Singapore Airlines
Singapore Airlines
The all-new SingaporeAir app—seamless travel made easy.
Reviews
5.17%
1.71%
1.29%
6.88%
84.95%
★
★★
★★★
★★★★
★★★★★
3,095 rates
1,024 rates
773 rates
4,120 rates
50,874 rates
Comments
Patrick Ong
★
"Password error, but website OK. I have been unable to login and it said password is wrong. And I am very sure of my password. So then I go and reset it. It turn out that mobile app, can not login but same password in Web can login"
Version: 22.39.0
"Password error, but website OK. I have been unable to login and it said password is wrong. And I am very sure of my password. So then I go and reset it. It turn out that mobile app, can not login but same password in Web can login"
Version: 22.39.0
Augustine Gotte
★★★★★
"Smoothest airline app I ever seen"
"Smoothest airline app I ever seen"
Ebi Riemer
★★★
"Verification problems"
Version: 22.40.0
"Verification problems"
Version: 22.40.0
Gracie Koh
★
"The App keeps telling me my credentials do not match their record when logging in. I have no problems logging in on website. I thought it was my fault for not remembering my credentials and have reset so many times. I used this app alot previously but not loving it at all now!"
Version: 21.7.8 (267)
"The App keeps telling me my credentials do not match their record when logging in. I have no problems logging in on website. I thought it was my fault for not remembering my credentials and have reset so many times. I used this app alot previously but not loving it at all now!"
Version: 21.7.8 (267)
Alex Oakes
★★
"Glitchy, clunky app. Lots of bugs that never seem to get fixed."
Version: 22.42.0
"Glitchy, clunky app. Lots of bugs that never seem to get fixed."
Version: 22.42.0
Shijula Sherin (Shijula_sherin)
★★★★★
"Fantastic travel"
Version: 22.40.0
"Fantastic travel"
Version: 22.40.0
Ken
★
"Can`t book redemption bookings. Had to go in person to the airport to complete a booking because their platform wasn`t working"
Version: 22.43.0
"Can`t book redemption bookings. Had to go in person to the airport to complete a booking because their platform wasn`t working"
Version: 22.43.0
Kyle Miller
★★★★★
"very easy app to use and a great airline"
Version: 22.42.0
"very easy app to use and a great airline"
Version: 22.42.0
Damia Taufik
★★★
"I can`t reset my password because the link was not sent to my email. I`ve tried many times but to no results. Can I please have some help to login?"
Version: 22.43.0
"I can`t reset my password because the link was not sent to my email. I`ve tried many times but to no results. Can I please have some help to login?"
Version: 22.43.0
sutomo gunawan
★★★★★
"Very2 easy to follow up ...."
Version: 22.42.0
"Very2 easy to follow up ...."
Version: 22.42.0
SUSANTO HARTANTO
★★★★★
"informative and 5* user friendly"
Version: 22.39.0
"informative and 5* user friendly"
Version: 22.39.0
Jun Qi Ng
★
"Unable to log in after updates.said membership number / password doesn`t match. Did many password resets. The website works perfectly but the mobile app is horrible"
Version: 22.32.0
"Unable to log in after updates.said membership number / password doesn`t match. Did many password resets. The website works perfectly but the mobile app is horrible"
Version: 22.32.0
STUUUPORMAN
★
"Just downloaded the app today. No way to register. Very disappointing from this Top Tier airline."
Version: 22.42.0
"Just downloaded the app today. No way to register. Very disappointing from this Top Tier airline."
Version: 22.42.0
Aamir Shabhai
★
"Too complex and lot of bugs. Why team not making it easy and simple?"
Version: 22.39.0
"Too complex and lot of bugs. Why team not making it easy and simple?"
Version: 22.39.0
RT Batik
★★★★★
"My first ever best airline app during my life"
"My first ever best airline app during my life"
Nik Lim
★★
"The airline service is great. But the App is a pain. Navigation is so difficult. It is not user-friendly. I`ve tried multiple times to send an OTP through my mobile number, but I never got an SMS. I tried for 30 minutes to edit my area code and mobile number, but it would appear on my profile page as ``repeated`` and / or ``redundant`` with the area code popping up and repeating over the prefilled numbers. Lastly, the chatbot isn`t helpful in addressing my concerns."
Version: 22.43.0
"The airline service is great. But the App is a pain. Navigation is so difficult. It is not user-friendly. I`ve tried multiple times to send an OTP through my mobile number, but I never got an SMS. I tried for 30 minutes to edit my area code and mobile number, but it would appear on my profile page as ``repeated`` and / or ``redundant`` with the area code popping up and repeating over the prefilled numbers. Lastly, the chatbot isn`t helpful in addressing my concerns."
Version: 22.43.0
Anita Balakishnan
★
"This is a terrible app that just redirects to webpages. You cannot really manage you booking via the app, just view it. Web it redirects to webpage as it loads in the app itself instead of a stable browser it keeps freezing or hanging. I`m reducing to 1 star because their response below is just for show, I emailed them like they asked even though I`m not sure why and they haven`t responded."
Version: 22.43.0
"This is a terrible app that just redirects to webpages. You cannot really manage you booking via the app, just view it. Web it redirects to webpage as it loads in the app itself instead of a stable browser it keeps freezing or hanging. I`m reducing to 1 star because their response below is just for show, I emailed them like they asked even though I`m not sure why and they haven`t responded."
Version: 22.43.0
Satomi Tamura
★
"it does not work lots of time although my member number and password are correct."
Version: 22.39.0
"it does not work lots of time although my member number and password are correct."
Version: 22.39.0
Chokomite
★★★★★
"Best airline so far from my experience. And the Apps provides convinience to the passengers like me as it saves time from doing the traditional check-in."
Version: 22.42.0
"Best airline so far from my experience. And the Apps provides convinience to the passengers like me as it saves time from doing the traditional check-in."
Version: 22.42.0
Tracy Nelson
★
"Completely useless! The registration process fails every single time with a nonsense error message: ``something went wrong.. Due to technical reasons, we are unable to process your request right now. Please try again later...`` Singapore Airlines hired idiots to do IT stuff??"
"Completely useless! The registration process fails every single time with a nonsense error message: ``something went wrong.. Due to technical reasons, we are unable to process your request right now. Please try again later...`` Singapore Airlines hired idiots to do IT stuff??"
com.amadeus.merci.client.ui
Installs: 1,000,000+
(3,769,528 at
2024-05-03 21:13:16)
Version: 24.4.0
Category: Travel & Local
Pegi : Everyone
Publish Date : Apr 5, 2012
Update Date : 2024-04-15
Android Version : 9
Version: 24.4.0
Category: Travel & Local
Pegi : Everyone
Publish Date : Apr 5, 2012
Update Date : 2024-04-15
Android Version : 9
Available on
Publisher
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DESCRIPTION
Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.
From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.
More features will be progressively added in future updates, but here are some key functions you can enjoy now:
1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.
2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Google Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.
3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.
If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.
4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.
5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.
*Subject to regulatory requirements
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts
Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/.
From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.
More features will be progressively added in future updates, but here are some key functions you can enjoy now:
1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.
2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Google Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.
3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.
If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.
4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.
5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.
*Subject to regulatory requirements
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts
Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/.
RECENT CHANGES
Others:
- Miscellaneous updates and improvements
- Miscellaneous updates and improvements
DATA SAFETY AND SECURITY
This app has access to
Calendar
· add or modify calendar events and send email to guests without owners` knowledge· read calendar events plus confidential information
Camera
· take pictures and videosDevice ID & call information
· read phone status and identityLocation
· approximate location (network-based)· precise location (GPS and network-based)
Microphone
· record audioOther
· pair with Bluetooth devices· access Bluetooth settings
· prevent device from sleeping
· change network connectivity
· connect and disconnect from Wi-Fi
· full network access
· control Near Field Communication
· run at startup
· view network connections
· control flashlight
Phone
· read phone status and identityPhotos/Media/Files
· modify or delete the contents of your USB storage· read the contents of your USB storage
Storage
· read the contents of your USB storage· modify or delete the contents of your USB storage
Wi-Fi connection information
· view Wi-Fi connectionsSecurity Practices
Data is encrypted in transit
· Your data is transferred over a secure connection
You can request that data be deleted
· The developer provides a way for you to request that your data be deleted
Data that may be shared with other companies or organizations
App activity
App interactions (Optional) : AnalyticsOther user-generated content (Optional) : App functionality
App info and performance
Crash logs (Optional) : AnalyticsDiagnostics (Optional) : Analytics
Other app performance data (Optional) : Analytics
Device or other IDs
Device or other IDs (Optional) : Analytics, Developer communications, Advertising or marketingFinancial info
User payment info (Optional) : App functionality, Fraud prevention, security, and complianceLocation
Approximate location (Optional) : App functionality, AnalyticsPrecise location (Optional) : App functionality, Analytics
Personal info
Address (Optional) : Fraud prevention, security, and complianceEmail address (Optional) : Fraud prevention, security, and compliance, Personalization
User IDs (Optional) : App functionality, Fraud prevention, security, and compliance
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