Marylee Bell
★
"This new app suxxxxxx!!!!!! I can`t pay bills, transfer between accounts, and no more instant balance. Nothing works as before and employees at my local branch just shrug their shoulders because they are unable to assist me and know it is very problematic."
Version: 22.0.0
Jack Pearson
★★★★★
"App wanted to do another upgrade then would not let me back in."
Version: 22.1.3
Richard C Bull Jr.
★★
"Temporary rating. Too many issues. Will update at the end of this week."
Version: 22.1.3
Mitchell Harris
★★
"Stop messing with things that work. This app stinks please bring back the old one I know that won`t happen cuz I`m sure you spent hundreds of thousands of dollars to have this redone and it sucks"
Version: 22.0.0
L Cader
★
"Garbage. I installed an update and now I can`t transfer money. It`s stuck in a login loop when I go to the transfer screen."
Version: 22.1.1
Jannette Relyea
★★★
"I am not pleased with this bank."
Version: 22.1.4
Pike Blakeley
★
"Tried to deposit a check on the app wafd claimed it was fraud and locked my account app no point in having this app waste of time"
Version: 22.1.1
Stephanie Renna
★
"Bad, bad, BAD! Avoid this bank! Charges can take a week to show up, you never know your actual balance! After my 4th overdraft IN A MONTH I`ve come to the conclusion they`re intentionally trying to overdraft you to collect the fees! I was called ``irresponsible`` by the banking staff...I guess I need to get out a pen and paper to keep track of every penny I spend? Plus the app constantly glitches, so frustrating! I`m done with this scam of a bank, switching to somewhere more trustworthy!"
Jeannie thomason Thomason
★★★★★
"Want to add my acct to my homescreen"
Version: 22.0.0
Kenny D
★★★
"More often a huge inconvenience then for safety, I constantly have to input a security code to access account. Very frustrating to see this pop up when I need access quickly."
Version: 22.1.3
Nicole Knighton
★
"This app could be great, if it actually ever worked! This new version had potential, but when the options don`t work(hardly ever) it`s worthless. Super frustrating."
Linda Mortensen
★★
"I have not been able to access my mobile acct since your recent system upgrade. Have talked to 3 different employees, 2 branch and 1 customer service, to no avail. Not happy!!"
Version: 22.0.0
Pjb4 !!!
★
"This trashcan of a app won`t let me log in, for a month.(I still can`t) If you have a choice choose a different bank"
Version: 22.1.1
Weston Kane
★
"It worked fine until the last update. Now it won`t open at all. Dec 21. As of May 23, I just discovered that in the updates to the app the auto notifications in the app got disabled. Now I`ve bounced two checks at local businesses. Between this and the planned closing of the local branch I`ve about had it with this bank."
Version: 22.1.1
Teona Simmons
★★★★★
"I switched to Washington Federal ``WaFd`` after Compass bank changed to BBVA. That was years ago, I love WaFd. There perfect for me! The perks, bounce, and extras with the different account types are so awesome you gotta check them out. Also I have ever had a bad or rude experience with any of the employees. Thank you WaFd"
Version: 22.1.3
Breanna Hatch
★★★★★
"Not only is this upgrade more user friendly, I can create a budget to monitor my expenses. Even better, I can link my credit cards and other bank accounts so everything shows in the same place! Nice work WaFd."
Doug H
★
"Downloaded and used the app months ago and suddenly it wouldn`t let me log in. Tried uninstalling and reinstalling, even updating. I thought the app just wouldn`t work because of my phone, but it wont work on my wife`s phone either. It`s just easier to use online banking over a browser even though you have to enter your username and password every time and don`t have the biometric option."
Version: 22.1.1
CJ Lane
★
"This app sucks, never lets you log in, even with the correct password. Ill gladly be taking all my money out, and switching banks. Ive left reviews in the past and theyve always gone unanswered.. scre wafed, and screw you customer service"
Version: 22.1.3
Blair Williams
★★★★
"It`s been awful I can`t use it I`m trying to connect my zell to my bank account"
Version: 22.0.0
Draegon Starkweather
★
"Constantly updating this app and its always for the worst. Steady making me delete photos and other apps for a ``convenient update`` that makes it harder to use, and makes me change my password and username everytime. Definitely a terrible inconvenient app to have required for daily life. UPDATE: I`ve finally been able to sign in after this terrible update and I`ve got to say, its just as bad as I thought. Very laggy now for some reason and 5 times as difficult to navigate. Do not recommend."
Version: 22.0.0