eateries and shops and ship spaces, and order room service. However, I cannot view my LoveList. I`ve added quite a few things to it that I`m interested in but don`t necessarily want to add to my agenda yet, and I can`t view any of them. That`s the main reason there aren`t more stars."
Version: 132.16.15
"I`m on a Virgin cruise right now. A lot of things about the app work fine. I`ve been able to book shore things, dinner and brunch reservations, and shows. I can view my agenda, events on the ship, info about the eateries and shops and ship spaces, and order room service. However, I cannot view my LoveList. I`ve added quite a few things to it that I`m interested in but don`t necessarily want to add to my agenda yet, and I can`t view any of them. That`s the main reason there aren`t more stars."
Version: 132.16.15
Rebhow Fleischer
★
"Glitchy. Never works."
Version: 132.14.4
"Glitchy. Never works."
Version: 132.14.4
Pablo Ortega
★★★
"Needs deck plans Needs to add feature to add events to your daily planner Needs a restaurant view that gives you options for breakfast lunch and dinner with menus. for example if I want to have a breakfast more interesting than just eggs and stuff, where do I go? The page to make dinner reservations is a bit hidden app is very cool looking though, like the UI, just missing some features"
Version: 132.11.9
"Needs deck plans Needs to add feature to add events to your daily planner Needs a restaurant view that gives you options for breakfast lunch and dinner with menus. for example if I want to have a breakfast more interesting than just eggs and stuff, where do I go? The page to make dinner reservations is a bit hidden app is very cool looking though, like the UI, just missing some features"
Version: 132.11.9
Michael Bow
★
"This app is so bad booking restaurant reservations it`s making us think cancelling trip might be easier than deal with not knowing if we are paying to only eat in gallery Basically functions don`t seem to work. Don`t expect such shoddyness given premium prices."
Version: 132.11.9
"This app is so bad booking restaurant reservations it`s making us think cancelling trip might be easier than deal with not knowing if we are paying to only eat in gallery Basically functions don`t seem to work. Don`t expect such shoddyness given premium prices."
Version: 132.11.9
com.virginvoyages.sailorapp
Installs: 100,000+
(141,817 at
2024-03-05 06:29:25)
Version: 132.28.17
Category: Travel & Local
Pegi : Everyone
Publish Date : Feb 27, 2020
Update Date : 2024-02-22
Android Version : 8.0
Version: 132.28.17
Category: Travel & Local
Pegi : Everyone
Publish Date : Feb 27, 2020
Update Date : 2024-02-22
Android Version : 8.0
Available on
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Royal Caribbean International
Screenshots
DESCRIPTION
Our shiny new Sailor app is key to making your voyage epic. Before you set off, make boarding a breeze, explore our onboard experiences and checkout (and book) shoreside activities. Everything and anything you need to make your vacation incredible.
READY TO SAIL
Make the pre-sail process a breeze with short and intuitive steps in the app. From government required documents to health checks — it’s all done here before you sail.
DISCOVER THE SHIP
Explore and book onboard happenings. From posh steakhouse dinners and immersive theater performances, to massages and guided meditation — you can discover everything that makes the ship so special.
SHORE THINGS
Check out and book any and all Shore Things — our shoreside activities. ATVs through hidden jungles, graffiti art classes, or a cleansing spa day with a shaman, we’ve carefully curated the best ways to discover new sides of yourself.
SET UP THE BAND
Paired with the app, The Band acts as your onboard keys, wallet, ShipEats beacon, ticket — and with a shake of the app (aka “Shake for Champagne”) — how we’ll find and deliver you a bottle of bubbles.
SHIP EATS
Peruse ShipEats — the tech-easy way to order food to your cabin or pool area using The Band and the Virgin Voyages app.
GET IN LINE… BEFORE YOU GET IN LINE
While you’re relaxing in your cabin, you can get in “virtual queues” — saving yourself time and energy waiting for a table at any of the onboard eateries. Don’t worry, you’ll be notified when your table is ready.
MESSAGE
Message Sailor Services whenever you need help or advice. Bid adieu to the awkward phone call down to the lobby.
RECOMMENDATIONS
With curated ship and port guides for you to pour over, you’ll know exactly which classes, eateries, treatments and experiences are right for you.
READY TO SAIL
Make the pre-sail process a breeze with short and intuitive steps in the app. From government required documents to health checks — it’s all done here before you sail.
DISCOVER THE SHIP
Explore and book onboard happenings. From posh steakhouse dinners and immersive theater performances, to massages and guided meditation — you can discover everything that makes the ship so special.
SHORE THINGS
Check out and book any and all Shore Things — our shoreside activities. ATVs through hidden jungles, graffiti art classes, or a cleansing spa day with a shaman, we’ve carefully curated the best ways to discover new sides of yourself.
SET UP THE BAND
Paired with the app, The Band acts as your onboard keys, wallet, ShipEats beacon, ticket — and with a shake of the app (aka “Shake for Champagne”) — how we’ll find and deliver you a bottle of bubbles.
SHIP EATS
Peruse ShipEats — the tech-easy way to order food to your cabin or pool area using The Band and the Virgin Voyages app.
GET IN LINE… BEFORE YOU GET IN LINE
While you’re relaxing in your cabin, you can get in “virtual queues” — saving yourself time and energy waiting for a table at any of the onboard eateries. Don’t worry, you’ll be notified when your table is ready.
MESSAGE
Message Sailor Services whenever you need help or advice. Bid adieu to the awkward phone call down to the lobby.
RECOMMENDATIONS
With curated ship and port guides for you to pour over, you’ll know exactly which classes, eateries, treatments and experiences are right for you.
RECENT CHANGES
Bug fixes and stability improvements.
DATA SAFETY AND SECURITY
This app has access to
Calendar
· add or modify calendar events and send email to guests without owners` knowledge· read calendar events plus confidential information
Camera
· take pictures and videosContacts
· read your contactsDevice ID & call information
· read phone status and identityLocation
· precise location (GPS and network-based)· approximate location (network-based)
Microphone
· record audioOther
· install shortcuts· draw over other apps
· pair with Bluetooth devices
· prevent device from sleeping
· control vibration
· change your audio settings
· access Bluetooth settings
· view network connections
· modify system settings
· run at startup
· Google Play license check
· full network access
Phone
· read phone status and identity· make/receive SIP calls
Photos/Media/Files
· read the contents of your USB storage· modify or delete the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsOther actions (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : Analytics, Fraud prevention, security, and compliance
Other app performance data (Optional) : Analytics, Fraud prevention, security, and compliance
Contacts
Contacts (Optional) : App functionality, Account managementDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFiles and docs
Files and docs (Optional) : App functionality, Fraud prevention, security, and complianceFinancial info
Purchase history (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and complianceUser payment info (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance
Health and fitness
Health info (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceMessages
Other in-app messages (Optional) : App functionality, Developer communicationsPersonal info
Address (Optional) : App functionality, Fraud prevention, security, and complianceEmail address (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance
Sexual orientation (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Developer communications, Fraud prevention, security, and compliance, Account management
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementData this app may collect
App activity
App interactions (Optional) : AnalyticsOther actions (Optional) : App functionality, Analytics
App info and performance
Crash logs (Optional) : Analytics, Fraud prevention, security, and complianceDiagnostics (Optional) : Analytics, Fraud prevention, security, and compliance
Other app performance data (Optional) : Analytics, Fraud prevention, security, and compliance
Audio
Voice or sound recordings (Optional) : App functionalityContacts
Contacts (Optional) : App functionality, Account managementDevice or other IDs
Device or other IDs (Optional) : App functionality, AnalyticsFiles and docs
Files and docs (Optional) : App functionality, Fraud prevention, security, and complianceFinancial info
Purchase history (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and complianceUser payment info (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance
Health and fitness
Health info (Optional) : App functionality, Analytics, Fraud prevention, security, and complianceMessages
Other in-app messages (Optional) : App functionality, Developer communicationsPersonal info
Address (Optional) : App functionality, Fraud prevention, security, and complianceEmail address (Optional) : App functionality, Analytics, Advertising or marketing, Fraud prevention, security, and compliance, Account management
Name (Optional) : App functionality, Analytics, Developer communications, Fraud prevention, security, and compliance, Account management
Other info (Optional) : App functionality, Fraud prevention, security, and compliance, Account management
Phone number (Optional) : App functionality, Fraud prevention, security, and compliance
Sexual orientation (Optional) : App functionality, Analytics, Fraud prevention, security, and compliance, Account management
User IDs (Optional) : App functionality, Developer communications, Fraud prevention, security, and compliance, Account management
Photos and videos
Photos (Optional) : App functionality, Fraud prevention, security, and compliance, Account managementVideos (Optional) : App functionality
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