A Google user
★
"Whenever I try to log in it tells me my password is incorrect and I can never get the reset password to work either. I called customer service and they can`t help either. I had to call another number and got a recording saying they were busy and will call me back. Forget I`ll just uninstall and call the pharmacy myself. Wasted 45 min of my time trying to use this."
Version: 7.2.202
A Google user
★★★★★
"App is so much better after the update! Love that if you are on several prescriptions, you can now see a list of your refills, so you know what you expect to pick up at the pharmacy."
Version: 7.2.202
jon thore bjork
★
"This app is junk. It can`t find my pharmacy which is in a store less than a mile away and it`s been like this for almost two years"
Lori Porter
★
"Ugh! I put username in and password bring up my list of meds goto refill n I get a blank page please update I hate calling in my meds!"
Version: 7.4.402
A Google user
★
"Fix the can`t connect to server... it`s a great app will give better starts when it`s fixed"
Version: v6.1.3
A Google user
★
"I live in a town with a major pharmacy located here. The app doesn`t even know that it exists. I only see that it works in Michigan. Uninstalled it."
Version: v1.01
A Google user
★
"unable to sign in. it states I already have another active session open or its expired. please re-login. i try and receive same error message. i also deleted app, reset my password and nothing works."
Version: 7.2.202
A Google user
★
"It worked for about a month and it says``can`t connect to server please try again later``. I mean I thought that maybe it was just because I was on it late at night but now that I am reading more posts that sounds like my experience it makes me feel a little bit better that it`s not my phone."
Version: v6.1.3
Nichole Wixom
★★★★★
"Used to work great but I cant access any of my information in the last several weeks it just keeps saying server error. This was a great app but if I cant use it, theres no point to it really. Please fix it...or at least undo what ever was done a few weeks ago."
Version: 7.2.202
James Yorch
★★★★★
"Great personal service, download the app and become a rewards member to clip digital coupons and qualify for big discounts. Overall savings make Family Fare much more affordable than the local Walmart. Paired with excellent cleaning and organizing as well as in person friendly and helpful staff... THIS IS THE BEST LOCAL GROCERY STORE!"
Version: 7.4.402
Lauren McNabb
★
"If I could give 0 stars I would. Absolutely worthless. Just gets stuck in an endless loop of trying to get me to create an account (even though I have one) when I log in....with my account, and then telling me that there`s already an account with my information. And round and round we go. The worst pharmacy app I`ve ever dealt with."
Version: 7.4.402
A Google user
★
"I used to love this app on my iPhone. Now all it says is cannot connect to the server. New phone is Samsung. Very disappointed. Used to rely on this for our scripts. 🙁. Mine worked once last, now won`t again 😟. Its doing it again!"
Version: v6.1.3
A Google user
★★★★★
"Easy to use application, great addition to the whole Family Fare shopping experience! Thanks for caring about your customers! Shawn Solis- esquire ~"
Version: 7.2.202
A Google user
★★★★★
"This is a great update to the app. works great. I like how you can now hide any rx that is out of refills or not taken anymore!"
Version: v6.1.3
A Google user
★★
"The app was working just fine but lately it`s giving me a ``cannot connect to server`` error and I have now have to call my prescriptions in to refill, which is a huge bummer because I have a lot. Reinstalling the app, and restarting my phone hasn`t fix it. When it was working, it was not bad but it is fairly basic compared to other pharmacy apps I`ve used. More features would be nice someday. This app could use a update for sure, with bug fixes for this connection issue (as it seems a lot of people are experiencing the same issue)."
Version: v6.1.3
A Google user
★★★★
"Updated review: I`d left a 1 start reviews, as I had the same issue a lot of people are having. Where it let me log in, but clicking anything after that gave a ``can`t connect to the server`` error and logged me out. However it appears to have been resolved. I sent an email to their support people (Red box with a white ``i`` in the top right has a link to the email) late Sunday night, they replied early Monday that they were investigating and would get back to me, and little while later said they`d found the problem, and that it should work now if I force closed the app and reopened it. Force closing didn`t work, but after restarting my phone, I can now get to my prescriptions and to where I can submit refill requests. While I had already used the website to submit my request, it seems to be working just like it used to. Changed to a 4 star review for now, and if it works in a couple weeks when I have to do my other refills, I`ll change it to a 5. Normally I`d only change it to a 3 for a tentative review, but I was pleased with how quick and succinct they were with their responses, and with how they did not try to make any excuses or blame it on something else. Just (paraphrasing) ``We`re investigating and will contact you as soon as we have an answer/We found the problem, this should get it working for you`` all within a day. The app is incredibly helpful for my difficulties, so here`s hoping I`ll be changing it to 5 stars pretty soon."
Version: v6.1.3
A Google user
★★
"Used to work great, but in the last 2 weeks I can`t refill my scripts with this app. I also get texts asking if I want to refill my scripts and to reply with ``1`` if I do. I reply with ``1`` and it texts me again the next day asking if I want to refill the same script."
Version: v6.1.3
A Google user
★★★★
"Tried to get the vg`s pharmacy app to work, but it always fails to connect to the server. After some digging, I found that this app, Family Fare works for VG`s Pharmacy. Finally!"
Version: v6.1.3
kris kloc
★
"Garbage, nothing works on the app at all"
A Google user
★
"Never works anymore"
Version: v6.1.3