Dexter Zetterman
★
"Har inga problem att dra pengar från dig, men inte fan går er att aktivera någon cykel sen... Jag önskar att jag kunde ge lägre än 1 stjärna. Försökte låsa upp tre olika cyklar som hade 4 gröna lampor som lyser (vilket känns som att de borde vara fullt laddade?), ingen av dem funkade, ringde supporten och tydligen var de urladdade (what?!) och kunde därför inte användas."
Version: 2.23.0
hanna strauhfber
★
"Would give 0 stars. Bikes are nice and useful... IF you can get one. You`re lucky getting it every tenth try. Many bikes at the station are often ``unavailable``. The number of bikes in the app wildly differs from reality... Says 19 available when there is 1 so you end up wasting time walking from station to station to find an available bike with charge. Wasted an hour going through 10 stations before finding one. Beyond unreliable"
Version: 2.28.0
Jonas Cederberg
★
"+ Ladda ned, skapa konto och lägga till kort gick väldigt smidigt. Pausfunktionen var bra, gav mycket flexibilitet. - Svårt att faktiskt hitta en cykel. Första försöket var det en prick på kartan, men när jag förbokade den var vägen till cykeln inte till den tidigare pricken, och ingen cykel var vid pricken. Andra försöket visade vägen till samma ställe som pricken, men cykeln var inte där. På tredje försöket så gick allting smidigt. Borde finnas ett alternativ för att rapportera spökcyklar."
Version: 2.21.0
Arthur Ferreira
★
"Worse city bike ``app`` experience I could find so far, in a supposed to be developed city. Bikes count at station is unrelevant, qr code works half time"
Version: 2.23.0
Samuel Wingstedt
★
"Bikes are not charged. Many look charged on the indicator but gives up shortly. Some regenerate (hard break) in the middle of a ride. Results in a sweaty session to get to the next station to leave the bike. Get it together!"
Version: 2.21.0
Jesper Simonsson
★★
"Quite buggy (takes minuts to lock) and some bikes without working assist."
Version: 2.21.0
Gamal Trinidad Kabil
★
"Absolutely horrible experience. Zero customer support. Had all possible problems in one ride. No hand brakes, no power even at full charge, can`t pause ride, station disappeared in the middle of the ride, went to another station and COULDN`T FINISH THE TRIP. Now my ride is still going after 24 hours and I haven`t gotten a reply to my emails and I stayed for 20 minutes on a call waiting for customer support, nothing. Don`t waste your time this app didn`t go through any sort of testing."
Version: 2.21.0
Aleksandra
★
"Waist of money. I visited 3 bike stations, scanned about 15 bikes and none were available. Don`t even bother trying. Just terrible."
Version: 2.27.1
Love Hansson
★
"Used it for the fourth time today, comically bad experience: • App claims there are bikes where there aren`t, while sometimes there are more bikes parked than show up on the app. • Bikes that are indicated to be charged aren`t or the motor assist isn`t working which just leaves a heavy, slow and cumbersome bike. • Some bikes cannot be unlocked due to some unknown reason. • One bike already had a broken wheel while another had some weird break kick in after a few metres. + Additional issues"
Version: 2.21.0
Robin Bonné
★★
"Too cheap to be good I`m afraid. Although the bikes are generally good, there are almost no bikes available. The app sometimes says there are, but locations are not yet updated I guess. Very frustrating since it`s difficult to rely on them."
Version: 2.26.1
Leo Haglund
★★
"The idea of the app is 5+ but the fact that most bikes arent where they should be and some cannot be unlocked is a big problem that needs to be solved asap"
Version: 2.24.1
M Afzal Mughal
★★★★★
"Very good service"
Version: 2.24.1
Abdul Mousavair
★★
"Too much bugs in the app sometimes we can`t even end the ride and support is poor we waited in the line for hour"
Version: 2.29.3
Manuel Mogollón
★★★★★
"it`s the perfect concept for the city. There are some hardware issues and not enough bycicles in the street yet. but it can only get better"
Version: 2.23.0
totally not Speed
★
"Dåligt, går ej skanna cyklarna även om har inga batterier och ingen har bokat dom, har haft allt på som Bluetooth, GPS etc men inget som funkade."
Version: 2.26.1
Alireza Mahmoudi Kamelabad
★
"The biggest failiure in Stockholm. It`s the most hideous and terrible business. I don`t know how they could even lunch it!!!! The bikes are terrible and all occupied by food delivery people."
Version: 2.30.0
Ano Nym
★
"Fortfarande helt värdelös tjänst. Räkna inte med dessa cyklar för något annat än godhetsignalering av kommunen"
Version: 2.26.1
G W
★★★★
"I think the app worked quite well but the integration with the bikes was iffy at times. Sometimes a bike was said to be at a station and it wasn`t there, or there were bikes at the station that weren`t listed on the app. Overall, I had a great experience using the Stockholm e-bikes. And the price is amazing! Just one US dollar per day. Just note that if you go over your hour and a half of free time it is a $1 an hour after that."
Version: 2.26.1
ol` Luke
★★
"Bikes are quite buggy, 1 in 5 works, also there are issues with the engines and unlocks. App should show what bikes are actually at the station. They have a long way to go to fix these issues."
Version: 2.25.1
dete kafka
★
"the bikes are barely ebikes. even a small uphill is too much for them. very disappointing for a city like stockholm to have those bikes."
Version: 2.21.0